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Aparthotel

UTOPIC Palacio Polanco by ULIV

Aparthotel with a rooftop terrace, a short walk to Antara Polanco

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Photo gallery for UTOPIC Palacio Polanco by ULIV

Terrace/patio
Bathroom
Gym
Outdoor spa tub
Room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Gym
  • Air conditioning
  • Pet-friendly
  • Housekeeping

Explore the area

Map
217 Av Moliere Polanco III Sección, Mexico City, CDMX, 11540
  • Avenida Presidente Masaryk
    ‪3 min walk‬
  • Antara Polanco
    ‪5 min walk‬
  • Auditorio Nacional
    ‪17 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪15 min drive‬

Choose your unit

View all photos for Two-Bedroom Apartment with a Terrace

Terrace/patio

Two-Bedroom Apartment with a Terrace

  • 93 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Premium Studio with a Private Balcony

Room

Premium Studio with a Private Balcony

  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio with a Private Terrace

Room

Studio with a Private Terrace

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio with a Private Balcony

Room

Deluxe Studio with a Private Balcony

  • 46.5 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Studio with a Private Balcony

Room

Jr. Studio with a Private Balcony

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with a Private Terrace

Living area

Suite with a Private Terrace

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Studio with a Private Balcony

Room

Executive Studio with a Private Balcony

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse with a Private Jacuzzi

Private spa tub

Penthouse with a Private Jacuzzi

  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Mexico City

Located in Polanco, a neighbourhood in Mexico City, UTOPIC Palacio Polanco by ULIV is in the entertainment district and near a metro station. The area's natural beauty can be seen at Chapultepec Park and Alameda Central, while Chapultepec Castle and Palacio de Bellas Artes are cultural highlights. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena.

What's nearby

  • Avenida Presidente Masaryk - 3 min walk - 0.3 km
  • Antara Polanco - 5 min walk - 0.5 km
  • Soumaya Museum - 12 min walk - 1.0 km
  • Auditorio Nacional - 17 min walk - 1.5 km
  • Angel of Independence Monument - 4 min drive - 4.9 km

Getting around

  • Mexico City Fortuna Station - 8 min drive
  • Polanco Station - 14 min walk
  • Benito Juarez International Airport (MEX) - 30 min drive

Restaurants

  • ‪Restaurante Palacio - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Café de la Escalera - ‬3 min walk
  • ‪La Trattoria Palacio - ‬5 min walk
  • ‪Cantina el Palacio - ‬2 min walk

About this property

UTOPIC Palacio Polanco by ULIV

Aparthotel with a rooftop terrace, a short walk to Antara Polanco
A fitness centre, a rooftop terrace and Access to hot tub are available at this aparthotel. WiFi in public areas is free. Additionally, spa services, laundry facilities and a picnic area are on-site. Each apartment features a kitchen with a fridge and a stovetop, plus free WiFi and a Smart TV with digital channels. Added amenities include premium bedding, a rainfall shower and a coffee/tea maker.
UTOPIC Palacio Polanco by ULIV offers 12 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Mexico City aparthotel provides complimentary wireless Internet access. 50-inch Smart televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include Access to hot tub and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.

Amenities

Hot tub
Kitchen
Pet-friendly
Free WiFi
Air conditioning
Laundry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests

Access methods

Access code, front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 45 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 45 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is UTOPIC Palacio Polanco by ULIV pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of USD 45 per pet, per stay. Service animals are exempt from fees.

How much is parking at UTOPIC Palacio Polanco by ULIV?

This property doesn't offer parking.

What time is check-in at UTOPIC Palacio Polanco by ULIV?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at UTOPIC Palacio Polanco by ULIV?

Checkout is at 11:00 AM.

Where is UTOPIC Palacio Polanco by ULIV located?

Located in Polanco, this aparthotel is within a 10-minute walk of Avenida Presidente Masaryk and Antara Polanco. Paseo de la Reforma and Chapultepec Park are also within 1 mile (2 km). Polanco Station is 14 minutes by foot and Auditorio Station is 24 minutes.

