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Hawthorn Suites By Wyndham Troy, MI

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Indoor/outdoor pool
Exterior
Room
Breakfast area
Fitness facility

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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2600 Livernois Rd, Troy, MI, 48083
  • Place, AirTime Trampoline & Game Park
    ‪16 min walk‬
  • Place, Daisy Knight Dog Park
    ‪1 min drive‬
  • Place, Troy Historic Village
    ‪2 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪40 min drive‬

Rooms & beds

1 bedroom (sleeps 6)

1 bathroom

Spaces

Number of living rooms
Price is avg per night

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About the area

Troy

Located in Troy, Hawthorn Suites By Wyndham Troy, MI is in the city centre. Royal Oak Music Theatre and Stagecrafters Baldwin Theatre are cultural highlights, and some of the area's activities can be experienced at AirTime Trampoline & Game Park and Oakland Hills Country Club. Looking to enjoy an event or a game while in town? See what's happening at Freedom Hill Amphitheatre or Jerome Duncan Ford Theatre.

What's nearby

  • AirTime Trampoline & Game Park - 16 min walk - 1.4 km
  • Daisy Knight Dog Park - 1 min drive - 1.8 km
  • Troy Historic Village - 2 min drive - 3.9 km
  • Comerica Park - 20 min drive - 36.4 km
  • MGM Grand Detroit Casino - 21 min drive - 37.8 km

Getting around

  • Troy Transit Center - 6 min drive
  • Detroit, MI (DET-Coleman A. Young Municipal) - 28 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Fogo de Chão Brazilian Steakhouse - ‬10 min walk
  • ‪Taco Bell - ‬16 min walk
  • ‪Carrabba's Italian Grill - ‬20 min walk
  • ‪Sedona Taphouse Troy - ‬10 min walk

About this property

Hawthorn Suites By Wyndham Troy, MI

An outdoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a conference centre and coffee/tea in a common area. Housekeeping is available on request.
Hawthorn Suites By Wyndham Troy, MI offers 152 shared accommodations, which are air-conditioned, accessible via exterior corridors and feature washers/dryers and coffee/tea makers. This individually furnished accommodation has separate sitting areas and includes queen sofa beds. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and dishwashers. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

House Rules

Check in after 3:00 PM
Minimum age to rent: 21
Check out before 11 AM
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Pets

Pets allowed: less than 14 kg per pet (limit 2 pets total)
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Smoking

Smoking is not permitted

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to August
Pool access available from 10:00 AM to 10:00 PM

Frequently asked questions

Does Hawthorn Suites By Wyndham Troy, MI have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 10:00 PM.

Is Hawthorn Suites By Wyndham Troy, MI pet-friendly?

Yes, Hawthorn Suites By Wyndham Troy, MI allows pets (limit 2 total) with a maximum weight of up to 14 kg per pet. There's a deposit of USD 100.00 per stay and a fee of USD 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hawthorn Suites By Wyndham Troy, MI?

Self-parking is free at this property.

What time is check-in at Hawthorn Suites By Wyndham Troy, MI?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Early check-in is available for a fee of USD 25.00 (subject to availability). After-hours check-in is not available.

What time is check-out at Hawthorn Suites By Wyndham Troy, MI?

Checkout is at 11 AM. Late checkout is available for USD 25.00 (subject to availability).

Where is Hawthorn Suites By Wyndham Troy, MI located?

Located in the heart of Troy, this hotel is within 1 mile (2 km) of Daisy Knight Dog Park and AirTime Trampoline & Game Park. Troy Historic Village and Somerset Collection are also within 3 miles (5 km).

