Condomínio

Sale! Float Over the Ocean! Deluxe Private Rooftop | Beach Service | Steps to 5th Avene | Maid

Galeria de fotos de Sale! Float Over the Ocean! Deluxe Private Rooftop | Beach Service | Steps to 5th Avene | Maid

Opções para refeição ao ar livre
Área de estar
Opções para refeição
Área de estar
Cozinha privada

Avaliações

9,4 de 10, Hóspedes adoram
Entre as melhores avaliações de hóspedes nesta área
2 quartos2 banheirosAcomoda 6 pessoas

Comodidades populares

  • Vista p/ mar
  • Piscina
  • Cozinha
  • Lava-roupa
  • Secadora
  • Ar-condicionado

Explore a região

Confira no mapa
Playa del Carmen, Q Roo
  • Place, Quinta Avenida
    ‪1 min de caminhada‬
  • Place, Praia principal de Playa del Carmen
    ‪5 min de caminhada‬
  • Place, Praia de Playacar
    ‪11 min de caminhada‬

Quartos e camas

2 quartos (acomoda 6 pessoas)

2 banheiros

Banheiro 1

Banheiro 2

Espaços

Cozinha
Sacada
Área de jantar separada
Espaço para refeições

Sobre esta propriedade

Sale! Float Over the Ocean! Deluxe Private Rooftop | Beach Service | Steps to 5th Avene | Maid

On Beach 2 BR 2 BA Penthouse, Pool, Maid Hammock WiFi Steps to 5th Ave.

Welcome to Your Own Paradise! Upon entering this luxury penthouse, you'll be met by jaw-dropping ocean views. This is the developer's condo (her pride & joy) & lovingly maintained & decorated with stunning imported artwork & furnishings. The floor to ceiling windows fills the condo with sunshine & allows for those amazing ocean & beach views from all the common areas. Step out to the spacious balcony or relax on the private fully furnished rooftop. The design of this condo will evoke the feeling of floating right over the ocean! This is deemed one of the very best condos on the beach!

(Due to being an integrated partner with VRBO, you will pay us directly for your stay & only pay VRBO for their service fee. Please don't book until you verify this with VRBO as payment is due upon booking to confirm your stay with us. See more info below.)

KITCHEN | DINING AREA
*Fully equipped w/ granite counter tops, stainless steel appliances & full dishware.
*Dining area offers an elegant large round glass-top dining table & seating for 6 guests. Enjoy the ocean views while making a margarita or while dining.

LIVING AREA
*10 foot ceilings offer a sun-filled condo!
*Lounge on the cozy couch or over-sized chairs while enjoying ocean views. See Cozumel Island light up at night!
*Wall-mounted 49 inch Smart Tv with screen mirroring. (We do not offer cable or English programming)

BALCONY | PRIVATE ROOFTOP (An ideal spot to dine, & watch the sunrise and sunset. You won't believe this tranquil space that is all yours!)
*Balcony enjoys extra large wrap terrace for both dining & lounging.
*Rooftop offers hammock, dining table, conversation set & 2 loungers.
*Pergola & lighting

BEDROOMS
Master:King bed offers pool & ocean views, walk-in closet, A/C, safe + ceiling fan. Enjoy an en-suite marble bath, glass shower.
Guest Master Room: Spacious w/ 2 queen beds, closet, A/C, ceiling fan, canopied sitting area & en-suite marble bathroom with glass shower.

BEACH CLUB SERVICE | INFINITY POOL | BEACH MASSAGE
-Our beach attendant Arturo will set up your loungers, umbrellas & tables daily
-Purchase food/drinks from the beach club nearby delivered to your lounger. Discounts are given to our guests. Gratuity not included)
-Float in the infinity pool which overlooks the beach. (Great people-watching!) Or lounge by the pool with a book.
-Beach massage is mere feet away at very reasonable rates.
-Paddleboard, kaya rentals next door. Jet skis & parasailing is available on the beach.

