Casa inteira

Oceanfront, Pets OK, Great Location, Free Golf, Pickleball, Large Pool

Galeria de fotos de Oceanfront, Pets OK, Great Location, Free Golf, Pickleball, Large Pool

Fachada
Terraço/pátio
Fachada
Piscina
Piscina

Avaliações

9,0 de 10
Maravilhosa
6 quartos5 banheirosAcomoda 14 pessoas

Comodidades populares

  • Na praia
  • Piscina particular
  • Banheira de hidromassagem no local
  • Estacionamento em garagem disponível
  • Aceita animais de estimação
  • Cozinha

Quartos e camas

6 quartos (acomoda 14 pessoas)

Quarto 1

1 cama King

Quarto 2

1 cama King

Quarto 3

1 cama King

Quarto 4

1 cama King

Quarto 5

1 cama King e 1 sofá-cama casal

Quarto 6

1 beliche solteiro

5 banheiros

Banheiro 1

Vaso sanitário · Apenas chuveiro

Banheiro 2

Vaso sanitário · Apenas chuveiro

Banheiro 3

Vaso sanitário · Apenas chuveiro

Banheiro 4

Banheira · Vaso sanitário · Apenas chuveiro

Banheiro 5

Vaso sanitário · Apenas chuveiro

Espaços

Deque ou pátio
Cozinha
Sacada
Espaço para refeições

Sobre esta propriedade

Oceanfront, Pets OK, Great Location, Free Golf, Pickleball, Large Pool

20 Horvath, Hilton Head Island is a renovated oceanfront retreat, nestled in the desirable Burkes Beach Area, offers breathtaking views from every floor. With 6 bedrooms and 5 bathrooms, including five king bedrooms and a custom-built bunk area for the kids, it's perfect for families. The open-concept kitchen adds to the seamless flow of the home, making it ideal for entertaining and creating lasting memories. Plus, every reservation includes up to $1000 in FREE activities for an unforgettable experience. Book now for the ultimate vacation getaway!

FREE activities included with our signature Southern Hospitality Pass! Your pass includes one free round of golf daily at partner courses like the Heritage Collection and the Brown Group. Note: This is per day, not per person. You also receive one free round of miniature golf each day at Adventure Cove and one complimentary bike from Island Cruisers to start your stay.

PICKLEBALL: Vacation Homes of Hilton Head has a premiere partnership with Dill Dinkers, Hilton Head's Newest Indoor Pickleball Facility! All guests will receive membership level benefits for the duration of their reservation!

First Floor: Kitchen, Living Room, Dining Room, Access to Pool.
- Bedroom 1: First Floor, King Bed, TV, Shared Bathroom (Walk-in Shower)

Second Floor: Laundry Room
- Bedroom 2: Second Floor, King Bed, TV, Ensuite Bathroom (Walk-in Shower)
- Bedroom 3: Second Floor, Primary, King Bed, TV, Ensuite Bathroom (Walk-in Shower and Tub), Balcony (Private)

Third Floor:
- Bedroom 4: Third Floor, King Bed, TV, Ensuite Bathroom (Walk-in Shower)
- Bedroom 5: Third Floor, Twin Bunk
- Bedroom 6: Third Floor, King Bed, Sleeper Sofa, TV, Ensuite Bathroom (Walk-in Shower), Balcony (Private)

Ground Level: Garage, Lower Deck, Pool, Grill (Propane Included) Garage, Lower Deck, Pool, Grill (Propane Included), Foosball Table, Ping Pong Table, Arcade Game, & Jumbo Connect 4.

Parking: 4 Cars (Garage 2, Driveway 2)

Elevator: 41 inches x 30 inches; 25 inch Doorway (Our properties and elevators are not ADA compliant.)

