Located in South Townsville, a neighbourhood in Townsville, MainStay Suites Townsville is in the entertainment district and near the beach. Billabong Sanctuary is a popular attraction and the area's natural beauty can be seen at Castle Hill and Strand Park. Looking to enjoy an event or a match while in town? See what's going on at Queensland Country Bank Stadium.
Maritime Museum of Townsville - 2 min walk - 0.2 km
The Strand Beach - 15 min walk - 1.3 km
Queensland Country Bank Stadium - 15 min walk - 1.3 km
Castle Hill - 15 min walk - 1.3 km
Strand Park - 4 min drive - 2.2 km
Getting around
Townsville Station - 3 min drive
Townsville, QLD (TSV) - 8 min drive
Restaurants
Hotel Allen - 19 min walk
McDonald's - 11 min walk
McDonald's - 18 min walk
Tobruk Kiosk - 18 min walk
Mansfield Hotel - 2 min drive
About this property
MainStay Suites Townsville
An outdoor pool, conference space and dry cleaning are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site. Each apartment provides a fridge and a microwave, plus free WiFi and an LCD TV with digital channels. Added amenities include a balcony, premium bedding and an electric kettle. Housekeeping is available on request.
MainStay Suites Townsville offers 140 air-conditioned accommodations with an iron/ironing board and free toiletries. Rooms open to balconies. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves.
Guests can surf the web using complimentary wireless Internet access. 40-inch LCD televisions come with digital channels. Housekeeping is provided on request.
Recreational amenities at the aparthotel include an outdoor pool.
Our prices include all fees. No hidden fees.
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of AUD 350, per accommodation, per stay, plus a deposit of AUD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 kg per pet)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 55 per day.
Cots (infant beds) are available for AUD 10.0 per day
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 100.00 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Pet deposit: AUD 100.00 per stay
Pet fee: AUD 350 per accommodation, per stay
Service animals are exempt from fees
Crib (infant bed) fee: AUD 10.0 per day
Rollaway bed fee: AUD 55 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property # 573930
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Frequently asked questions
Does MainStay Suites Townsville have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at MainStay Suites Townsville?
As of 24 Aug 2026, prices found for a 1-night stay for 2 adults at MainStay Suites Townsville on 3 Nov 2026 start from £123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is MainStay Suites Townsville pet-friendly?
Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a deposit of AUD 100.00 per stay and a fee of AUD 350 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at MainStay Suites Townsville?
There is free parking nearby.
What time is check-in at MainStay Suites Townsville?
Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.
What time is check-out at MainStay Suites Townsville?
Checkout is at 10 AM.
Where is MainStay Suites Townsville located?
Located in South Townsville, this aparthotel is within 1 mi (2 km) of Queensland Country Bank Stadium, Castle Hill and Magnetic Island Ferry Terminal. Strand Park and James Cook University are also within 9 mi (15 km). Townsville Station is 30 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.