VR Auckland City

Eco-certified aparthotel in Auckland with a 24-hour front desk

Choose dates to view prices

Photo gallery for VR Auckland City

City view
Breakfast meal
Front of property
Exterior
Room

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Dryer
  • Washer
  • Air conditioning
  • Kitchen
The current price is S$59
includes taxes & fees
11 May - 12 May

Explore the area

Map
188 Hobson Street, Auckland, 1010
  • SkyCity Casino
    ‪5 min walk‬
  • Sky Tower
    ‪7 min walk‬
  • Auckland Ferry Terminal
    ‪17 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Choose your unit

Two Bedroom Apartment

  • 50 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

One-Bedroom Apartment

  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Large Single Bed

Classic One Bedroom Apartment

  • 36 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

Studio Apartment

  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Apartment

  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds

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About the area

Auckland

Located in Auckland Central Business District, a neighbourhood in Auckland, VR Auckland City is near a metro station. Auckland Ferry Terminal and Queens Wharf are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Auckland Zoo and Rainbow's End. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Discover the area's water adventures with kayaking and parasailing nearby, or enjoy the great outdoors with skydiving and hiking/biking trails.

What's nearby

  • SkyCity Casino - 5 min walk - 0.5 km
  • Queen Street Shopping District - 6 min walk - 0.6 km
  • Sky Tower - 7 min walk - 0.6 km
  • University of Auckland - 9 min walk - 0.8 km
  • Auckland Ferry Terminal - 17 min walk - 1.5 km

Getting around

  • Gaunt Street Tram Stop - 15 min walk
  • Auckland Britomart Station - 18 min walk
  • Auckland (AKL-Auckland Intl.) - 26 min drive

Restaurants

  • ‪Q Theatre - ‬8 min walk
  • ‪Katsura Japanese Restaurant - ‬3 min walk
  • ‪Kang Nam Station - ‬6 min walk
  • ‪Metrolanes - ‬8 min walk
  • ‪Best Ugly Bagels - ‬5 min walk

About this property

VR Auckland City

Eco-certified aparthotel in Auckland with a 24-hour front desk
This smoke-free aparthotel features self parking, concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a TV comes with satellite channels, and guests can also appreciate conveniences, such as a washer/dryer and a sofa bed. Change of towels is available on request.
VR Auckland City offers 75 accommodations with washers/dryers and a safe. This accommodation has separate sitting areas and is furnished with single sofa beds and dining tables. Beds feature premium bedding. Satellite televisions are provided. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Auckland aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Amenities

Kitchen
Washer
Dryer
Free WiFi
Air conditioning
Parking available

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 3.15 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 30.0 per night.
Cots (infant beds) are available for NZD 30.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured self-parking fee: NZD 30 per day
  • Crib (infant bed) fee: NZD 30.0 per night
  • Rollaway bed fee: NZD 30.0 per night
  • Credit card charges are subject to a surcharge of 3.15 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include window guards
This property is professionally cleaned

We should mention

Alcohol is not served at this property
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is VR Auckland City pet-friendly?

No, only service animals are welcome at the property.

How much is parking at VR Auckland City?

Self-parking is available for NZD 30 per day. Limited spots are available.

What time is check-in at VR Auckland City?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at VR Auckland City?

Checkout is at 10 AM.

Where is VR Auckland City located?

Located in Auckland Central Business District, this eco-certified aparthotel is within a 10-minute walk of Aotea Centre, Sky Tower, and SkyCity Casino. Queen Street Shopping District and University of Auckland are also within 10 minutes. Gaunt Street Tram Stop is 15 minutes by foot and Daldy Street Tram Stop is 17 minutes.