Hawthorn Suites By Wyndham Troy, MI Reviews

Reviews

6.8
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 247 out of 1001 reviews
Rating 8 - Good. 295 out of 1001 reviews
Rating 6 - Okay. 174 out of 1001 reviews
Rating 4 - Poor. 105 out of 1001 reviews
Rating 2 - Terrible. 180 out of 1001 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

5.0/10

Check-in

2.0/10

Communication

5.0/10

Location

4.0/10

Listing accuracy

Reviews

Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
They thieves would take any complaint to evict you and keep your money especially the manager
Stayed 1 night in Feb 2021
Verified

8/10 Good

Mahalia

Good
Stayed 1 night in Dec 2020
Verified

2/10 Terrible

Miranda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HOTEL IS PERMANENTLY CLOSED Not sure how Expedia let me book a closed down hotel. Imagine pulling up to a hotel to have your kickback for your bday to find out it’s permanently closed. I had to scramble to find a hotel at the last min
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Terrence

Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jun 2021
Verified

2/10 Terrible

Ronisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible I would not recommend

Was giving room that was dirty no one had cleaned it brought the attention to the front desk she gave me another room same i seen maybe 4-5 rooms before I was able to say ok this room is decent. I’ve asked to speak with a manager or have manager call me nothing this was Friday today is Monday and still haven’t heard anything from management
Stayed 2 nights in Nov 2021
Verified

2/10 Terrible

Dinesh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and dusty . Doors are broken .room is not cleaned .
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
The room was very clean. However,
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

Leon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst property ever

The worst hotel I have ever stayed in. Filthy rooms and property. The first room was dirty and had cobwebs everywhere. I should have stayed in that room. Second room was even worse! Dirt etc on the walls, flys and gnats flying everywhere, broken TV where someone had smashed it and did not fix it and said they could not replace it. I had to clean the room by myself as the maid service said they didn’t have cleaning supplies. I had no where else to go so spent the night there. Unbelievably noisy with people and cars in the parking lot and the neighbor started playing loud music at 4am when they got home.
Stayed 10 nights in Oct 2021
Verified

8/10 Good

William

Liked: Staff & service
The king size bed was wonderful and the shower was great.
Stayed 2 nights in Oct 2021
Verified

2/10 Terrible

Yetchyun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen does not have pots and pans. Limited towels, plates, cups and utensils. Has coffee pot but do not provide coffee. No tissue box available, some lights are not working. Lobby sign says including breakfast, but there was none. Do not recommend.
Stayed 1 night in Oct 2021
Verified

4/10 Poor

Erika

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Although the staff was friemdly, the accommodations were subpar. I booked a penthouse suite and more things were wrong than right. The handrails, fans,showerbars, lights in the room were all broken. There were no sheets for the sofa bed and the sheets that were on the downstairs king bed had blood on them. The bathroom floors upstairs were filthy. The door for where the furnace was was dusty. The fride had old butter in it. The floors were sticky. Just gross. For the amount I paid and the deposits they ask for you'd think the place would have been better taken care of. Ill be sendimg my complants to corporate also.
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need a sign this is it!!! Don’t book! I will be calling corporate!!! Ill start by saying i made reservations more than a week before and i got a call the day of check in that they made a mistake and overbooked and have to cancel my 2 days… (wasn’t my fault) and they did nothing to accommodate me on this special weekend. So they cancelled 3 hours before check in. I had to find another hotel in 3 hours on a special weekend where everything was booked!! I decided to call around 6pm after check in to see they had any available rooms.. and what a surprise they did. The receptionist Onyeee said come on in and she’ll take care of us. Arrived. i will say she did everything to try to help us out. But still not enough. So come to find. They had plenty of rooms. The first room we went to
Stayed 2 nights in Oct 2021
Verified

6/10 Okay

Betty

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nasty never again

The towels was nasty no face towels lucky we bring r owe bugs, sheets stinks as u see in the freezer ice everywhere sinks plug up. Stay there b4 it wasn’t like that but never again just nasty
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slightly better than a crack house, but not much

I have no clue how this hotel is a "By Wyndham" hotel. It is an old apartment complex converted into a hotel. The room conditions are best described as "Sticky". Plus they charged my credit card twice for the stay and the hotel manager never returned my call about the charge. DO NOT stay here!!
Stayed 2 nights in Oct 2021
Verified

2/10 Terrible

Diane

Disliked: Cleanliness, property conditions & facilities, room comfort

Should NOT be on hotels.com or any other

Would not stay, found another hotel.
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness
Disgusting place
Stayed 3 nights in Sep 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
room was very dirty, didnt look clean at all
Stayed 1 night in Sep 2021
Verified

4/10 Poor

Mariah

Liked: Staff & service
Disliked: Cleanliness
There was a cigarette burn in my bed when I got there, the shower didn’t drain, the “AC” pumped out hot, wet air and it was basically a sauna. I had to open the siding door all night which felt unsafe considering every light outside my room was not working so it was pitch black. I reserved two nights and only stayed one because it was so bad.
Stayed 2 nights in Sep 2021
Verified

4/10 Poor

Steven

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I liked that I was upgraded to a two bedroom unit.
Stayed 4 nights in Sep 2021
Verified

2/10 Terrible

sandy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the dirtiest most run down hotel I’ve come across. Broken glass in parking lot. People crammed in one room living with lots of dogs. Hotel doors had paint peeling. First room ac was broken. Second room had black hair stuck to sheets when I pulled back the blanket. Pillows were so old they were no longer rectangular but lumpy squares.
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

arthur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dissatisfied disaster.

First was sent to a "room" after some confusion between front desk personnel. Neither was dressed professionally and gentlemen in tee shirt was told he was reading wrong numbers for my credit card and "this is why i have to call people in the morning about their card" I came back to front desk as neither key i was given worked. When i returned to check in lobby to say the cards didnt work. I was greeted with disbelieve that my room keys didn’t work. Returned to assigned room where i was greeted by a guest who said they had the room for the next several days. Return to lobby given a new room in a different building. Room had mold on utility closet and bathroom was filthy. This is not a suites hotel as advertised but apears to be full time housing with occasional overnight rentals. I checked out and did not stay here was informed i would still be charged as no refund policy.
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Amelia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay here!!!

The photos of this property must’ve been taken YEARS ago because it no longer looks like the photos. The hotel was filthy. I found a previous guests clothing in a chair. Spiders in the room. Dust and dirt everywhere. Couch was stained and had holes in it from cigarette burns. The carpets were so filthy my feet turned black from walking around shoeless and I have athletes foot now.
Stayed 3 nights in Sep 2021
Verified

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Many years ago a friend booked this hotel, and I remember liking it enough to book again. On this trip, however, this place was both disgusting and worrisome. I had to take pictures of how I left it (cleaner than how I found it) for fear this place will try to run a game on the deposit. Any and all amenities promised were unavailable from a hot breakfast to any food at all. The internet was "free" but nonexistent as the LAN network was available sometimes, but connection to the internet was so intermittent I could not even get to http://example.org more than once within a half hour. I even had to bring my own toilet paper as I found out an hour into staying there. The phones would ring every few minutes from Midnight to some unknown time. It is unknown because after alerting the staff (with their short attitudes and uninterested demeanor) I was informed it "just happens." This prompted me to leave the disgusting phone off the receiver and move on at about 4 A.M. The "non smoking ($200 fine)" room reeked of smoke and was filled with other people's hair. The room looked as if a vacuum hadn't even touched it for the last five visitors with the variety of hair found throughout from the kitchen to the carpet to the bathroom. This and many more finer points of staff interaction have prompted me to write both a review here and contact Wyndham separately. If I am able to request a refund I will be doing so at the earliest opportunity. This place disturbs me.
Stayed 2 nights in Sep 2021
Verified

4/10 Poor

Jim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Hawthorn before, not this one but others. Great concept. Extra room, a kitchen so you don't have to eat out....this one was not that place of previous properties. I'm sure there is a customer for this property (all I will say) but don't go with high expectations. If price is your driver, this is a good choice. (all I will say). Not even sure how to describe it other than to say, think twice. .
Stayed 1 night in Aug 2021
Verified

4/10 Poor

LaTonya

Disliked: Cleanliness, property conditions & facilities

Disappointed

Multiple big black spiders inside the room, the bathroom door had been kicked in, the frame around the door was busted up, the air conditioner didn’t cool the room down the thermostat was set at 49 degrees, I was afraid to go to sleep, fear of a spider might crawl on me, sleep with the lights on.
Stayed 1 night in Sep 2021