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Hotel Palmera Real

Hotel in Bucaramanga with a 24-hour business center and a 24-hour front desk

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Photo gallery for Hotel Palmera Real

Sports facility
Exterior
Restaurant
Room
Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Pet friendly
  • Room service
  • Air conditioning
  • Housekeeping

Explore the area

Map
Metropolitan Transversal Module 1, Close to the Transport Terminal, Bucaramanga, Santander, 680004
  • Cacique Shopping Mall
    ‪7 min drive‬
  • Cabecera Shopping Mall
    ‪7 min drive‬
  • Clínica Foscal Internacional
    ‪8 min drive‬
  • Bucaramanga (BGA-Palonegro Intl.)
    ‪41 min drive‬

Rooms & beds

Spaces

Number of living rooms
Garden

View all photos for Standard Single Room

Room

Standard Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Room

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

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Living area

Cozy modern apartment on headboard

  • Washer
The price is $50
avg per night
May 5 - Jun 5
Cozy modern apartment on headboard

About the neighborhood

Bucaramanga

Bucaramanga is home to Hotel Palmera Real. Custodio Garcia Rovira Cultural House and Holy Family Cathedral are local landmarks, and travelers looking to shop may want to visit Acropolis Shopping Mall and Cabecera Shopping Mall. Panachi and Eloy Valenzuela Botanical Garden are also worth visiting.

What's nearby

  • Cacique Shopping Mall - 7 min drive - 6.3 km
  • Cabecera Shopping Mall - 7 min drive - 6.0 km
  • Centro Comercial Cañaveral - 8 min drive - 7.3 km
  • Cardiovascular Foundation of Colombia - 8 min drive - 7.1 km
  • Clínica Foscal Internacional - 8 min drive - 7.6 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 41 min drive

Restaurants

  • ‪La Cantera Gourmet - ‬5 min drive
  • ‪Asadero Juancho Polo - ‬19 min walk
  • ‪Cachorros Burguer - ‬17 min walk
  • ‪Choppers - ‬17 min walk
  • ‪La Oficina Clave Latina - ‬5 min drive

About this property

Hotel Palmera Real

Hotel in Bucaramanga with a 24-hour business center and a 24-hour front desk
A restaurant, a snack bar/deli, and a 24-hour business center are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area.
Hotel Palmera Real offers 48 air-conditioned accommodations with minibars. 32-inch LED televisions come with cable channels. Bathrooms include showers.

This Bucaramanga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Spanish

Amenities

Pool
Pet friendly
Free WiFi
Restaurant
Air conditioning
Breakfast available

House Rules

Check in after 11:00 AM
Minimum age to rent: 18
Check out before 3 PM
default

Pets

Pets allowed
default

Smoking

Smoking allowed: in designated areas

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately COP 9500 for adults and COP 9500 for children
  • Airport shuttle fee: COP 35000 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Does Hotel Palmera Real have a pool?

Yes, this property has a pool.

Is Hotel Palmera Real pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Hotel Palmera Real?

Check-in start time: 11:00 AM; Check-in end time: 1:00 PM.

What time is check-out at Hotel Palmera Real?

Check-out is at 3 PM.

Does Hotel Palmera Real provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of COP 35000 per vehicle applies.

Where is Hotel Palmera Real located?

Situated in Bucaramanga, this hotel is within 3 mi (5 km) of Acropolis Shopping Mall, Santander Technology University, and Center for Events and Exhibitions. Provincial Viaduct and La Flora Ecological Park are also within 3 mi (5 km).

Hotel Palmera Real Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labeled.
Learn moreOpens in a new window
Rating 10 - Excellent. 9 out of 25 reviews
Rating 8 - Good. 7 out of 25 reviews
Rating 6 - Okay. 6 out of 25 reviews
Rating 4 - Poor. 3 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

ERICK

Liked: Cleanliness, staff & service, property conditions & facilities
Next to bus terminal. Super convenient
Stayed 1 night in Jun 2023
This review was submitted before 2018 and has not been verified.

6/10 Okay

Ali, San Francisco, CA

Liked: Staff & service

Logical hotel for overnight stay near bus terminal

We arrived in Bucaramanga late at night and were departing by bus early in the morning for San Gil. We selected Hotel Palmera Real because it is directly next to the bus terminal; in fact, it's practically a part of it. The hotel room was very basic, but mostly as advertised. The photos made the rooms and grounds look a bit more modern than we found, but the room served the purpose of a short-term crash pad. Not surprising, the location is fairly noisy, and we were woken up quite early by buses and the hotel staff. Overall, it is definitely conveniently located, but is a bit pricey for what you receive.