VR Auckland City Reviews

Reviews

7.6

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 904 out of 3413 reviews
Rating 8 - Good. 1367 out of 3413 reviews
Rating 6 - Okay. 671 out of 3413 reviews
Rating 4 - Poor. 302 out of 3413 reviews
Rating 2 - Terrible. 169 out of 3413 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

7.6/10

Communication

Reviews

4/10 Poor

Munawar

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Room not clean on most days. Housekeeping staff are.lazy do not do thrur jobs, even we need to remind to clean the room yet not done. Very bad, the breakfast given in basket n always the same food.
Stayed 4 nights in Jun 2023

2/10 Terrible

Yap, Singapore

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
My family and I had unpleasant stays. It brought to our attention that on the 3rd day of our stays. We were extremely shocked that our door was wide opened when we returned to our room at about 6pm. I immediately asked the guests who stayed opposite us. She told us that she discovered the door was open at around 5pm. When she left the hotel at about 530pm. The door was still opened widely. That means the door was fully opened for at least 1 hour. We then asked the hotel manager and she explained it could be cleaner forgot to close the door. This was totally unacceptable! We then requested to change room. The manager gave us a some snacks and wine as apologized. We did not bring back the wine at all. We brought back the snacks. To my surprised. The packet of snacks was expired! We had already consumed 1 packet during our stays. And I realized that all the 3 packets of nuts are expired! Apart from this. The changed of room did not get any better. It worse! We were putting at the ground floor and the first room which opposite a luggage room! And that annoyed all of us because the door has no sound proof. Most of the time, we were all disturbed by the open and close door of the luggage room. As I am the regular traveler at least 4 times a year. I have Never had such unpleasant experiences with Expedia or any other hotel stays, not even a 3rd world countries. I would like to request for full refund! It ruined our holidays! I even have phobia about this hotel. Please look into it!
Stayed 7 nights in Dec 2019

10/10 Excellent

JOANNA

Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

KAYMENG, Singapore

Liked: Cleanliness, amenities, property conditions & facilities
We have booked two nights for our family of 5 adults. A two bedroom units but not very spacious, but it's ok for the price which comes with simple continental breakfast served in room. It's clean and amenities was ok, except there is no in-unit washer & dryer. Basement parking was expensive at $30/night.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel room looks new, clean and bright, location and parking convenient
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Great location, very convenient with easy access to everywhere. Building a bit old but acceptable. Air conditioning in the living room area only. One of the room we stayed is without an open-able window, Can get stuffy..... housekeeping not up to standard......
Stayed 4 nights in Dec 2018

4/10 Poor

M, New Zealand

Disliked: Staff & service

Embarrassing miscommunication

I am not one who normally write reviews after a stay, but occasionally I do, when I've experienced either terrific, or terrible service at a property. I initially booked a night's stay (22 May - 23 May) on behalf of my friends who were travelling, who later expressed their wishes to extend their stay for another night, so I called on Tuesday afternoon to check on the cost and the receptionist informed that I would have to pay for the extra night when I check in later that evening. I arrived between 8.30 to 9.30pm and the front desk was quiet. There was no one in queue, nor was there someone waiting to be served after I checked in. Check-in procedure was as usual. I supplied what was needed, explained the call I made and informed him that I was told to pay for the extra night upon arrival. Front desk then said cost of the extra night can be deducted directly from my credit card. I was surprised, and I asked again to be sure, to which he confirmed and said that yes it would be deducted from my card. Surprise, surprise. My friends were asked to pay the outstanding balance when they returned to the property next day and they were confused as I have assured them that the stay was paid for. It was really embarrassing and totally avoidable had the front desk on duty on Tuesday made notes in their system. Should have paid more attention to details but he was too careless.
Stayed 1 night in May 2018
This review was submitted before 2018 and has not been verified.

