On The Beach, Pet friendly, Salt heated pool and 2 King Beds

Thanks for the awesome review, Dee. I hope your grandchildren had an amazing time at the beach. Welcome back anytime 😊 With gratitude, Garrett

As a host I'm extremely disappointed with VRBO and the way this platform operates. VRBO failed to informed me that the property received a booking (Chris Sowers made a reservation less than 24 hours prior his arrival) and not a single email, not one message, I received absolutely NOTHING from VRBO indicating that this group was arriving in the next 15 hours. We felt extremely disappointed and uncomfortable because here we are on a Sunday afternoon dealing with over 12 angry strangers at my property demanding to come in, threatening me over the phone with legal action, if I don't let them check in. I kindly explained to him and his wife that the property wasn't available, refunded their money instantly and contacted VRBO to resolve. My cleaners went out of their way to find them another house to rent that day and VRBO gave them a free night in a hotel. While it is out of my power to give Chris a home that is not available, me and my crew did do everything in our power to help them find a place to stay and get them a full refund although there was no gratitude on their part and all we got in return was threatenings of legal recourse. No host should have to deal with issues stemming from a broken platform that books, takes money and then fails to notify the host of the booking. Furthermore, while VRBO acknowledged that they made a mistake, they gave no indication if they resolved the issue on their platform. I also don't understand how this

David was an amazing guest. He took great care of the property and his stay was seamless. Welcome back anytime! Best wishes to you, David!!