8/10 Good

ALEX

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing is that it’s not very visible, there is a module 1 in the address, but it’s only written at the top of the building that is hidden by the ceiling, so it’s not very intuitive to locate the hotel, even if you have the GPS.
Stayed 1 night in Jul 2023

10/10 Excellent

martha lucia cepeda

Liked: Cleanliness, staff & service, property conditions & facilities
La tensión del personal fue excelente, las habitaciones limpias en general muy bien servicio
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dommage que l'insonorisation ne soit pas aux normes europeennes! Mais il ne faut pas rever quand on se trouve dans un pays pauvre!..... C'est tres pratique quand meme de se trouver si proche du terminal de bus!
Stayed 1 night in Feb 2020

8/10 Good

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Julian Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mi experiencia

Excelente servicio, muy amables, solo no me gustó que no tuvieran un equipo de cómputo disponible para los huéspedes en caso de necesidad, por lo demás excelente...
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Very good location if you arrive on a late bus, it’s right at the bus station in bucaramanga. Or if you arrive in a bus then have to go to the airport in the Morning early. Taxi to airpor is $32k. The staff were friendly, watch out for them trying to charge you IVA tax on your room. This seems to be very common in colombia. I had to explain that I was a tourist and shouldn’t be charged it. She refunded me the 19%. The room was clean and it has hot water.
Stayed 1 night in Mar 2018
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Precio de 3 estrellas por un servicio de 1 estrell

Muyyyyy​ mala
Stayed 1 night in Oct 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Jaime

Liked: Cleanliness, staff & service

Hotel de precio razonable

Habitación da a la calle, mucho ruido
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Noisy place

The cover pictures don't tell the Real story. This hotel is located next to the bus terminal Our room back onto the exit ramp for the terminal so ever bus that left through the night we knew it was on it's way. The picture of a quiet little cabana on a hillside isn't even close to what get.
This review was submitted before 2018 and has not been verified.

4/10 Poor

SANDRA MILENA, MANIZALES

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

solo válido si te interesa estar cerca del termina

habitación con mucha humedad el Wi-fi no llegaba a la habitación
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción cerca al terminal de transporte

Es una muy buena opción para estar de paso en la ciudad de bucaramanga, queda al lado de la terminal de transportes y aún así no se escucha fuerte el ruido de los buses y puedes descansar. Es agradable, las habitaciones amplias con aire acondicionado y personal muy atento. Los centros comerciales más cercanos quedan a 15 o 20 minutos en coche según el tráfico. El centro de bucaramanga es más lejano.
This review was submitted before 2018 and has not been verified.

6/10 Okay

HERNAN, chinchina caldas colombia

Disliked: Property conditions & facilities

muy costoso

Muy costoso para lo que ofrece. No hay piscina. Es un charquito. Seconsiguen buenos hoteles en bucaramanga por 100.000 pesos. Al precio no volvere.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Buena zona de relajación
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Es un buen hotel, lo recomiendo
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities

Buena ubicacion

El Hotel tiene buena ubicación pues se encuentra dentro del terminal de transportes,el parqueadero no queda en el mismo hotel y para ingresar al restaurante se debe salir del hotel. El jacuzzi no presentaba una buena limpieza y contaba con una abertura que succiona con mucha fuerza y podría causar un accidente.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Julian, Bogotà

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un espacio còmodo y aceptable

En general el hotel es bueno, sus cuartos confortables y las zonas humedas buenas. El problema que tiene es que se encuentra en el terminal y se siente un poco de ruido de carros en la noche, de la misma manera el acceso al mismo no es fàcil.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

ANGIE Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aunque el sector daría para pensar q no es un buen hotel, en realidad es muy confortable y bonito.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Maribel, Cali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me sorprendió

Este hotel se encuentra dentro de la terminal de transporte de Bucaramanga y me encantó. Es muy bonito, pequeño, cómodo, con zona húmeda acogedora para pasar un buen rato. No se siente ruido, ya que está al extremo del movimiento de los buses. La atención fue excelente. Fue un gran acierto haber escogido este hotel para nuestra estancia en Bucaramanga.