COMPLEX/LOCATION
The charming complex has only 24 condos making for an intimate setting with everything at your fingertips. Offering eye-catching sculptures, artwork, & a trickling fountain, & stunning tropical landscaping.

Simply walk out your door & you're at the pool, beach & just mere steps to beach clubs, water sports, restaurants, beach massage, shopping & more. Spend a day visiting eco-nature parks (Xel-Ha, Xcaret), ancient Mayan Ruins, zip-lining, scuba diving, snorkeling, or visiting colonial towns!

WE PROVIDE (Bragging rights!)
*On-site manager(s)
*Free Wi-Fi
*24 hr. security
*Light housekeeping every 2 days except Sundays & Mexican holidays
*Free garage parking based on availability. Please DO not rent a car without checking about availability with us.
*Assistance with private roundtrip airport transfer from the Cancun Airport
*A dining & activity guide, and our 'top tips' / know before you go!'
*Referrals for activities, transportation, boat tours, private tours, etc

TRAVEL & MEDICAL INSURANCE
Please purchase travel (trip interruption) & medical insurance to protect yourself & your vacation. Things happen; illness, injuries, job loss, flight delays & or cancellations, strikes, inclement weather etc. The best option is to buy Cancel For Any Reason Insurance that will cover most of your vacation. HURRICANE SEASON: Is from June 1-Nove. 30 so please consider this was wel. The onus is on the guest to protect their investment. We cannot credit or refund you if you are outside your cancellation window.

RENTAL PAYMENT PROCESS
*Upon booking via VRBO, you will pay us at Playa Beach Getaways directly for the rental amount & not VRBO. VRBO will ONLY charge your credit card for their booking fee. (This is outlined on your booking page on right side of the page: Due to VRBO, Due to Manager.) Payment is due to us upon booking at which time we will send you a secure online payment link. Please contact VRBO at 1-877-202-4291.before booking to confirm this agreement. Our ID is 04DATS Tonya Sarina

This is a dream condo, but best of all, when you book with our rental managers Sally & Tonya of Playa Beach Getaways you can rest assured they will hold your hand from start to finish to ensure your vacation is stress-free & memorable! (Please note Things We Can't Control below.)
_________________________________________
THINGS WE CANNOT CONTROL
- Sargassum: During the warmer spring & summer months, the Mexican Caribbean may receive sargassum, (a form of seaweed). We cannot predict if & when it will arrive & if it will disrupt the beaches/swimming. The city has placed barriers in the sea & cleans the beach when required. We encourage guests to research this subject so there are no surprises.
- Noise/Music: We cannot control music or noise coming from outside our complex such as neighboring properties or from beach restaurants we are next to. 'Playa' is an international tourist spot and our location is fun & lively. The condo enjoys hurricane doors & windows which help reduce outside sound. Most guests thoroughly enjoy their stay! Our complex has quiet hours from 11PM to 9AM for the enjoyment of all of our guests.
- Power Outages: We are not responsible for city wide power or water outages on the very rare occasion that service may be out.
- Lost Or Stolen Items: Please do not leave your valuables at the pool or beach unattended. We are not responsible for lost or stolen property.

Adicione as datas e descubra os preços

Propriedades semelhantes

Regras da propriedade

Check-in após 16h
Idade mínima para alugar: 25 anos
Check-out até 11h
default

Crianças

Aceita hóspedes de 0 a 17 anos
default

Eventos

Não permite a realização de eventos
default

Animais de estimação

Não aceita animais de estimação
No pets of any kind are allowed
default

Política para fumantes

Não é permitido fumar

Informações importantes

O que você precisa saber

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e kit de primeiros socorros.
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado

Informações a área

Playa del Carmen

Com excelente localização em Centro de Playa del Carmen, um bairro de Playa del Carmen, este condomínio fica perto de parques temáticos e na praia. As belezas naturais da área podem ser admiradas em Praia principal de Playa del Carmen e Praia de Playacar. Entre as atrações populares estão Parque Temático Ecológico Xcaret e Parque Temático Xplor. Aviario Xaman Ha e Temazcal Natura também valem a visita. Divirta-se com atividades aquáticas nas proximidades, como passeios de jet ski e passeios de caiaque ou aventure-se com passeios de bicicleta e passeios ecológicos.
Mapa
Playa del Carmen, Q Roo