DOG FRIENDLY: Pet fees are not included in your VRBO total and will be added by Vacation Homes of Hilton Head after your online reservation has been made. Our company has a two (2) dog maximum and a weight restriction of 50 pounds maximum. No cats or other animals allowed. Inquire with our reservations staff about a 3rd pet for an additional fee.
$300/per dog (1-9 nights)
$500/ per dog (10-29 nights)
$700/ per dog (30-89 nights)
$800/ per dog (90+ nights)

*Pool/ Spa: The pool can be heated up to 88 degrees for an additional $600/week and $300/week for the spa, however it is not available from Memorial Day- Labor Day. Last minute requests are not guaranteed and subject to a fee. We cannot guarantee pool heat maintains when the air temperature is below 60℉. This fee is not included in VRBO total and will be added once your reservation has been made.

INCLUDED WITH RESERVATION:
- Linens, bedding and bath towels
- Starter amenities (1-3 day's worth) including: bar soap, shampoo, conditioner, lotion, dish detergent, dish soap, kitchen trash bags, laundry detergent, one roll of paper towels, toilet paper, 2 rolls per bathroom.
- Free Activities: Golf, Mini Golf, Bicycle Rental (1 round of golf per day, 1 round of mini golf per day, 1 bicycle per reservation)

NOT INCLUDED WITH RESERVATION:
- Beach Towels
- Beach Chairs, Pool Toys, Beach Wagons
- Children's Items (Cribs, Highchairs, etc.)
* These items can be rented for an additional charge. We can provide recommendations, as needed, or you can use any company of your choosing.

PAYMENT SCHEDULE: To secure a reservation, we require a 50% deposit upfront and the balance payment due thirty days prior to arrival via Visa, Master, Discover, American Card. ID Verification is required.

TOWN OF HILTON HEAD ISLAND STR PERMIT #074930

Adicione as datas e descubra os preços

Propriedades semelhantes

Regras da propriedade

Check-in após 17h
Idade mínima para alugar: 25 anos
Check-out até 10h
default

Crianças

Aceita hóspedes de 0 a 17 anos
default

Eventos

Não permite a realização de eventos
default

Animais de estimação

Aceita animais de estimação
default

Política para fumantes

Não é permitido fumar

Informações importantes

O que você precisa saber

Propriedade nº 2483523vb
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e trava de segurança.

Informações a área

Hilton Head

Na praia em Hilton Head, esta casa de temporada fica no bairro Ilha do Meio. Harbour Town Lighthouse é um dos principais pontos de interesse desta região. Além disso, você pode se divertir em atrações populares como Shelter Cove Harbour e Palmetto Dunes Club. Para quem viaja com crianças, Adventure Cove e Arts Center of Coastal Carolina são ótimas opções de passeios. Divirta-se com atividades aquáticas nas proximidades, como passeios de jet ski e passeios de caiaque ou aventure-se com passeios a cavalo e passeios ecológicos.
Mapa
Hilton Head Island, SC

Nos arredores

  • Folly Field Beach - 1 min de caminhada - 0.1 km
  • Bradley Beach - 6 min de caminhada - 0.5 km
  • Driessen Beach Park - 6 min de caminhada - 0.5 km
  • Adventure Cove - 15 min de caminhada - 1.3 km
  • Folly Field Beach Park - 2 min de carro - 1.4 km

Opções nos arredores

  • Aeroporto de Hilton Head Island (HHH) - 16 min de carro

Restaurantes

  • ‪Circle K - ‬4 min de carro
  • ‪McDonald's - ‬4 min de carro
  • ‪Lincoln & South Brewing Company - ‬4 min de carro
  • ‪Nala’s Beach Bar & Grill - ‬19 min de caminhada
  • ‪Fiesta Fresh Mexican Grill - ‬5 min de carro

Perguntas frequentes

Oceanfront, Pets OK, Great Location, Free Golf, Pickleball, Large Pool tem piscina?

Sim, esta propriedade tem uma piscina. O tipo de piscina disponível é piscina aquecida.

Quanto custa ficar em Oceanfront, Pets OK, Great Location, Free Golf, Pickleball, Large Pool?

A partir de 18 de mai. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Oceanfront, Pets OK, Great Location, Free Golf, Pickleball, Large Pool em 8 de ago. de 2026 começam a partir de R$ 6.780, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.

Oceanfront, Pets OK, Great Location, Free Golf, Pickleball, Large Pool é ideal para quem viaja com animais de estimação?

Sim, animais de estimação são permitidos na propriedade.

