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Four Seasons Hotel Shanghai

Luxury hotel with 4 restaurants and full-service spa

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Room
View from room
Front of property
Living room
Bathroom amenities

Reviews

9.2 out of 10
Wonderful
1 bathroom

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking available
  • Spa
  • Outdoor space

Explore the area

Map
500 Weihai Road, Shanghai, Shanghai, 200041
  • People's Square
    ‪15 min walk‬
  • Jing'an Temple
    ‪3 min drive‬
  • Xintiandi Style Shoppping Centre
    ‪4 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪24 min drive‬

Rooms & beds

-1 bedrooms

1 bathroom

Spaces

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About the area

Shanghai

Located in Downtown Shanghai, a neighbourhood in Shanghai, Four Seasons Hotel Shanghai is near a metro station. People's Square and Jing'an Temple are notable landmarks, and some of the area's popular attractions include Yu Garden and Shanghai Disneyland©. Shanghai Museum and Xintiandi Style Shoppping Centre are two other places to visit that come recommended.

What's nearby

  • Former French Concession - 8 min walk - 0.7 km
  • People's Square - 15 min walk - 1.3 km
  • Jing'an Temple - 3 min drive - 2.2 km
  • Xintiandi Style Shoppping Centre - 4 min drive - 2.5 km
  • The Bund - 4 min drive - 3.8 km

Getting around

  • South Huangpi Road Station - 8 min walk
  • Shanghai Railway Station - 11 min drive
  • Hongqiao International Airport (SHA) - 24 min drive

Restaurants

  • ‪Small Arms Big Heart有容乃大 - ‬3 min walk
  • ‪丰色火锅 - ‬6 min walk
  • ‪Peterrita CHOCOLATE CAFE - ‬3 min walk
  • ‪Top Cellar - ‬2 min walk
  • ‪小林煎饼 - ‬3 min walk

About this property

Four Seasons Hotel Shanghai

Luxury hotel with 4 restaurants and full-service spa
This smoke-free hotel features 4 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Four Seasons Hotel Shanghai offers 422 accommodations with iPod docking stations and DVD players. This accommodation offers separate sitting areas. Beds feature down duvets. Televisions come with satellite channels and pay-per-view films. Fridges and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Qin the Spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

Chinese (Mandarin), English, Japanese

Amenities

Pool
Hot tub
Free WiFi
Restaurant
Air conditioning
Laundry

House Rules

Check in after 2 PM
Check out before noon
default

Pets

No pets allowed
default

Smoking

Smoking is not permitted

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 262 per person
  • Self-parking fee: CNY 120 per day
  • Valet parking fee: CNY 30 per night
  • Rollaway bed fee: CNY 288.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Free WiFi in public areas has a 3-device limit

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Does Four Seasons Hotel Shanghai have a pool?

Yes, this property has an indoor pool.

Is Four Seasons Hotel Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Seasons Hotel Shanghai?

Self-parking is available for CNY 120 per day. Valet parking is available for CNY 30 per night.

What time is check-in at Four Seasons Hotel Shanghai?

Check-in begins at 2 PM.

What time is check-out at Four Seasons Hotel Shanghai?

Checkout is at noon.

Where is Four Seasons Hotel Shanghai located?

Located in Downtown Shanghai, this luxury hotel is within 1 mi (2 km) of People's Square, Shanghai Museum and Xintiandi Style Shoppping Centre. Jing'an Temple and Jade Buddha Temple are also within 2 mi (3 km). South Huangpi Road Station is 8 minutes by foot and Middle Huaihai Road Station is 11 minutes.

Four Seasons Hotel Shanghai Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 299 out of 469 reviews
Rating 8 - Good. 124 out of 469 reviews
Rating 6 - Okay. 32 out of 469 reviews
Rating 4 - Poor. 11 out of 469 reviews
Rating 2 - Terrible. 3 out of 469 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Centrally Located Hotel

Hotel was nice with ample space within the room. Very comfortable bed and centrally located within the shopping districts. Food and dining options were plenty in the vicinity
Stayed 4 nights in Dec 2019

6/10 Okay

Yingjie Ella

Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Everything is good, but prefer : (I) better pillows. Their pillows are way too soft (II) not much TV program (III) need to switch on and off each lamp, rather than a central control switch to off all lights at once
Stayed 3 nights in Sep 2018

10/10 Excellent

MARINE, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great renovated property

Hotel is so well located, close to 3 metro station, in front of a cool mall and the largest Starbucks in the world! Property itself is recently renovated, rooms are so comfy you'd stay there all day long. Breakfast is also really nice and the staff are lovely. Last but not least, LOVE their app that makes it so easy to send updates to the hotel, ask questions and more. Real Four Seasons service. Thank you!
Stayed 3 nights in Jun 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Yoong Seong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

philip, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a little old and dated but service is excellent

having stayed at intercontinental Ruijin just 10 mins away for 3 days prior to arriving at this hotel, the service at four seasons is a world of difference compared to my previous stay. Immediately from arriving to check-in, we could see how well the staffs have been trained. Professional, polite and all around lovely. Sadly, the rooms are dated, bed a bit small and lacking in amenities. the breakfast is also quite poor, with limited selections.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Old but good.

Good location. A little too old and a little run down. Perhaps an upgrading is due. Overall, the service rendered were helpful, good and professional.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店在未入住前已詢問我是否有需要加單人床，顯得很貼心。 酒店對面就是地鉄南京西路站，機場到酒店不用轉線也可直達。到主要景點都只是幾個站 有超大的商場，幾天下着雨，景點關閉了，亦不愁沒地方可去。 最大的咖啡店只需步行5分鐘即到，非常方便。 服務非常週到，每次出外來來回回，房間毛巾用品都重新執拾好。 各服務員均友善而有禮，真是值得給5星的酒店
Stayed 3 nights in Jan 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great part of Shanghai

Wonderful king room with a desk, sofa and coffee table. Giant bathroom too!
Stayed 3 nights in Jan 2020

2/10 Terrible

Markus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Abominable service, unclean rooms

Upon entering my room: dirt on the floor, lots of dust but also bigger pieces in several places; stains on the chrome toilet lever; and sticky stains on the desk I even called to tell the front desk and ask if they were sure the room was done before my check-in and the answer from the front desk lady was "so what can I do about that now?" and "so you don't want a turndown service?" in an angry and annoyed voice. I said it's all fine then and asked to just make sure it will be clean the next day - next day when I came back still dirt on the floor in several places, meaning it wasn't cleaned at all properly. For a hotel chain that just had a major hygiene and cleanliness scandal in China last year, one would think they'd try a bit harder. I've had dozens of trips tosl Shanghai, this was the worst hotel out of all I ever stayed. There are tons of better options in this city in the same price range.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Suradej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

愉快的住宿

酒店地點十分方便，前台工作人員熱誠有禮，可是房間內空調不夠。
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

CHIEN-ERH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great lounge which open up until 1:00am.
Stayed 1 night in Jan 2020

10/10 Excellent

Fenda

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020

10/10 Excellent

tee wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早朝に上海に到着し荷物を預けるために訪れると休憩スペースを案内してくださり、観光前に一休みしてから出かけることができました。とても良い滞在になりました
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2019

8/10 Good

KENJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Shin Chai

Stayed 4 nights in Dec 2019

10/10 Excellent

Eunkyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019