Nos arredores

  • Quinta Avenida - 1 min de caminhada - 0.1 km
  • Praia principal de Playa del Carmen - 5 min de caminhada - 0.4 km
  • Praça Central - 8 min de caminhada - 0.7 km
  • Praia de Playacar - 11 min de caminhada - 1.0 km
  • Praia Mamitas - 14 min de caminhada - 1.2 km

Opções nos arredores

  • Aeroporto Internacional de Cancún (CUN) - 50 min de carro

Restaurantes

  • ‪Karen's - ‬3 min de caminhada
  • ‪Carboncitos - ‬3 min de caminhada
  • ‪Häagen-Dazs - ‬3 min de caminhada
  • ‪Mercado 174 - ‬3 min de caminhada
  • ‪Inti Beach - ‬1 min de caminhada

Perguntas frequentes

Sale! Float Over the Ocean! Deluxe Private Rooftop | Beach Service | Steps to 5th Avene | Maid tem piscina?

Sim, esta propriedade tem uma piscina. Os tipos de piscina disponíveis são piscina infinita e piscina aquecida.

Quanto custa ficar em Sale! Float Over the Ocean! Deluxe Private Rooftop | Beach Service | Steps to 5th Avene | Maid?

A partir de 8 de mai. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Sale! Float Over the Ocean! Deluxe Private Rooftop | Beach Service | Steps to 5th Avene | Maid em 13 de jun. de 2026 começam a partir de R$ 2.206, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.

Sale! Float Over the Ocean! Deluxe Private Rooftop | Beach Service | Steps to 5th Avene | Maid é ideal para quem viaja com animais de estimação?

Não, animais de estimação não são permitidos nesta propriedade.

Quanto custa o estacionamento em Sale! Float Over the Ocean! Deluxe Private Rooftop | Beach Service | Steps to 5th Avene | Maid?

Estacionamento no local disponível na propriedade.

Qual é o horário de check-in em Sale! Float Over the Ocean! Deluxe Private Rooftop | Beach Service | Steps to 5th Avene | Maid?

Horário de início do check-in: 16h.

Qual é o horário de check-out em Sale! Float Over the Ocean! Deluxe Private Rooftop | Beach Service | Steps to 5th Avene | Maid?

Horário de check-out: 11h.

Onde fica Sale! Float Over the Ocean! Deluxe Private Rooftop | Beach Service | Steps to 5th Avene | Maid?

Em Centro de Playa del Carmen, este condo de frente para a praia fica no centro da cidade, a alguns passos de Museu Frida Kahlo e Quinta Avenida. Praia principal de Playa del Carmen e Terminal Marítimo de Playa Del Carmen também ficam a 10 minutos.

Avaliações

9,4

Extraordinária

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 12 de 14 avaliações
Nota 8 - Boa. 1 de 14 avaliações
Nota 6 - Ok. 0 de 14 avaliações
Nota 4 - Insatisfatória. 0 de 14 avaliações
Nota 2 - Terrível. 1 de 14 avaliações