UTOPIC Palacio Polanco by ULIV Reviews

Reviews

9.6

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 101 out of 120 reviews
Rating 8 - Good. 13 out of 120 reviews
Rating 6 - Okay. 4 out of 120 reviews
Rating 4 - Poor. 0 out of 120 reviews
Rating 2 - Terrible. 2 out of 120 reviews

9.8/10

Cleanliness

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

9.8/10

Communication

Reviews

10/10 Excellent

claudette

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing stay very recommended
Stayed 3 nights in Jan 2025

10/10 Excellent

Catalina

Liked: Cleanliness, property conditions & facilities, communication
Amazing location and the property was beautiful, comfortable and had everything we needed! Would stay again for sure!
Stayed 4 nights in Feb 2025

10/10 Excellent

Sheila Marrero

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and the atmosphere was fantastic.
Stayed 3 nights in Feb 2025

10/10 Excellent

GERONIMO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and spacious place, its modern and well located.
Stayed 2 nights in Jan 2025

10/10 Excellent

Taylor

Liked: Cleanliness, room comfort, communication

Perfect honeymoon spot

The location and facilities were incredible, as was the team— they were so quick to answer any questions and cleaned our room everyday, including a laundry service when we requested it. Very walkable, quiet location. Great spot to enjoy CDMX!
Stayed 10 nights in Dec 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, property conditions & facilities, communication
Great location!
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities, communication
Everything was clean and very nice and is a safe place if you come with kids. You can walk around and find everything you need.
Stayed 1 night in Dec 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, room comfort, communication
We absolutely loved this place! The front desk and cleaning staff were amazing. Love it definitely will be returning.
Stayed 6 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Great hidden gem! Great value. Very clean and a great home away from home. The mattress was extremely firm.
Stayed 4 nights in Dec 2024

10/10 Excellent

Karla

Liked: Cleanliness, amenities, property conditions & facilities, communication
Modern and chic. Loved the location!
Stayed 2 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent service
Stayed 2 nights in Sep 2024

10/10 Excellent

Yi-An

Liked: Cleanliness, property conditions & facilities, communication
new, clean, comfortable and great location. We traveled with our children and they really enjoyed the stay. The hot tub at the rooftop was very nice too.
Stayed 4 nights in Jun 2024

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is well preserved and the fine dining on sir makes it very convenient. Also, the service provided to the guests it’s outstanding
Stayed 4 nights in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities, communication
great place
Stayed 2 nights in Feb 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had an excellent stay. Concierge was attentive with all our requests and very accommodating. This property is centrally located to shopping, dining and museums.
Stayed 4 nights in Mar 2024

10/10 Excellent

Salvador

Liked: Cleanliness, property conditions & facilities, communication
Parfait! Located right across Palacio de Hierro if you like high end shopping. Property is top notch with modern design.
Stayed 1 night in Sep 2024

10/10 Excellent

Dora

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel was walking distance from many shops and restaurants. The neighborhood feels real safe
Stayed 5 nights in Jul 2024

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely careful to ensure that our stay was secind to none. They succeeded!
Stayed 2 nights in Aug 2024

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities, communication
They were very accommodating and quick to respond during our stay. The property was very clean and quiet. Would strongly recommend if looking for a hotel in the Polanco area.
Stayed 2 nights in Dec 2023

10/10 Excellent

Marie

Liked: Cleanliness, amenities, property conditions & facilities, communication
This place is amazing! Came to mexico city to visit my daughter and we had shopping plans so this place was ideal. Laura was super nice and gave us great recommendations.
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved the private and peaceful rooftop, jacuzzi and gym. The host was very accommodating. I slept so well!!!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Francisco Eduardo

Liked: Cleanliness, room comfort, communication

Just Amazing!

Amazing please, just like the photos. Great service and wonderful staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Arnaud

Liked: Cleanliness, amenities, property conditions & facilities, communication
From the moment I booked, the host made me feel welcome. They provided helpful recommendations for local attractions and dining. The apartment itself is a sanctuary in the heart of Polanco. Clean, modern, and inviting – it's a true home away from home.
Stayed 1 night in Sep 2023

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities, communication
The building is small. New and modern. What I did not like is that our rooms where located in a basement so we felt in an enclosed space and didn’t have a view. Everything is new. Modern. Comfortable.
Stayed 1 night in Aug 2024

2/10 Terrible

Carlos Francisco

Disliked: Cleanliness, property conditions & facilities, communication
Worst hotel I have ever staiy in. When we got into the room, we founded there were lots of hairs in between the sheets, a staff have to come from her house to change the beds (there is no one on premise in the night, except for a security guard). Our room had a balcony and glass windows doors. There was so much noise, we couldn’t sleep all night, we could even hear people talking while they pass by. I told the staff about the situation and they change me to a much smaller room (but there was no more noise) The next day the elevator broke, so we have to go up and down the stairs for the rest of our stay in the place. I paid top dollar because it’s location. But it really was a nightmare. To exit the hotel, the security guard most press a bottom to open the door, I don’t think the fire department could have approved this. And while we stay we notice the same security guard for 24 hours and the then another for 14 hours. i Ask about this and I was told they do not have enough personnel!!!
Stayed 3 nights in Feb 2024