Lindo 5 quartos com vista para o mar + piscina - Aceita cães

Thank you for taking time to provide feedback. We work hard to maintain our home and have historically received great reviews. We never like for a guest to be disappointed when staying with us. Our listing does not indicate that we provide towels, and the rental agreement (that you signed) and detailed Welcome Letter we provided to you before your stay included a list of items you needed to bring, along with several local vendors that rent and deliver towels should you need them. We also accommodated your overlooking the supplies needed and provided you with extra supplies to ensure you had everything you might need without an extra trip to the store. We don't keep towels on property and couldn't provide them for you with just a few hours notice, but I quickly suggested a few places to pick up inexpensive towels nearby. As for the ocean views, we sincerely apologize for any misleading information. That was not our intent. We took a walk up on our top deck to further investigate and realized that our beloved Live Oak tree canopy has continued to grow and has now obstructed some of our views. We still hear, smell, and see the ocean, but we also love our trees and the privacy they provide around the pool and trimming them from the top would be extremely difficult. We have updated our listing to better reflect the current - more limited - ocean views and appreciate you bringing that to our attention.

Thank you so much, we look forward to having you back next year!

Thank you so much for the review!