9,8/10

Limpeza

9,8/10

Check-in

10/10

Comunicação

10/10

Localização

10/10

Precisão do anúncio

Avaliações

Verificada

10/10 - Excelente

Sloane L.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Everything was great! We loved the unit and the location was so easy. The view is beautiful. We were happy to accept the help of the recommended driver for our transfers and outings and found him to be professional and communicative. We met other friendly guests as well while we spent time at the pool. The setting felt very safe and family-friendly. We loved the rooftop patio early in the mornings or in the evenings when everything was dry (we had a bit of rain a few times). We were disappointed that Fusion was closed during our stay, so there was not quite as much beach club food etc avaialble…Inti was delicious but more expensive, so we only ate there once and got a few drinks there. The unit was very clean in general but we gave 4 stars because there were little bugs that would come out almost immediately on the kitchen counter if we left food out even briefly. They were tiny and seemed harmless but annoying, like ants. Keeping the area clean kept them at bay, but we ended up storing food and beverages only in the high cupboards or in the fridge as a result.While the music next door is noticeable, it is festive and not problematic. It gets quiet by 10:30 or so and also is not so loud when you are inside the unit. I was so glad about all of the different patio spots for sitting - we are a family of readers and everyone always had a comfy place.We had a wonderful week!
Hospedou-se por 6 diárias em mar. de 2026
Resposta de VrboOwner em 22 de mar. de 2026
Thank you Sloane for this 5-star & in-depth review! As for the little insects that you mention, this is a common occurence in tropical destinations!They're callled 'pantry pests'; easily eliminated by keeping counters wiped & food stored. They're very similar to fruit flies; annoying to me in summer at my home in Canada! It has nothing to do with the cleaniness of our condos which are spotless & cleaned throughout a guest's stay. If the sliding doors are left open, it can also attract them. I'm so glad you mention our wonderful Jaime; the best airport driver & knowledgeable tour guide! I'll pass along your kind comments. It truly is a safe & welcoming complex with hands-on kind staff & in THE best location. Fusion is a great spot & rarely closed but I believe it was a few days due to them renewing their beach permit. And INTI is a nice option for upscale food & drinkls. As per INTI & music, I'm glad it had no impact on you. We are very transparent in our listing & arrival info.that they are next to our complex & do play music but rarely our guests have any issue with it. We pride ourselves on being very transparent with our guests on anything that might impact their stay, as most hosts don't do this. I agree that there is so much space, from inside the condo to the balcony & the private rooftop (my face place when I travel there!) So glad you had such a wonderful stay Sloane; we want to provide a magical & memorable stay for every guests! Sally & Staff
Verificada

10/10 - Excelente

Colin S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great location, great property

As close to perfection as you can get. Not one complaint. Perfect location, breathtaking views, unit was well equipped, clean and spacious, staff were friendly. I highly recommend staying here.
Hospedou-se por 11 diárias em jul. de 2025
Resposta de VrboOwner em 4 de ago. de 2025
Colin, wow thank you so much for this 5-star complimentary review! It means so much to our team, & gives a great insight for what guests can expect when booking this fab condo but also how they will be treated. It truly offers the best views on the beach & has all the bells & whistles. We would love to host you again! Sally & Staff
Verificada

10/10 - Excelente

jurgita r.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Beautiful Place

Beautiful place. Everything was more than expected. Good location, close to everything. Would me more than happy to return to this place
Hospedou-se por 4 diárias em mai. de 2024
Resposta de VrboOwner em 29 de mai. de 2024
Thank you Jurgita for your 5 star review! We so greatly appreciate it & that you mentioned how beautiful it is & it is truly so well-located. Mere steps to everything! We would absolutely be delighted to host you again! Sally & Staff
Verificada

10/10 - Excelente

Brent G.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Heart of Playa del Carmen

Condo was perfect for our party of 5. On the beach. Great food in restaurants on either side (Fusion is a fantastic for hanging out and great Mexican food). Roof top deck was a favorite of my wife and teenage daughters. 1/2 block to the middle of 5th Avenue. Would definitely stay again.
Hospedou-se por 4 diárias em nov.. de 2023
Resposta de VrboOwner em 24 de nov. de 2023
Thank you Brent for this 5 star review! It truly is appreciated. The location cannot be beat, 1/2 block to lively 5th Avenue & having the restaurants so close to enjoy is a real bonus! And the private rooftop is a real haven to relax, enjoy the views & the soft warm breeze with so much space. Definitely a favorite for all of our guests! We'd love to host you again; come back soon! Sally & Staff
Verificada

10/10 - Excelente

Jodi H.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Million Dollar View & 5 Star Location!

