Located in Miguel Hidalgo, a neighbourhood in Mexico City, ULIV Family Apartments Polanco is in the entertainment district. Paseo de la Reforma and Angel of Independence Monument are notable landmarks, and travellers looking to shop may want to visit Antara Polanco and Plaza Satelite Shopping Center. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena.
Benito Juarez International Airport (MEX) - 25 min drive
Restaurants
Starbucks - 2 min walk
Signora Mariola - 1 min walk
El Gringo Naco - 2 min walk
KFC - 3 min walk
Lago Meru - 3 min walk
About this property
ULIV Family Apartments Polanco
This aparthotel features a fitness centre, a rooftop terrace and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, concierge services and a garden are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Weekly housekeeping is available.
ULIV Family Apartments Polanco offers 12 accommodations with washers/dryers and complimentary bottles of water. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. 50-inch Smart televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, and hairdryers.
This Mexico City aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and portable fans. Housekeeping is provided on a weekly basis.
Recreational amenities at the aparthotel include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 9:00 AM - 6:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
Pets are allowed for an extra charge of USD 45 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming cats only
2 total pets
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Pet fee: USD 45 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Is ULIV Family Apartments Polanco pet-friendly?
Yes, this property allows cats (limit 2 total). There's a fee of USD 45 per pet, per stay. Service animals are exempt from fees.
How much does it cost to stay at ULIV Family Apartments Polanco?
As of 1 Apr, 2026, prices found for a 1-night stay for 2 adults at ULIV Family Apartments Polanco on 28 Apr, 2026 start from S$321, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at ULIV Family Apartments Polanco?
Self-parking is free at this property.
What time is check-in at ULIV Family Apartments Polanco?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at ULIV Family Apartments Polanco?
Checkout is at 11:00 AM.
Where is ULIV Family Apartments Polanco located?
Located in Miguel Hidalgo, this aparthotel is within a 15-minute walk of Avenida Presidente Masaryk and Antara Polanco. Paseo de la Reforma and Auditorio Nacional are also within 1 mile (2 km). Polanco Station is 8 minutes by foot and San Joaquin Station is 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
ULIV Family Apartments Polanco Reviews
Reviews
9.0
Wonderful
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Liked: Cleanliness, property conditions & facilities, communication
Excellent location and very secure to walk around.
Carlos
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
Josue
17 Mar, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was very nice and helpful, rooms where nice and clean.
Josue
Stayed 6 nights in Mar 2025
Verified
10/10 Excellent
Neilgreco Ding
21 May, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The Enrique Ibsen property is amazing and will highly recommend!
Neilgreco Ding
Stayed 5 nights in May 2025
Verified
10/10 Excellent
Fabiola
15 Apr, 2025
Liked: Cleanliness, property conditions & facilities, communication
Everyone was super nice and attentive when we arrived. RBNB was super clean and felt just like home !
Fabiola
Stayed 2 nights in Apr 2025
Verified
10/10 Excellent
Iralda
15 Apr, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location! Very spacious and well maintained. Same as the pictures and good communication.
Iralda
Stayed 6 nights in Apr 2025
Verified
10/10 Excellent
Alejandro
28 Sept, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Traffic was a little noisy and they don’t provide enough paper towels or coffee pods but otherwise very enjoyable experience.
Alejandro
Stayed 6 nights in Sep 2025
Verified
10/10 Excellent
NALLELY SUAREZ
4 Dec, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was amazing. Restaurants, coffee shops, mall, pharmacy amd the banks. The staff was super nice. I will come back here again.
NALLELY SUAREZ
Stayed 4 nights in Nov 2024
Verified
8/10 Good
Tara
29 Nov, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to everything, clean, had all amenities needed and very friendly staff.
Our only concern was the loudness every morning from the school loud speaker & students heard outside our bedroom windows. The host left ear plugs for guests however, guests should know ahead of time of the level of noise during the school week if they are in an apartment on that side of the building. The bedroom curtains should fully cover the windows to keep the lights from shining in at night & the sun in the morning.
Tara
Stayed 4 nights in Nov 2025
Verified
10/10 Excellent
Miguel
20 Apr, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The Staff is very Professional and Kind especially Monica and the Young Lady Manager on duty . The only suggestion would be the lack of Air Conditioning that was totally out of control for the sweetest staff we have encountered in Mexico City . Thank you and we will see you again ! ☺️
Miguel
Stayed 7 nights in Apr 2025
Verified
8/10 Good
Laiby
27 Oct, 2025
Liked: Cleanliness, room comfort, communication
Todo estuvo bien, un apartamento básico, bien amplio, tres alcobas cómodas y bien ubicado para conocer Ciudad de México, lo unico es que el calentador no funciona bien, calentaba a las hora de estar saliendo agua, pueden verificar eso
Laiby
Stayed 4 nights in Oct 2025
Verified
10/10 Excellent
Alejandra
13 Oct, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Ideal para familias
Alejandra
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
CLAUDIA
2 Jun, 2025
Liked: Cleanliness, property conditions & facilities, communication
Muy bonito el departamento y limpio ! Muy buena zona para hospedarse ! Solo podrían mejorar en dejar más papel de baño, eran 3 baños y somos 6 personas y solo había 3 rollos de papel y en la cocina faltan algunas cosas pero en general si me volvería a quedar y lo recomendaría
CLAUDIA
Stayed 4 nights in May 2025
Verified
10/10 Excellent
Yerson
18 Apr, 2025
Liked: Cleanliness, property conditions & facilities, communication
Todo muy bien
Yerson
Stayed 3 nights in Apr 2025
Verified
10/10 Excellent
Elias Rodolfo
28 Jan, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication