The location is ideal as it's right on the beach and there are wonderful bike and walking paths nearby. In addition, the owner was very nice and professional. However, upon check-in we encountered an issue with a strong odor in a bathroom and bedroom. The odor smelled like either a pet had been kept in the rooms (cat odor?), OR, it could have been more chemical in nature. The odor was so strong that the bedroom could not be slept in. In other words, we paid for a 3 bedroom but got a 2 bedroom. On top of this, there was a leak in the ceiling from either the frig, ice maker, or air conditioning unit from the unit above 413. The leak was not as concerning as we understand that things can happen.
However, back to the odor. The owner contacted the management company. I waited all day Sunday for someone to come but no one came. Monday, Ron came by early who walked into the bathroom and bedroom with me and he immediately agreed that there was a strong odor. This visit was followed up the next day by someone from the management company who did a walk through while we were at the beach. Evidently the company rep said the odor was not bad, which we disagree with. IT WAS VERY OVERWHELMING AND PRESENT THE ENTIRE WEEK. The management company did offer to give us another unit, however, where it was located was not disclosed. The bottom line was we did not want to move as I am recovering from back surgery and the thought of moving everything again was too much to deal with. In addition, we stayed at Captains Walk because we were with 4 other families - all staying there as well. We wanted to be close to them. Later in the week two other women did come again and do a walk through while we were though. One of them was very dismissive and rather abrupt. She could have been a bit more pleasant since we were paying for a 3 bedroom, and again, using only 2 because of the odor.
The main bedroom, 2nd bedroom, and living room are nicely furnished. The kitchen is well stocked. However, the unit could use a good cleaning. For example, the headpost on the bed was very dusty. There were bars of soap - with hair sticking to them - left in two bathrooms which we found at check-in. The baseboards need wiped down as well. The area rugs need cleaned or replaced.
In closing, I'm giving the unit a 3 rating, only because the owner was very nice and attentive.