That view...the photos don’t do it justice. The apartment is very spacious and clean. The staff friendly and helpful. The pool temperature is perfect. No need to get used to it but not too warm either. We were impressed that there was always lots of available lounge chairs at the pool and the beach. The staff member at the beach will set up an umbrella for you and bring you a table. Luna Encantada has a restaurant on either side and they both will bring you their menus and serve you food and drinks right to your spot on the beach. The location is perfect for exploring 5th Avenue and its many fantastic restaurants. We got an amazing cappuccino at Ah Cacao (several locations) every morning! The gelato at Aldo’s (several locations) is excellent. We thoroughly enjoyed our week here. Only wish we could stay longer!
Hospedou-se por 8 diárias em fev. de 2020
Resposta de VrboOwner em 6 de set. de 2023
Dear Jodi, thank you so much for taking a moment to write this 5 star review! First we are so happy that you had such a wonderful vacation! We couldn't agree more that the pictures don't do it justice & the location cannot be beat for being directly on the beach & mere steps to everything. The owner has lovingly maintained & decorated it, and the views are some of the best in Playa del Carmen. And we are so happy that our fantastic beach attendants offered you the top level service that everyone has come to know. We endeavor to offer the 5 star treatment to all our guests, and will pass on your comments to all our staff! We look forward to hosting you again soon Jodi! All the best!
Verificada

8/10 - Boa

Kari M.

Very Nice Accomodations

This is our 2nd time staying in unit D3 at Luna Encantada with our 3 daughters. The location is fabulous, and the unit has everything you could need. Tonya was very helpful, and very easy to communicate with. We hired a private transfer service from the airport, who happily stopped at Walmart for us and waited while we shopped (for a minimal fee). When we arrived, there were 2 gentlemen that helped us unload the van, and get everything onto the small elevator to the unit. They were also frequently helpful with the gate, and often seen around the grounds. The unit was clean, nicely decorated, and the kitchen had all of the items we needed for our stay. Everyone was very helpful and friendly, including the cleaning lady that came every other day. We felt very safe during our stay, despite the news stories at the time. The unit sits right on the beach, and the view is absolutely incredible. Unfortunately, erosion has ravaged the beach here, so it is quite rocky . There is a public beach just a short walk to the south, and it satisfied our needs to play in the waves. There was an awful amount of sea grass this year. There were workers raking and piling non-stop for the first 3 or 4 days of our stay. From conversations with others, it sounds like it is just a bad year for it, and it's just chance if it comes each spring or not. Certainly no fault of the owner, just something to be aware of. Storms rolled through from the west one night, and the beach was clear for the rest of our stay. The pool is a bit on the small side. The kids didn't seem to mind though, and it forced us to interact with others at the condo instead of keeping to ourselves. We did not utilize the rooftop area as much as I'd have liked, but it was lovely. If only we'd have been able to stay longer, I'm sure we'd have found more time to be up there! The master bed was quite firm. I had some trouble sleeping, and was anxious to get home to my own bed. This is obviously a personal preference, my husband did not mind it too much. Lastly, we struggled with the TV in the 2nd bedroom the night of the storms. I had wished that I'd brought a few dvd's for the girls. Just be prepared for this if you have children and end up having some down time due to weather. Overall, this unit is incredible. Looking straight onto the beach and out to the beautiful water, you just can't beat it! We would definitely stay here again, and are already thinking ahead to next year.
Hospedou-se por 7 diárias em mar. de 2018
Resposta de VrboOwner em 6 de set. de 2023
Thanks for taking time to post a review! Like you, we hope we've seen the last of the seaweed! Please do come back to see us again in Luna Encantada D3!
Verificada

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Spectacular Condo/Location

It gets better and better every stay we have in this condo with it's jaw dropping views! Beautifully decorated, well stocked, comfortable and spacious with the best staff to make your stay amazing. Thanks to Tonya and staff for another stress free, 'we don't want to go home' kind of stay!
Hospedou-se por 8 diárias em fev. de 2020
Verificada

10/10 - Excelente

Sal

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

The Very Best Condo in Playa!

