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Toya Kanko Hotel

Hotel with free parking, a short walk to Toyako Hot Spring

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Photo gallery for Toya Kanko Hotel

Room
Property entrance
View from property
Spa
Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
33 Toyakoonsen, Abuta-gun, Toyako, Hokkaido, 049-5721
  • Toyako Onsen
    ‪1 min walk‬
  • Toyako Hot Spring
    ‪8 min walk‬
  • Usuzanfunka Memorial Park
    ‪13 min walk‬

Rooms & beds

Spaces

View all photos for Japanese-Style Room with Lake View-Breakfast and Restaurant Dinner included

Room

Japanese-Style Room with Lake View-Breakfast and Restaurant Dinner included

  • Lake view
  • 14 sq m
  • Sleeps 5
  • 5 Single Futons

View all photos for Suite with Lake View-Breakfast and in Room Dinner included

Room

Suite with Lake View-Breakfast and in Room Dinner included

  • Lake view
  • 14 sq m
  • Sleeps 5
  • 2 Single Beds and 3 Double Sofa Beds

View all photos for Japanese-Style Room with Lake View-Breakfast included

Room

Japanese-Style Room with Lake View-Breakfast included

  • Lake view
  • 14 sq m
  • Sleeps 5
  • 5 Single Futons

View all photos for Room with Tatami Area and Lake View-Breakfast and Restaurant Dinner included

Room

Room with Tatami Area and Lake View-Breakfast and Restaurant Dinner included

  • Lake view
  • 14 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Japanese-Style Room with Lake View-Breakfast and in Room Dinner included

Room

Japanese-Style Room with Lake View-Breakfast and in Room Dinner included

  • Lake view
  • 14 sq m
  • Sleeps 5
  • 5 Single Futons

View all photos for Room with Tatami Area and Lake View-Breakfast and in Room Dinner included

Room

Room with Tatami Area and Lake View-Breakfast and in Room Dinner included

  • Lake view
  • 14 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Double Sofa Beds

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About the area

Toyako

Toyako is home to Toya Kanko Hotel. Zenko-ji Temple and Hakucho Bridge are local landmarks, and some of the area's activities can be experienced at Toyako Hot Spring and Rusutsu Resort. Toyako Forest Museum and Sobetsujohokanai are also worth visiting.

What's nearby

  • Toyako Onsen - 1 min walk - 0.0 km
  • Toyako Hot Spring - 8 min walk - 0.7 km
  • Usuzanfunka Memorial Park - 12 min walk - 1.0 km
  • Lake Toya - 2 min drive - 1.7 km
  • Rusutsu Resort - 39 min drive - 33.3 km

Getting around

  • Toya Station - 13 min drive
  • New Chitose Airport (CTS) - 100 min drive

Restaurants

  • ‪わかさいも本舗 洞爺湖本店 (Wakassaimo) - ‬5 min walk
  • ‪Mogmog - ‬2 min walk
  • ‪風の音 - ‬2 min walk
  • ‪スープカレーハラハル SoupCurry HLAHAL - ‬2 min walk
  • ‪デメキン食堂 - ‬2 min walk

About this property

Toya Kanko Hotel

Hotel with free parking, a short walk to Toyako Hot Spring
This hotel features a restaurant, a bar/lounge and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. All 131 rooms provide in-room free WiFi, fridges and TVs. Guests will also find hairdryers and free toiletries.
Toya Kanko Hotel offers 131 air-conditioned accommodations with a hairdryer and free toiletries. This Toyako hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit and bidets. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Languages

Japanese

Amenities

Parking included
Free WiFi
Restaurant
Air conditioning
Bar
Housekeeping

House Rules

Check in after 2 PM
Minimum age to rent: 18
Check out before 10 AM
default

Pets

No pets allowed

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Is Toya Kanko Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Toya Kanko Hotel?

Self-parking is free at this property.

What time is check-in at Toya Kanko Hotel?

Check-in start time: 2 PM; check-in end time: 7 PM.

What time is check-out at Toya Kanko Hotel?

Checkout is at 10 AM.

Where is Toya Kanko Hotel located?

Situated in Toyako, this hotel is within a 10-minute walk of Toyako Onsen and Toyako Hot Spring. Lake Toya is 1 mi (1.6 km) away.

Toya Kanko Hotel Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 5 out of 20 reviews
Rating 8 - Good. 10 out of 20 reviews
Rating 6 - Okay. 5 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

8/10 Good

Karen

Liked: Cleanliness, staff & service, room comfort

Toka kanko hotel-family stay

Not bad, except there's smoking smell.
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Deying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night at lake toya

There was fireworks on the lake at night and we had an excellent view from our room. The futons were comfortable and the hotel is clean.
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

wendy, singapore

Liked: Cleanliness, staff & service

spacious room with good view

Room is big & spacious. Friendly staff, there were Chinese speaking stuff so that's very helpful. Food places walkable distance. Shops there usually opens at 11am and closes by 6/7. We had trouble looking for dining place after 8. Found a good place nonetheless.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Pleasant stay

We booked 2 Japanese style rooms at Toya Kanko. One of the rooms had an obvious cigarette smoke smell but after a few hours of airing it by opening the windows, it was more acceptable. The views of the lake were amazing. Room was spacious for 2 people and futon was comfortable. Wifi kept dropping off every now and then. The onsen was really nice, though a bit dated. Staff spoke English and Mandarin. Overall, it was a pleasant stay for the price range. Would probably stay here again if we're back in Lake Toya.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Muhammad Imran , Singspore

Staffs speak little english..

