Spacious condo enjoy Pool, Hot Tub access to Beach with Private Beach Locker !

Thank you for your review, but for future guest it's important to put things referenced in proper context. This review does not reflect the condition of the villa as experienced by hundreds of prior guests. When you called the office about seeing a bug and the dishwasher not working I went out to address. When I arrived no one was in I called and got permission to enter. I immediately noticed that the downstairs dehumidifier had been turned off. The dehumidifier is specifically placed in the downstairs foyer to control the humidity and temp levels from people coming in and out of the front door and the back slider used to go to the pool, it must be kept ON and running. We sprayed for the palmetto bug you mentioned. Unfortunately their commonly present in the South and often find their way in when doors are left open. This is especially hard to control when theirs a bunch of people especially kids coming in and out of the condo going to the pool through the large sliding glass doors. Upon inspection the dishwasher, which is new, was found to be working properly. We've never had an issue in the past, and haven't had any since. I am surprised by your comment about the mattresses as they are brand new. The villa itself has just been renovated with new kitchen, bathrooms, furniture, rugs and flooring, so we are baffled by this review. The tiny amount of mildew you saw on the AC vent in the master bath was caused by condensation and we wiped down. The bathroom is down stairs which is why we keep the dehumidifier on and hope that guests run the exhaust fan when showering. I hope this clarifies things for future renters.