Blue Bliss Studio ISLA VERDE with parking & pool

Thank you for your feedback. I was surprised to read these concerns, as I reached out during your stay to ensure everything was satisfactory and did not receive any indication that there were issues. I make myself readily available to address concerns in real time, and I cannot resolve matters that are not communicated while a guest is in the home. The listing includes accurate photos so guests can make an informed decision prior to booking. Mattress comfort is also subjective and can vary by personal preference. I appreciate you noting that the building felt safe and secure. I remain committed to providing a clean, accurately represented space and to promptly addressing concerns when they are communicated.