4/10 Poor

Rachel

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Disappointing experience over Christmas

Reception staff were unfriendly and did not orovide any help when my group of friends had more hands than they could handle. The staff simply stood behind their desk and stared at them. They also provided wrong and misguided information on street parking, and provided wrong prices on the airport shuttle. We made a call to the receptionist for additional room key cards and wifi passwords as there were 4 of us but only 2 wifi psswords provided. Staff said okay over the phone but when we went down to the reception to collect the items, a different story was related and they simply said no additional keycard qas available. If this was so, staff could have said this over the phone. Overall unpleasant experience, only upside was its location; which can be easily discounted as there countless other hotels in the area. Will not recommend.
Stayed 2 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

b, Singapore

Liked: Cleanliness, room comfort

A comfortable stay

Everything thoughtfully laid out and presented for a comfortable stay. Only grouses were the poor tv reception and the limited wifi. We used our travel sim card to create a hotspot with a phone. Might be a big deal for business visitors, or families with kids.
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Kelvin, S'pore

Liked: Cleanliness, staff & service

Nice Hotel

Nice hotel. Near shopping area. Lots of eateries around the hotel.
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Basic transit hotel

basic
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Andre, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near Sky Tower

Take note that carpark was really small and cramp, beware if you are driving a big car and it cost $25 per night. Very safe as hotel is located directly beside a police station. Stayed 3 nights and staff forgot to provide breakfast for us until the last day.
This review was submitted before 2018 and has not been verified.

8/10 Good

SharonK, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel within walking distance to town

Room was clean and overall decently spacious. Bedroom was small though, we had to put our luggages in the living room. Washing machine with drying facilities was provided in the room, a "great to have" facilities for those who need to do some laundry while staying in. Kitchen utensils provided were sufficient but would be better if bigger cooking pots, simple dish cleaning sponge were provided. Best of all, we are able to gain free access to the nearby Les Mills -Auckland City gym. Just inform the friendly receptionist and they will inform the gym in advance.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

average accommodation

nothing to shout about. Don't put too much hope on the breakfast.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better value at Bianco

carpet needs cleaning. quite run down. Bianco Off Queens is many times better in terms of cleanliness, location and space in the room. Newer and yet lower rates than oaks.
This review was submitted before 2018 and has not been verified.

8/10 Good

MeyKing, Singapore

Liked: Cleanliness, room comfort
Disliked: Staff & service

Good location

Good location, within walking distance from intercity bus station and harbour. Room well equipped with a oven, a fridge with a big freezer compartment, dishwashing machine and washing machine.The Queen bed is very comfortable. Breakfast provided. Receptionist not diplomatic n unfriendly Another disappointment was taxi service to the airport which we booked for the following day at 5.15am thinking that we have an exclusive trip to the airport. The guy came 15 mins late in a van. Initially he told us that the big van was to make our journey more comfortable. After we boarded the van, he told us that he needed to fetch another 2 passengers from a nearby hotel. What annoyed us was that after fetching these 2 passengers he went back to the same apartment we stayed to fetch another 2 passengers who booked the cab at 5.45 am. The dishonesty of the driver infuriated us. If we have been advised by the receptionist that this was going to be the arrangement, we were be more prepared in such a situation and made wiser decision. Appreciate if you could take a serious view of this situation. Our stay at Auckland City Oaks would have been a pleasant one if not for the unfortunate encounter with the reception and cab service. J Thank you and best regards, David Hong
This review was submitted before 2018 and has not been verified.

8/10 Good

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Anwar Bonashi, Kuwait

Liked: Cleanliness, property conditions & facilities

A well budget secure hotel

The Hotel can be range between 3 and 4 stars. The room has all the needs you can ask for from a kitchenett refrig cofee maker a stove microwave etc.also a washin machine with a dryer. A noisey street in infront room a quite in the back ..it's your choice. Under beneath the hotel is a Police station so you are in a very secure area . The receptionists are a quite helpful and ask them to give a free WiFi .. the breakfast is ok but cold and you got it on the evening for morning juice banan or kiwi bread with butter and jam .. cook for yourself if you can and get the food from a mini super market just next door.. Enjoy.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Neena Bhaskar, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

great place to stay, in the city and accessible, value for money
This review was submitted before 2018 and has not been verified.

8/10 Good

Rott, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable stay in central Auckland.

This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort