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Royal Palm Bacalar Cabañas & Lagoon Club

Cabin in Bacalar with free parking

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Photo gallery for Royal Palm Bacalar Cabañas & Lagoon Club

Lake
Outdoor pool
Exterior
Room
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Federal Chetumal Bacalar, Bacalar, QROO, 77930
  • Cenote Cocalitos
    ‪2 min drive‬
  • Cenote Azul
    ‪3 min drive‬
  • Laguna Bacalar Ecological Park
    ‪4 min drive‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪35 min drive‬

Choose your unit

View all photos for Superior Double Room

Room

Superior Double Room

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio

Room

Deluxe Studio

  • 538 sq ft
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Lake View

Room

Premium Room, Lake View

  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Room

Deluxe Room

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

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About the area

Bacalar

Bacalar is home to Royal Palm Bacalar Cabañas & Lagoon Club. Museum of Maya Culture and Museo de la Ciudad are cultural highlights, and some of the area's activities can be experienced at Municipal Spa of Bacalar and Chetumal Ferry Terminal. Manatee Sanctuary and Santuario del Manati are also worth visiting.
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What's nearby

  • Cenote Negro - 1 min drive - 0.7 km
  • Cenote Cocalitos - 2 min drive - 2.2 km
  • Fort of San Felipe - 3 min drive - 1.8 km
  • Cenote Azul - 3 min drive - 2.9 km
  • Laguna Bacalar Ecological Park - 4 min drive - 2.5 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 34 min drive

Restaurants

  • ‪La Bendición Dios - ‬19 min walk
  • ‪Enamora - ‬20 min walk
  • ‪Albahaca - ‬10 min walk
  • ‪La Trattoria 46 - ‬3 min drive
  • ‪El Trompo de K'los - ‬3 min drive

About this property

Royal Palm Bacalar Cabañas & Lagoon Club

Cabin in Bacalar with free parking
An outdoor pool and free self-parking are available at this cabin. All 6 cabins offer free WiFi, coffee makers and plasma TVs with satellite channels.
Royal Palm Bacalar Cabañas & Lagoon Club offers 6 air-conditioned accommodations with coffee/tea makers and fans. 42-inch plasma televisions come with satellite channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested. Housekeeping is provided on request.

Recreational amenities at the cabin include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Pet-friendly
Parking included
Free WiFi
Air conditioning
Housekeeping

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 400

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of MXN 250 per pet, per night
1 total (up to 25 kg per pet)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 1500 per stay
  • Cleaning fee: MXN 300 per accommodation, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 250 per pet, per night
  • Late check-out fee: MXN 400 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM

Frequently asked questions

Does Royal Palm Bacalar Cabañas & Lagoon Club have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

Is Royal Palm Bacalar Cabañas & Lagoon Club pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 25 kg per pet. There's a fee of MXN 250 per pet, per night.

How much is parking at Royal Palm Bacalar Cabañas & Lagoon Club?

Self-parking is free at this property.

What time is check-in at Royal Palm Bacalar Cabañas & Lagoon Club?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Royal Palm Bacalar Cabañas & Lagoon Club?

Checkout is at noon. Late checkout is available for MXN 400 (subject to availability).

Where is Royal Palm Bacalar Cabañas & Lagoon Club located?

Situated in Bacalar, this cabin is within a 15-minute walk of Cenote Negro and Cenote Esmeralda. Municipal Spa of Bacalar and Fort of San Felipe are also within 1 mile (2 km).

Royal Palm Bacalar Cabañas & Lagoon Club Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 19 out of 30 reviews
Rating 8 - Good. 4 out of 30 reviews
Rating 6 - Okay. 3 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 4 out of 30 reviews

9.0/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

8.8/10

Communication

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities, communication
The Royal Palm was amazing and my family and I cannot wait to return. Amari was so helpful and so easy to contact via WhatsApp. Upon arrival she offered me a cold beer and created us with the cutest resident puppy named Mila. Check in was easy and check out was even better. Our room was clean and comfortable with sky tv and internet access. Bathroom was in great conditions. The best part is having the room right on the lagoon, it’s beautiful and clean. My daughter and I swam daily and watched the sunrise right on the dock. Also, great location as there is a restaurant right across the street and basically on the property. Town is a 2 min drive and if it weren’t as hot as it was in July, we could have also walked. We cannot wait to return!
Stayed 2 nights in Jul 2023

2/10 Terrible

Shanna

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
The pool is very far from the room. Sliding doors don’t close properly allowing mosquitos to come in. I don’t blame the staff. They are very friendly and tried to help however this property doesn’t look like anything advertised. The bed is made of cement and the mattress is hard. We can’t sit on the porch due to bats droppings and smells of bats.
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, room comfort, communication

Recomendable

La verdad esta increíble a mi novio y a mi nos encanto, Daniela se porto súper bien y estuvo al pendiente, se los recomiendo mucho,
Stayed 3 nights in Feb 2025

10/10 Excellent

Anany

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Jun 2024

10/10 Excellent

Diana

Liked: Cleanliness, room comfort, communication
Todo muy bien, la habitación es muy bonita
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Mar 2024

