Captiva Beach Villas 🏝 On The Gulf Beach

While I appreciate your review, it should be noted that the complaints started at the time of the reservation. The initial complaints revolved around VRBO fees. All VRBO fees are disclosed at the time a reservation is made. I did issue a credit to the guest after several messages from her, even though they were VRBO fees. The complaints extended to such issues that the toilet paper roll did not have enough toilet paper on it, even though there was a more than sufficient supply of toilet paper in the unit. The air ducts were recently professionally cleaned by the condo association. There are two ceiling fans in the entire unit. I inspected the fans upon check out and each had a minimal amount of dust on the fan blade. Had the guest reached out during her short stay, I would have gladly taken care of her concern as I would with any of my guests.

Thank you for noting how clean and how amazing the property is! I am sorry you did not care for the bathroom. The bathroom is larger than a standard full bath. While there is no window in the bathroom, the lighting is bright and was updated recently. There are pictures in the listing.

Thank you so much for the wonderful review! Can’t wait to host you again in the future!!