4/10 - Insatisfatório
Jerry B.
5 de jan. de 2026
Pontos positivos: Check-in
Pontos negativos: Comunicação, localização e precisão do anúncio
We booked this condo specifically for the advertised 3 bedrooms, 3 bathrooms, and balcony access from each bedroom. Upon arrival, we discovered the balconies were completely unusable due to active construction—covered in plastic and debris, and yes, with workers present physically on the “private” balcony. This was never disclosed before booking or at check-in.After raising the issue, we were moved the next day to another unit to finish our 10-day stay. Great! Unfortunately, the replacement unit was smaller, had fewer bathrooms, roaches, a heater that did not work during 30-degree weather (a work order was submitted and never addressed), and a clogged kitchen sink that we had to fix ourselves. (We left the Drano next to the roach spray.)We spent a large part of our Christmas, my wife’s birthday, and New Year’s vacation dealing with these problems. Despite this, the property management company initially resisted any refund and ultimately decided 100 was sufficient.I rated this stay 2 stars instead of 1 only because we were still on the beach in December. The lack of transparency and poor handling of issues made this a very frustrating experience.
Jerry B.
Hospedou-se por 10 diárias em dez. de 2025
