20º Andar Decorado Profissionalmente 2Q 2B C/ Varanda Grande & Cadeiras de Praia Grátis

Thank you Kevin for this sweet review. I enjoyed meeting you and your family. I am looking forward to having you stay with me again. Esther

Oh my goodness !1 thank you so much for this lovely review. I am looking forward to you styaing with me again. Esther

Thank you Jim for this lovely review. I really appreciate it. I look forward to you staying with me again. Esther

Monty, Thank you so very much for this lovely review. I am already looking forward to your next beach getaway. Esther

Thank you Lauren for this beautiful review. I am looking forward to having you sty with me again. "Aunt Esther" !!

Dear Guest, Thank you for this review and for rating our services a 5 out of 5 and cleanliness a 4 out of 5 and our property condition a 4 out of 5! We enjoyed having you as our guest. As documented in all of our material, we are on-site each day and our office is in the same building as the one in which you stayed. We would have been happy to provide you with our fabulous customer service to make your stay perfect (yes, even with the rugs, parking, etc). We help many guests have fabulous and very happy stays which are reflected in our thousands of wonderful reviews over the past decade. As for the rugs, we would love to know what you found in them as they are vacuumed between each stay (hint... we don't think God would have found anything in them). :-) We also would have been more than happy to have helped you learn to use the brand new Firedog fiber-optic service (not cable) that provides 100s of hi-resolution 4k channels. The sinks and vanities and tubs are standard as they are in most buildings on our beach. As you know, the condo pictures accurately reflect the furnishings including the glass furnishings so we are perplexed as to why you booked this unit if you dislike glass and you disliked the rugs. The condo owner provided you with a free beach setup each day of your stay (2 chairs and 1 umbrella). They did this to thank you for renting and to graciously help save you money. We are sorry you expected more. You could have purchased as many as you liked from the beach service company. VRBO is a one-stop online website that helps guests easily locate any of tens of thousands of properties. If you don't appreciate the convenience and time saved using their site then we agree that you should book direct with a rental company. We do hope you had a great visit and enjoyed our beautiful beach, made lasting memories, took lots of pictures, enjoyed all that our area has to offer, and ate at many of our wonderful restaurants! Sincerely, Greta's Beach Rentals

Dear Guest, Thank you for the wonderful review of this platinum rated condo. It is very upscale and a wonderful property to vacation in. Regarding the beach chairs, you reached out to us demanding compensation because you did not like the beach chairs that were offered to you. We tried to explain that we have no control over the beach chair company and that no refund was due because the beach chairs are complimentary/free and you did not pay for them, as many other guests do. You refused to understand and continued to demand a monetary refund. In order to satisfy you, the owner of our company personally went out of their way to acquire the exact chairs you wanted and to carry them to the beach and ready them for your use within an hour of your call.. We provided to you the best customer service possible. After going out of our way to satisfy you and provide exactly what you wanted, we are disappointed that you felt we deserved a lower 3 star review for our rental manager services. We wish you wonderful future beach stays...