I saw on the hotel site that the room I booked can accommodate up to 5 futons, which gives me the impression that it's ok if I have the 3rd person in the room. The 3rd person who is my son, decided to follow us last minute , after I have booked all hotel rooms in Hokkaido, (which explains why I cancelled some rooms with Expedia earlier due to the hotels' policies not able to accommodate 3rd person in a double room). That was after I requested for extra bed and was turned down. Thi hotel, having staffs who speak little english, didn't explain to me much after I told him about the room stated can have 5 futons, so I didn't bother to include the 3rd person.. And the front desk staff just replied "ok, ok, ok...", and the next day when I booked out, I was charged another JPY8,300+ for the 3rd person, which is SGD104. And the hotel did not bother to add a 3rd bath towel, face towel, etc for the room. I find it's very unjustified on my part..
This review was submitted before 2018 and has not been verified.

8/10 Good

Sugumar D, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay location

Onset was good. Room cleaning was very good, everything was changed and it was done very quickly.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

老舗の観光ホテル

設備は古いですが，ホテルの対応とサービス，清潔感どれも素晴らしいです。観光ホテルとしてふさわしいです。
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Chun Cheong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

老舊酒店

房間隔音不好,大聲都聽到。請在房間小心談話,不要令人尷尬。
Stayed 2 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

HONG YIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一次很好的經驗

一切都很好，會普通話的女職員們服務很好，會再入住。酒店沒有晚餐供應，但附近食肆很多，故問題不大。另原來酒店本身有小型穿梭巴士免費接送客人來往 JR洞爺，可惜在網頁上沒有顯示，大家可記得耍預約啊！
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Hoson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel with excellent service

very close the lake convenient shop is just opposite to it staffs with excellent service the building just a little bit old disappointed with the outdoor hot spring since the view is not very great, much better it is on the roof
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

服務很好的酒店

去參加馬拉松，雖然人很多，但酒店對這方面相對的服務也很到位，例如開放地方給保管大量行理。酒店服務員很友善，有禮貌，房間是日式傳統的設計，有湖景，漂亮得不得了！而且房間整潔，有溫泉可惜沒時間去。晚餐味道不錯，早餐的選擇不太夠
This review was submitted before 2018 and has not been verified.

6/10 Okay

Y, 札幌

Liked: Property conditions & facilities, room comfort

湖のほとり

ホテルは古い建物ですが、オーシャンフロントで湖が窓いっぱいに見えて花火も間近でみえました。また部屋の洗面所やトイレが新しく改装されていて使いやすかった、備品が充実していて使い易い物を置いてあったのと、従業員の方々が親切でした。
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Is center located. But do not expect a 5 star service with 5 star facilities with such a price. Things are old, toilet is small.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

景觀很美，服務周到

員工非常有禮，房間面對洞爺湖，景觀很美，洞穴溫泉有特色，還有免費送至JR站
This review was submitted before 2018 and has not been verified.

10/10 Excellent

JING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店设有私人温泉室预定，折合人民币约180，含室内和室外池，适合不习惯去大浴场的游客，酒店旁边购物餐饮也方便，天气好的话湖景房可以看到羊蹄山，景色很不错
This review was submitted before 2018 and has not been verified.

8/10 Good

Tony, sydney

Liked: Cleanliness, staff & service, room comfort

Nice hotel located in Lake Toya

Great little hotel nicely located within Lake Toya. Hotel staff were helpful. Many good restaurants and nice cafes around
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near to Toya Bus Terminal

Great Lake View from room, Convenient Store right opposite hotel, walking distance to Toya Bus Terminal.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
酒店地點很方便，酒店門口就在巴士桜町站, 距離溫泉巴士站只需走5分鐘。 房間有點殘舊, 床舖有煙味及有床蝨咬, 感覺不太舒服。
This review was submitted before 2018 and has not been verified.

8/10 Good

KWAN LAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing area and stay

Room is over 10 years but very clean and comfy. The service is awesome esp with staff knowing diff languages.
This review was submitted before 2018 and has not been verified.

8/10 Good

Theethanud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnificent view

The room was traditional Japanese style with beautiful Lake Toya and mountains background view. There were fireworks at 8.45 p.m. every night when we visited. Onsen was a bit old but o.k. Breakfast was alright with variety of choices.