Quanto custa o estacionamento em Oceanfront, Pets OK, Great Location, Free Golf, Pickleball, Large Pool?

Estacionamento no local disponível na propriedade.

Qual é o horário de check-in em Oceanfront, Pets OK, Great Location, Free Golf, Pickleball, Large Pool?

Horário de início do check-in: 17h.

Qual é o horário de check-out em Oceanfront, Pets OK, Great Location, Free Golf, Pickleball, Large Pool?

Horário de check-out: 10h.

Onde fica Oceanfront, Pets OK, Great Location, Free Golf, Pickleball, Large Pool?

Em Hilton Head, esta casa de temporada ideal para famílias fica na praia, a 10 minutos a pé de Folly Field Beach e Burkes Beach. Adventure Cove e Singleton Beach também ficam a 2 km.

Avaliações

9,0

Maravilhosa

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 15 de 24 avaliações
Nota 8 - Boa. 7 de 24 avaliações
Nota 6 - Ok. 0 de 24 avaliações
Nota 4 - Insatisfatória. 1 de 24 avaliações
Nota 2 - Terrível. 1 de 24 avaliações

8,6/10

Limpeza

9,8/10

Check-in

9,0/10

Comunicação

9,0/10

Localização

8,4/10

Precisão do anúncio

Avaliações

Verificada

10/10 - Excelente

Joel S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great having direct access to the beach with little kids
Hospedou-se por 5 diárias em mai. de 2026
Resposta de VrboOwner em 13 de mai. de 2026
Thank you for your kind review! We’re so glad you and your family enjoyed the direct beach access — it truly makes beach days with little ones so much easier and more enjoyable. We hope to welcome you back again soon for another family getaway!
Verificada

10/10 - Excelente

Renee B.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
The house was exceptional and my family loved having their own room and bathroom. The ocean view was phenomenal! The family wanted a place where we could unwind a relax and this home allowed us to do just that. The shops and restaurants were close by so we could enjoy the area without feeling like we were in the middle of the busyness. We definitely plan in returning next year.
Hospedou-se por 5 diárias em mar. de 2026
Resposta de VrboOwner em 13 de abr. de 2026
Hi Renee, thank you for the kind words. We are so glad to hear you had a great time at while stying with us. See you next year!
Verificada

10/10 - Excelente

Terri G.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
The house was beautiful! The views - especially sunrise - were exceptional. Plenty of kitchenware and dishes/utensils for our party of 12. We only had an issue with highly limited parking (we had 3 vehicles) but mgmt worked with us to find another close property where we could park one of our trucks - that worked great! Overall, we were highly satisfied with this property.
Hospedou-se por 7 diárias em out. de 2025
Verificada

8/10 - Boa

pam p.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great View & Spacious Rooms

Enjoyed the ocean view, especially the sunrise. The rooms are spacious and the beds are very comfortable.
Hospedou-se por 4 diárias em dez. de 2024
Resposta de VrboOwner em 11 de fev. de 2025
Hello Pam, thank you for your review of your stay with us! We're glad you enjoyed the stunning ocean views and enjoy your time with us. We appreciate your feedback and hope to welcome you back to Vacation Homes of Hilton Head soon!
Verificada

8/10 - Boa

Judy W.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Beautiful oceanfront home equipped with everything you need for a fun week. Large bedrooms and bathrooms. Very close to your neighbors and parking was an issue.
Hospedou-se por 7 diárias em jul. de 2025
Verificada

8/10 - Boa

Tony T.

Pontos positivos: Check-in, comunicação e localização

Great Location

Great location, easy beach access, and is close to a park for cycling, tennis, or pickleball.
Hospedou-se por 6 diárias em out. de 2023
Resposta de VrboOwner em 25 de out. de 2023
Hello Tony, we are so grateful for your kind words and appreciate you taking the time to leave us some feedback from your stay at 20 Horvath's Peninsula. We hope to welcome you back to Hilton Head again soon!
Verificada

10/10 - Excelente

Michele F.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great get away

Our family had a great time at this house. The views are amazing and you are just steps from the ocean.
Hospedou-se por 7 diárias em set. de 2023
Resposta de VrboOwner em 7 de out. de 2023
Hello Michele, we are so grateful for your kind words and appreciate you taking the time to leave us some feedback from your stay at 20 Horvath's Peninsula. We hope to welcome you back to Hilton Head again soon!
Verificada

4/10 - Insatisfatório

Dan P.

