Traditional 3 bedroom villa with great pool in the heart of Vale do Lobo

Not easy to answer such a comment. - During the end of June 23, the mentioned problem with insects occurred to many villas in Vale do Lobo. For us it was the first time. For a guest it is an unpleasant experience, especially arriving at night. We regularly did disinfections since then and until today and 4 family stays later (now early August 23) nobody experienced the same. - The AC problem with one of the four units could not be solved as quickly as the guest requested. After the stay we exchanged all 4 units to fully resolve the issue. Now the house is equipped with the newest A+++ Daikin Style units. - We checked the lock and couldn't find a problem. The new guests did not experience the same problem. - During the guest's 10-day holiday the pool was checked twice by the pool cleaner. The pool is checked once a week. It was newly tiled and insulated in May 23. We had no complaints about the water quality before and since. It is sad to hear someone was unhappy with his stay in our villa. We and the local villa management will continue to do our best to solve any unpredictable events.