Mystic Mountain-Secluded Log Cabin with Pool, Hot Tub & Amazing Views!

Thank you for your feedback. We were surprised by these concerns, as none were communicated during your stay. We always encourage guests to reach out immediately if anything isn’t right, as our local property manager can respond quickly to resolve any issues. Taking these claims very seriously, we conducted a thorough inspection of the cabin. All AC units were checked & found to be operating properly. The cabin’s well water is regularly tested, treated & safe for consumption, as disclosed in our listing. While some guests prefer bottled water, the water is potable & serves multiple cabins on the mountain, including our property manager’s home. We also took the rodent claim very seriously & had the cabin professionally inspected. No evidence of rats or rodent activity was found. While the cabin is in a remote mountain setting where guests may see wildlife outdoors, we have NEVER had a rat issue in the cabin. Regarding the access road, our listing clearly explains that the cabin is located at the top of a mountain & we recommend 4WD/AWD. The final stretch is a maintained gravel mountain road—not an off-road trail— detailed arrival instructions are provided so guests know what to expect. We have welcomed many guests both before & since this stay who have had wonderful experiences & raised none of these concerns. We remain committed to providing a clean, comfortable cabin & encourage guests to contact us during their stay so we can ensure they have the best possible experience.