Pontos positivos: Limpeza
Pontos negativos: Comunicação e precisão do anúncio
The location is very nice. The beach is nice. The house is in fair shape. The air conditioning didn’t work on the 2nd floor upon arrival which appears to be a repeat issue from other reviews. The pool heat did not work upon arrival despite specifically reaching out to the property manager to confirm it was active prior to arrival. The construction happening at several homes around the property was very loud 6 days a week from morning into the evening making it nearly impossible to enjoy the pool/spa/deck or any exterior areas of the home. Some window and door issues regarding security at the property. I reached out to the property manager multiple times to report the issues. The process to get anyone to the site was tedious but they did eventually repair the air conditioning and the pool heat. No refund was offered other than an 150 gift card for all of the issues. I would suggest not signing the lease agreement with Vacation Homes of Hilton head. Overall it’s a decent location but absolutely not worth the price per night with all of the issues surrounding the property.
Hospedou-se por 8 diárias em mar. de 2026
Resposta de VrboOwner em 22 de abr. de 2026
Thank you for your feedback. We’re glad you enjoyed the location and beach access. We sincerely apologize for the initial A/C and pool heat concerns; the AC was resolved the same evening upon arrival and the pool/spa heat as quickly as possible once reported. To help offset the inconvenience at the start of your stay, we also provided a $150 gift card. While we always aim to ensure a seamless experience, construction on neighboring properties is outside of our control. We appreciate you bringing these items to our attention and hope to have the opportunity to provide you with a smoother stay in the future.
Verificada

10/10 - Excelente

Jerry H.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Ideal location

Just an excellent experience all around. Beautiful, well-appointed home in the perfect location.
Hospedou-se por 4 diárias em mar. de 2023
Resposta de VrboOwner em 13 de abr. de 2023
Hello Jerry, we are so grateful for your kind words and appreciate you taking the time to leave us some feedback from your stay at 20 Horvath's Peninsula. We hope to welcome you back to Hilton Head again soon!
Verificada

8/10 - Boa

William L.

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio

Oceanfront Home

Great location and beach access. Comfortable home and responsive manager
Hospedou-se por 8 diárias em ago. de 2023
Resposta de VrboOwner em 5 de set. de 2023
Hi William, many thanks for the 5- star review. We hope to host you again soon. Don’t forget that as a repeat renter you have 5% on your next stay with us!
Verificada

8/10 - Boa

Mark L.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great beach views

Overall was an excellent vacation. Property manager was easy to deal with and addressed any issues in a timely manner. Would definitely recommend this house as well as Vacation Homes of Hilton Head.
Hospedou-se por 7 diárias em abr. de 2023
Resposta de VrboOwner em 17 de mai. de 2023
Hello Mark, Thank you for staying with Vacation Homes of Hilton Head and sharing your experience. We are glad that you enjoyed spending time around the house. It was a pleasure hosting you and we look forward to accommodating you in the future!
De um site parceiro

10/10 - Excelente

teresa g.

A beautiful home

We enjoyed our stay. We had a couple of issues but they responded quickly and things were fixed. I would definitely rent again if coming to Hilton Head.
De um site parceiro

10/10 - Excelente

Dixie H.

Beautiful View

Amazing house on the beach. A great place for a family reunion to be together and have fun in the sun and fellowship together. We hope to make this an annual event. Family is very important.
De um site parceiro

10/10 - Excelente

Steve P.

Great house steps from the beach

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our family had a dream vacation! We loved being able to take a few steps and be on the beach, and then roll back for a quick swim in the pool. The house is amazing and the service level is fantastic. We highly recommend
Resposta de VrboOwner em 21 de out. de 2022
Hi Stephen, thank you for taking the time to share your positive feedback with us from your recent stay at 20 Horvath's Peninsula. Your suggestions and comments are valued and appreciated. We are so glad that we were able to make your dream vacation come true! We hope to welcome you back to one of our Vacation Homes of Hilton Head properties again in the near future!
De um site parceiro

10/10 - Excelente

matt r.

