Poolview Fun Starts Here—Bring 8 ppl | C5

You're very welcome! I'm glad you had a great time!

Thank you for the great review! We're happy to hear you enjoyed the location and found the condo convenient and comfortable. Having golf carts right outside really does make exploring the island a breeze! We hope to see you again soon!

Thank you for your kind words! We’re so glad you enjoyed the condo, the updates, and the pool. It’s great to hear the location near the airport was convenient too. We’d love to welcome you back again soon!

Hi Travis! Glad you had a good experience and enjoyed your stay!

Thank you for the great review! We're happy to hear you enjoyed your stay and found the condo clean and well-maintained. We appreciate the note about the microwave door and will make sure it gets addressed. We're also glad Bobby was able to help with the golf cart rental—he’s a great part of our team! We’d love to welcome you back for another visit soon.

Thanks for the great feedback! We hope to see you again soon!

Thank you so much for the kind words! We're thrilled to hear you found the place amazing and convenient. We sincerely apologize for the inconvenience with the TV and coffee pot and appreciate your understanding while our team attempted to resolve it. Your feedback is invaluable, and we’ll make sure those issues are fully addressed. We hope to welcome you back for an even better experience next time!

Thank you for your feedback! We're delighted to hear that you found our place comfortable for your family. We hope to welcome you all back to Island Club Houses for another enjoyable stay soon!

Thank you for your kind feedback! We're glad to hear that you enjoyed working with our rental team and found the unit clean and organized. We look forward to welcoming you back again soon!

Thank you for your fantastic review! We're delighted to hear that you enjoyed your trip and found the condo, grounds, and pool to your satisfaction. We're glad the location suited your needs perfectly. We look forward to hosting you again soon!

Thanks for the great review and we hope to see you back with us again soon!

Thank you so much for your heartwarming review! We are thrilled to hear that you had another amazing week with us and that your family trip was filled with wonderful memories. We are honored that you choose to stay with us every year and that we can play a part in creating these special moments for your family. Your continued satisfaction is our top priority, and we truly appreciate your kind words and loyalty. If there is anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you and your family back next year!

Hi Jessica, thanks for visiting our little island of Put-in-Bay on your recent getaway. You were definitely a 5-star guest and we are glad that we provided a 5-star experience! We hope to host another vacation for your group in the future.

Thanks for the great feedback and we actually will have all new linens by the 2024 season! We hope to see you back so you can give us feedback on how they are!

Thank you for your feedback! We're delighted to hear that you enjoyed your 'get ready for school' weekend in Condo #5 and found it suitable for your group. We appreciate your note about the second bedroom and will take it into consideration. It's great to know that you enjoyed the pool and the convenience of renting a cart at the main office. We hope to welcome you back soon!

Thank you for your wonderful review! We're thrilled to hear that you had a great time and found renting a golf cart essential for your stay. We're especially glad to hear that Camille was so helpful with restaurant ideas and assistance with the golf cart. It's also great to know that our maintenance team was quick to address your door issue. We look forward to welcoming you back if your travels bring you back to Put-in-Bay!

Thank you for your detailed feedback! We're delighted to hear that you and your family enjoyed your 2-night stay at the condos. It's great to know that you found the on-site golf cart rental convenient and appreciated the cleanliness of the condo, as well as the nice common areas like the grill and pool. We're sorry to hear that the mattresses weren't to your comfort, but we appreciate your understanding that preferences can vary. We're pleased that you found the condo to be a spacious and great value alternative to a hotel room. It's wonderful to hear that our friendly staff made a positive impression and were helpful in guiding you to all the good places on the island. We look forward to welcoming you back for another enjoyable stay!

Thank you for taking the time to share your experience of your recent stay at our property. We're glad to hear that you found the property great and that the check-in and check-out process went smoothly. We appreciate your understanding regarding the comfort of the beds. While we aim to provide a comfortable environment, we understand that individual preferences may vary. We're sorry to hear about the inconvenience caused by the neighboring unit's situation. We value your understanding in dealing with the situation and appreciate your positive attitude. It's wonderful to know that despite the minor challenges, you had a good overall experience and would consider staying with us again. We're committed to continually improving our accommodations and services to ensure an even better stay next time. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

Thank you for taking the time to share your detailed feedback. We’re glad to hear you found the condo clean, the furniture comfortable, and everything in good working condition overall. We understand your concerns regarding the appearance of the entrance to the property and the common stairwell areas. While some of the surrounding areas are outside of our direct control, we certainly understand how important first impressions are and will share your concerns with the appropriate parties. Regarding the dishwasher, microwave door, and balcony cleanliness, we sincerely wish you would have contacted our office during your stay. Our maintenance and housekeeping teams are available to address concerns like these, and we would have been more than happy to send someone over to take care of them. We always encourage our guests to reach out if something isn't right, as we would much rather have the opportunity to resolve an issue while you're here than learn about it after your departure. We also appreciate your suggestions regarding additional rugs and decorative touches to make the condo feel more welcoming. We will gladly pass those recommendations along to the homeowner. Thank you again for choosing to stay with us and for recognizing the cleanliness and condition of the condo itself. We value your feedback and hope you'll consider giving us another opportunity to provide an even better Put-in-Bay experience in the future!

Hi Shrinath, Thank you so much for the review and glad you enjoyed the condo. Since Put-in-Bay has such a small water treatment plant, we try our best to reduce the stress on the system in order to have water pressure for other needs on the island. The best way to do this is by having guests bring their own linens in the poolview condos. I hope you understand! We look forward to having your group stay again in the future!

Thank you for the wonderful review Michael! Glad you enjoyed the convenience of the washer and dryer as well. We appreciate the recommendations to family and friends too!

Thank you for your feedback. We apologize for any confusion regarding the details of your stay. We want to clarify that neither our Island Club or Condo pool have a bar, so there isn't a bar to be open at the pool. Additionally, all of our Poolview Condos have two queen beds in one bedroom and two full-size beds in the other bedroom. The term "Poolview Condo" refers to the condos facing in the direction of the pool, not necessarily offering a 100% direct view of it. We regret that these aspects of your stay did not meet your expectations, and we appreciate you bringing them to our attention. We hope this clarifies any misunderstandings, and we’re sorry that your experience was not as you had hoped. Thank you again for sharing your thoughts, and we wish you all the best in your future travels.

Thank you for your feedback. We apologize for any confusion regarding the details of your stay. We want to clarify that neither our Island Club or Condo pool have a bar, so there isn't a bar to be open at the pool. Additionally, all of our Poolview Condos have two queen beds in one bedroom and two full-size beds in the other bedroom. The term "Poolview Condo" refers to the condos facing in the direction of the pool, not necessarily offering a 100% direct view of it. We regret that these aspects of your stay did not meet your expectations, and we appreciate you bringing them to our attention. We hope this clarifies any misunderstandings, and we’re sorry that your experience was not as you had hoped. Thank you again for sharing your thoughts, and we wish you all the best in your future travels.