4-Bedroom Vacation Rental with Private Pool and Pier on Little Lagoon

Thanks so much for your kind words about Water Oaks Surprise! Reading reviews like yours genuinely makes our day. We're so happy you truly enjoyed your stay and found everything comfortable, and it's wonderful to hear the location made it easy to explore the surrounding area. We'd love to welcome you back anytime you're in the area! Safe travels until then!

Thank you for taking the time to share your experience at Wateroaks Surprise We're so happy that you and your family enjoyed the home, the pool, and the amazing views. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back again soon.

Thank you for your kind words about the home — we’re so glad you truly enjoyed your stay! We also appreciate your feedback regarding kitchen essentials. While the kitchen is fully equipped with cookware and tools, we do not provide consumable items for guest safety and hygiene reasons, as we cannot verify previously opened or used products. We appreciate the suggestion and hope to welcome you back again soon!

Thank you so much for your wonderful of Wateroaks Surprise and detailed review! We’re thrilled to hear that you found the check-in and check-out process easy, the property extremely clean, and the home comfortable and well stocked. It sounds like you made great use of everything the property has to offer—from the well-equipped kitchen and comfortable bedrooms to the Green Egg and, of course, the pool! We also really appreciate you taking the time to clarify expectations regarding consumable supplies. We provide a starter supply of many essentials, but as you mentioned, guests staying for a week or longer should plan to bring or purchase additional paper products, personal hygiene items, laundry detergent, that they may need. Thank you again for choosing to stay with us and for being such thoughtful guests. We’re so glad you enjoyed your stay, and we’d love to welcome you back!

Thank you so much for the wonderful review of Wateroaks Surprise! We’re so glad to hear that you enjoyed the home and all it has to offer. It’s great to know the heated pool, dock access, and Big Green Egg helped make your stay extra special. We’re especially happy the space worked well for your group—creating a comfortable place for families to relax and spend time together is exactly what we hope for. We’d love to host you again anytime!

Thank you so much for your kind words about Water oaks Surprise ! We’re delighted to hear that you and your family enjoyed your stay, especially the pool and tranquil location. It’s great to know the home provided a relaxing getaway. We’d love to host you again in the future!

Thank you for the great review! We're happy to hear everything was clean, communication was smooth, and check-in was easy. We truly appreciate the recommendation and would love to have you stay with us again!

Thank you so much for your review and your kind words about the home — we’re so glad to hear you found it beautifully decorated, clean, and comfortable! We’d like to clarify the pool heat process, as we strive to communicate this clearly to all guests. Pool heating is offered as an optional amenity at the time of booking, and a reminder email is automatically sent 7 days prior to arrival. The email reads: “Please note the home you have reserved for your upcoming vacation in Gulf Shores, has optional pool heating available. The cost is $58.00 plus tax per night. If you would like to add this amenity to your reservation, please email or call our office no less than 48 hours before your arrival. Please disregard this reminder if you have already requested the pool heat service.” We’re sorry there was any misunderstanding, especially after being advised ahead of time that notice would still be required. The 48-hour advance notice ensures we can properly prepare the system and have the pool at the desired temperature upon your arrival. We truly appreciate your feedback and are happy you enjoyed the home. We hope to welcome you back again soon!

Thank you for your detailed feedback. We’re glad to hear you found the home clean, well maintained, and exactly as pictured, though we’re sorry your experience with our team did not meet expectations. Our guest app is a primary communication tool used successfully by guests, and we have not had a history of issues outside of this instance. We also consistently receive positive feedback on our daily communication and staff accessibility, though we regret that this was not your experience. Our team is always available and happy to assist in real time when needed. Regarding the pool heat, it must be requested in advance so it can be scheduled and prepared prior to arrival. Unfortunately, we did not receive that request within the required timeframe. Once notified, our team worked quickly to have the pool cleaned and the heat activated. We’d also like to clarify that natural lump charcoal is provided for the Big Green Egg. We would have promptly corrected that had we been made aware. As outlined in our pre-arrival communication, we provide a complimentary starter set of supplies, including trash bags and basic kitchen items. For longer stays, guests are expected to replenish additional items as needed. Coffee filters and cleaning supplies are not provided. We do regret the inconvenience regarding mail delivery. As a vacation rental, the home does not have a designated mailbox for guest use issued by the local Postmaster. Thank you again for your feedback; it helps us continue to improve.

Thank you for rating Wateroaks Surprise a 5 star. We are so happy you enjoyed your vacation stay and hope we are able to host you again soon for more beach memories.

Thank you for your review of Wateroaks Surprise. We are glad you had a great 5 star stay and will visit with us again.