Perfect Beach House

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Andi Amin was extremely helpful and definitely gave us amazing service. The home is immaculate and looks even better in person. The elevator was very helpful unpacking and packing to leave. The heated pool and hot tub were definitely a huge plus since it was still a little cold when we went.
De um site parceiro

10/10 - Excelente

A guest from Jonesborough, TN

Fantasy Island

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: A wonderful week of family and beach activities. Without a doubt the best place to stay on HHI. It was amazing! From the bunk bed room to the swing room to the elevator. We loved the private pool and the breathtaking ocean views. We can’t wait to plan another trip to Fantasy Island.
Resposta de VrboOwner em 27 de jul. de 2022
Thank you so much for the five star review, Jim! We are thrilled that you feel the same way about this home as we do-we look forward to hosting your stay on your next trip here!
Verificada

10/10 - Excelente

anna m.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Perfect location with amazing views everywhere you look.

This house is conveniently located on the island. The house layout is perfect for large groups or families. The outside comes in with windows facing the ocean and large patios off of the two primary bedrooms and living room. The kitchen was well appointed, and everything felt fresh and new. The beds were comfortable and there was plenty of extra bedding for chillier nights. We had an issue with the washing machine and the property manager was very responsive and resolved the issue as soon as possible. We will definitely be back!
Hospedou-se por 5 diárias em abr. de 2022
Resposta de VrboOwner em 26 de jul. de 2022
Thank you, Anna! We are so happy you enjoyed this beautiful home. We look forward to the next time you visit!
De um site parceiro

10/10 - Excelente

Richard S.

Amazing house and location!!

This house was perfect for our vacation with 2 large families with 2 extra bedrooms to spare. It was clean, beautifully decorated, and so spacious. Everyone had their own bedroom and huge bathroom so we could spread out but come together in the big kitchen and great room to spend time together. The ocean views are amazing from 3 floors and the direct access to the quiet beach was wonderful. We loved relaxing on the deck, swimming in the heated pool, and biking on the beach and nearby trails. Management was extremely responsive and accommodating. They really made it very easy to check-in/ checkout and help with any questions . There were 2 beach bars just a short walk up the sand and so many other restaurants, shops, and mini golf courses nearby. We can't wait to stay here next year!!
Verificada

10/10 - Excelente

Jennifer G.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Amazing location and view - perfect for multi-family with older children!

This home right on the beach was picture perfect. Everyone gasped the first time they saw the view from the livingroom area. The large bedrooms and bathrooms had plenty of space and closets. There were lots of places in and outside to relax with family members and catch up. The kitchen had everything we needed to make big family dinners. The winding staircase was lovely, but probably not best if you have toddlers or younger kids. But, multi-levels were perfect for adults and pre-teeens to spread out and get privacy when needed. We were so happy to book this gorgeous home off season - we will be back!
Hospedou-se por 5 diárias em nov. de 2023
Resposta de VrboOwner em 12 de dez. de 2023
Wow! Thank you so much Jennifer for the awesome review! We agree that 20 Horvath's Peninsula is a beautiful place to spend your time on Hilton Head. We are happy to read that you loved the amenities and everything Hilton Head has to offer. Hope to see you again next year.
Verificada

8/10 - Boa

Melissa D.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great Location

Really nice house. It was clean and location was great! Property manager was very responsive and when there were issues, they acted quickly and tried their best to make things right. Only call out is the house really isnt set up for people with limited mobility, even with the elevator. No way to get to the pool without navigating several stairs. A handrail on the pool and grab bars in one bathroom would have made a big difference. Overall a great stay. Just wouldn't recommend for families with elderly parents or small children (lots of stairs).
Hospedou-se por 6 diárias em ago. de 2023
Resposta de VrboOwner em 26 de ago. de 2023
Hi Melissa, many thanks for the 5- star review. We are so pleased that you enjoyed 20 Horvath's Peninsula. We hope to host you again soon. Don’t forget that as a repeat renter you have 5% on your next stay with us!
De um site parceiro

10/10 - Excelente

Carl S.