The description of 'floating over the ocean' couldn't be more accurate! The views from this condo are amazing; even from the living & kitchen area. The condo was immaculate, and was equipped with everything to make breakfast to dinner. Cool decor too. We really enjoyed Abdias the beach attendant who set up our loungers & umbrellas daily, and brought us food from the beach bar next door. This condo was close to everything. My mother in law has a bad knee so it was so handy to get to 5th Ave. which was less than 100 yards from the entrance. Edith was great to check on us to make sure we didn't need anything. We highly suggest you eat at Sabor a Mar, Carboncitos, Chez Celine, El Aborlito, & this little baguette/sandwich spot on 8th Street on way to ocean. Amazing sandwiches! Can't wait to come back to paradise!
Hospedou-se por 5 diárias em fev. de 2020
Verificada

10/10 - Excelente

Siria R.

Great location, Amazing view

The condo is located right in the heart of Quinta Avenida and about 3 blocks from the ferry. You can take the ferry to Cozumel, which we did on several occasions to snorkel. The condo is spacious, clean and the security guards are so helpful!! They provided information, arranged taxi pickups and even assisted with arranging a private massage for me and my husband in the condo. We’ve stayed at many condos before in different cities, and this time I really enjoyed that the complex is small and there’s not that many people. The only issue we encountered (to no fault of the owner) was the seaweed on that side of the beach - my children did not want to get in but they enjoyed the pool very much! I would stay here again - kitchen had everything we needed; plenty of beach towels; plenty of regular bath towels; washer & dryer worked great; and as a plus provided shampoo and body soap. Highly recommend it especially for families!
Hospedou-se por 10 diárias em jul. de 2018
Avaliação arquivada

10/10 - Excelente

Karen P.

Absolutely fantastic!!

Our new favorite vacation! Great location. Edith was so helpful. Edgar on the beach with chairs and umbrellas was a true treasure. Can't wait to return.
Hospedou-se por 7 diárias em jul. de 2017
Resposta de VrboOwner em 6 de set. de 2023
Thank you for your review! We hope to host you again soon. So happy you enjoyed our little spot of heaven on earth.
Avaliação arquivada

10/10 - Excelente

Sally

Fantastic Condo - Best Vacation Ever!

Went on a trip with some girlfriends who'd never been to Playa del Carmen before and stayed in D3. Everyone was gobsmacked over the condo & despite a negative previous review that we read, we were pleasantly relieved to find the condo in great shape. There is a new manager, Edith, who dropped by regularly to check on us. She mentioned they do regular upkeep & overall they kept out of our way while addressing regular maintenance. We had no issues with bugs, and all screens/furniture/outlets etc. & we found everything to be in good working order. The views from almost everywhere in the condo especially from the rooftop, just can't be beat! We spent a lot of time on the balcony watching the boats, parasailers. We enjoyed naps on the rooftop hammock as it offers lots of privacy and space for a group to stretch out. We really enjoyed walking out the entrance and being so close to all the action! Many of us got up early to walk the beach and see the sunrise. We walked up the few blocks to Walmart a few times to pick up beer and snacks. There's a 7/11 type of convenience store on our block called OXXO which was great to grab some beer, ice. The condo is beautifully decorated with marble throughout, and the kitchen is fully stocked with utensils etc. There are 2 spacious bedrooms and the a/c and fans kept us quite comfortable. The WiFi is complimentary and worked well which we really needed as a few of us had to work a few days while on vacation. We used the washer/dryer once just before we left so went home with clean clothes :) The beach is raked daily and the loungers/umbrellas are set up in the morning for your private use. Great beach service too. The pool was regularly maintained and we had house-keeping and fresh bottled water delivered to us regularly. We used the washer/dryer once just before we left so went home with clean clothes. The security guard Leonel was very helpful with groceries and helping with our suitcases etc. Tonya was indispensable in making our reservation and ensured we had all the codes before we left, along with a restaurant & activity guide. It was a worry free trip and we can't wait to go back & we would stay in D3 in a heartbeat. We are already planning our next trip back. You don't need to rent a car. Take the local collectivos to Akumal and Tulum - really cheap (40 pesos). Recommend a trip to Chichen Itza & Valloladid. Get a beach massage 2 doors down. Transportation was great -right to the condo!
Avaliação arquivada

2/10 - Terrível

Thomas R.