2/10 Terrible

Bertrand

Disliked: Room comfort, communication

Hôtel à fuir

Contrairement à la photo , nous étions dans une chambre pour 4 à 400 mètres du lac avec une route passante à traverser. La chambre était au bord d une route avec passage de camions toute la nuit . Coupure d électricité une bonne partie de la nuit donc plus de climatisation au mois d août c est un peu dure ! Personnel très déplaisant
Stayed 2 nights in Aug 2023

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 4 nights in Jun 2023

6/10 Okay

Peter

Stayed 1 night in Feb 2023

10/10 Excellent

Fide

Liked: Cleanliness, amenities, property conditions & facilities, communication
Habitación amplia, personal amable, club de laguna lindo, restaurantes cerca.
Stayed 2 nights in May 2022

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazingly Beautiful Resort loved ever moment..can’t wait to return my new favorite place.Bacalar
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
El lugar esta increíble, las habitaciones son austeras y los muebles muy viejos, es un ambiente selvático; el servicio y la comunicación con el personal del hotel muy malo; la gente es muy amable pero les falta capacitación. El muelle es lo máximo, el amanecer es increíble
Stayed 2 nights in Apr 2022

10/10 Excellent

Alfonso, Washington

Liked: Cleanliness, amenities, property conditions & facilities, communication
The private dock is amazing. Perfect place to salute to the sun in the morning. The lake is a dream.
Stayed 1 night in Jan 2022

2/10 Terrible

claudia

Disliked: Communication
La habitacion que nos dieron estaba en muy mal estado. El baño no coincide con las fotos de la publicidad. Esta en malas condiciones, ademas todo el tiempo huele a caño con olores muy intensos que se penetran en la habitación. Pedimos cambio y no lo negaron. Ademas no esta al pie de la laguna sino a 1 km. De distancia. Pagamos en efectivo y pedi devolución del dinero por el fraude y no quisieron acceder
Stayed 2 nights in Nov 2021

10/10 Excellent

Margarita

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Nov 2021

6/10 Okay

Adriana

Liked: Cleanliness, amenities, communication
El personal muy amable, pero en la habitación había una súper gotera y no dejaba dormir bien.
Stayed 4 nights in Oct 2021

10/10 Excellent

Guillermo

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Oct 2021

8/10 Good

Osvaldo

Liked: Cleanliness, room comfort, communication
Excelente atención de los responsables del hotel, habitación amplia y cómoda, lo recomiendo ampliamente.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Amenities, property conditions & facilities, communication
Un problème au début avec l'emplacement de la chambre. Avec un petit supplément, nous avons pu améliorer la position. Samuel, l'intendant a été très professionnel. Felicitaciones.
Stayed 7 nights in Jul 2021

10/10 Excellent

Claudia

Liked: Cleanliness, room comfort, communication

Excelente lugar

En un lugar muy acogedor, la gente que te atiende sumamente amable y están pendientes de ayudarte. Te apoyan sobre que hacer, dónde comer y tratan de ayudarte en todo. El muelle que tienen esta lindo. De las mejores experiencias, hoteleras que he tenido. Te sientes como en casa. Si pienso volver.
Stayed 3 nights in Jun 2021

8/10 Good

JOSE ALFREDO

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Mar 2021

10/10 Excellent

Lalo

Liked: Cleanliness, room comfort, communication

Muy buen hotel.

La limpieza es muy buena, no encontramos ningún desperfecto ni suciedad, las habitaciones son muy grandes con frigobar y microondas, no tienen secadora. Muy amables, siempre estuvieron al tanto antes de nuestra llegada, nos dieron recomendaciones, tuvimos a nuestra disposición el muelle del hotel, chalecos y kayaks sin costo extra y tiempo ilimitado lo único es que son a disponibilidad entonces hay que ganarlos, rentamos una noche extra con ellos y son pero friendly (super plus). Totalmente regresaría, espero ya pronto acabe lo de la pandemia y puedan seguir expandiendo el hotel porque tienen mucho espacio sin utilizar, el muelle está separado por una calle a la zona principal del hotel y la caminada en la noche entre tanto árbol y mosquito puede no ser tan agradable. Si van y no encuentran la entrada como nosotros no se espanten les hace falta señalamientos solo marquenles por teléfono y van por ustedes a dónde estén.
Stayed 1 night in Mar 2021

10/10 Excellent

Pablo, Mexico

Liked: Cleanliness, amenities, property conditions & facilities, communication
Es un lugar excelente para relajarse y sentirse bienvenido, la señora encargada es un amor , muy atenta y amable !! Todo muy limpio, ordenado y con todos los servicios !! Son súper flexibles en el horario de la alberca siempre y cuando no molestes a los otros huéspedes !! Todos súper amables sin duda volvería !!
Stayed 2 nights in Aug 2020

10/10 Excellent

Grace, Tijuana

Liked: Cleanliness, amenities
Nos encantó todo el lugar, la atención y las instalaciones Lo único que nos desagradó fue que tuvieran todos los perros amarrados todo el día :(
Stayed 2 nights in Jul 2020

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with Lagoon club

Great Lagoon Club with kayaks for Rent (free of charge) Go to Restaurant macaria for Dinner - it's very close and delicious!
Stayed 1 night in Feb 2020