Beautiful Oceanfront Home

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family and I enjoyed our week at this home! It was clean, everyone enjoyed the king beds and private baths! We loved the large balcony and of course cooling off in the pool after a day at the beach! The only complaint (and it’s because we like to cook sometimes on vacation) the kitchen pots,pans, cutting board need to be replaced! There were no cookie sheets and no mixer. Other than that everything was perfect!
Resposta de VrboOwner em 27 de jul. de 2022
Hi, Carl, we really appreciate you sharing your experience. We are thrilled that you enjoyed your stay in this beautiful home. We have passed on your comments to the property manager to address-thank you so much! We look forward to the opportunity to host you again!
Verificada

8/10 - Boa

Peggy M.

Pontos positivos: Limpeza, check-in, comunicação e precisão do anúncio

Review

We enjoyed the stay very much. The only two things that I was a little surprised with was the extra expense to heat the pool. I missed this detail in the agreement, so my error. But have not been charged extra before in other rentals. The only other issue was the temperature control. It was usually 72-74 degrees in the house. At times up to 76. We could not set the thermostat below 70 so it was hard to keep the unit cool
Hospedou-se por 7 diárias em ago. de 2024
Resposta de VrboOwner em 24 de set. de 2024
Hello Margaret, thank you for posting your feedback from your stay at 20 Horvath's Peninsula. Yes, we do charge extra for pool heat which is explained in the online listed in and in the rental agreement. It was extremely hot the week that you spend on Hilton Head Island but I am happy to report that the home owner is looking to upgrade his HVAC systems this fall! Thank you again for being our guest, and we look forward to your next visit with Vacation Homes of Hilton Head.
Verificada

2/10 - Terrível

Brian C.

Pontos positivos: Check-in
Pontos negativos: Limpeza, comunicação, localização e precisão do anúncio

Paid to much for a Terrible rental home

This Hilton Head Rental was terrible. The 1st and 3rd floor AC could not cool the area. The first floor was 78 F for the entire week even after the recognition came to service. No one could sleep on the first floor. Too hot. The rental Company knew the AC was not adequate as they had multiple portable fans on the first floor. As well as in the AC room where a large fan was placed to remove heat. The air filter looked like it had not been changed in months. I suffer from allergies and replaced the filter at my cost. The back door to the first floor patio would not lock. Place a pole in the slide to loc. The refrigerator water filter had expired. Filtered water tasted poorly. The elevator stopped working. Control box fell off the door jam on the second floor. It was “taped” to the wall and fell off do to the heat in the elevator shaft. The garage was not usable. It had insulation falling from the vent in the ceiling and all over the floor. (Why is there loose insulation in the vents?) the coffee machine was calling for service. (I descaled unit) The neighborhood had boarded up homes and run down. Never to return. Very disappointed and will be looking for a refund.
Hospedou-se por 7 diárias em jul. de 2024
Resposta de VrboOwner em 3 de set. de 2024
Dear Brian, thank you for taking the time to share your concerns. We are extremely sorry for the inconveniences you experienced during your stay.. We had the HVAC company out twice to the property but unfortunately it was over 100 degrees outside during the time of your stay and the systems were doing the best they could to keep up. Please note that this property has quarterly HVAC services scheduled and has been serviced just before your visit. We are so sorry that you had to change the filters yourself. The water filter was replaced in early July by our own maintenance tech. The front sliding doors have an issue with the locking mechanism, so we have the poles there for safety purposes. . We would have been happy to take care of this had we known it was an issue. We are always seeking ways to improve our guest experience, and your comments have been noted. We understand your frustrations and are grateful for your patience. While we know that this stay did not meet all of your expectations, we are hopeful for another opportunity to welcome you back in the future.
Verificada

10/10 - Excelente

Jeremy I.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Hospedou-se por 7 diárias em jun. de 2025

Sobre o anfitrião

Anfitrião: Vacation Homes of Hilton Head

Imagem do perfil do anfitrião

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