WOW

Personally have never written a review on anything before, so here it goes, this need to be said, first thing out of the box, all information received per door codes, gate codes, garage codes, phone numbers of contacts, were outdated, tried to reach individuals like a manager, they no longer worked there, 1st day, all screens from patio doors were in operable, could only reach patio thru one door, since it blew off with the wind, others were broken and stuck, safe in 2nd bedroom not working, also shower drain in 2nd bedroom not working, and there were these tiny bugs all over the kitchen counter, that we never got rid of, we were provided with bug spray, but felt we were not there for bug extermination, voice mail on our phones not able to access per instructions, since left phone number with relatives to reach us, per emergency, or to stay connected, never did receive pin number up to last day, most of these troubles were addressed the 2nd day, safe fixed, drain fixed some what, 3rd day washing machine quit, was first advsed would be fixed the following day, found out per house cleaner, only works on certain settings, warm water, medium load, on regular wash cycle, all other will not work, so take note, ....bugs never left, most of electrical outlets snap and pop when using, hot tub in pool area never worked, pool was down the last 2 days we were there, all outside furniture is in horrible condtion, there are othere items that I can add, but you get the idea, ...the location is BEAUTIFUL, the food was Great, ...the hired help at this location, is doing there best with limited funds, obviously,.. the highlight of the whole trip pertaining to the condo, is the Concierge working there, her name is Aggie Wasowska, she took ownership on every issue I addressed with her, ...there was also a bad accident there, a woman fell down the steps, ...there are no handrails, all floors at tile, and it had rained the day before, when advising Aggie of accident she immediately meet with the folks in F3 where they were staying, she is a bright star on that staff, this list can go on , and on,...but you get the point, believe me, this is coming from someone that is dreadfully optimistic.
Resposta de VrboOwner em 6 de set. de 2023
First, I want to sincerely apologize to Thomas R for the shortcomings he experienced during is stay at the penthouse. He contacted me during his stay to let me know there were some minor issues and that they were all being addressed by onsite staff. I contacted the owner who made plans immediately to travel from Minnesota to Playa to make sure that all issues were remedied and they have been. The owner is responsive and has gone above and beyond to ensure that future guests will not encounter any of these same annoyances. The guests who are in the condo at this time have reported that all is well, the view is spectacular and the condo is perfect.
Avaliação arquivada

10/10 - Excelente

Barbara L.

Loved our stay in Playa!

My husband, daughter and I enjoyed such a relaxing week in this spacious, beachfront condo. The layout was perfect with two very large bedrooms and a full living room, dining room and kitchen with floor to ceiling windows overlooking the beach. The unit was impeccably clean, and the cleaning service provided every 2 days was top notch. The rooftop patio was one of our favorite places to hang out at the end of each day, and such a treat to have our own private rooftop overlooking the beach. The beach out front was great, with lounge chairs ready and waiting each day. The pool was a tad bit on the small size, and when being used by multiple families with small children, it got a bit too noisy and way too crowded for our liking. The location right off 5th Ave was perfect! Shopping and restaurants galore, with so much to see and do, with a different food choice for each night. We did not rent a car, and didn't need one, with taxis at the ready at the top of the block to take you wherever you need. We were so sad to leave that we came home and rebooked for another week this summer. I was so pleasantly surprised by this condo and our wonderful week in Playa del Carmen!
Verificada

10/10 - Excelente

Julia O.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Hospedou-se por 3 diárias em dez. de 2024
Resposta de VrboOwner em 6 de jan. de 2025
Thank you Julia for the 5 star review! We loved hosting you & hope you will return! All the best! Sally & Staff

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Anfitrião: Tonya Sarina

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