Kokomo: the Place to Go to Get Away from it All with GULF VIEWS

I’m glad you enjoyed your stay

Glad you guys enjoyed your stay!

We are glad you enjoyed your stay!

Sarah, you were one of the most delightful renters I’ve interacted with during a stay at our beach place! I’m happy that you had a great time. Hope you have a safe trip home.

Very glad you enjoyed your stay.

We are glad you enjoyed your stay. Curious why you rated it 3 stars since we are unaware of any issues during your stay. Please let me know what we can do to improve. This is only the 2nd or 3rd time in nearly 20 years that we received a rating less than 5 stars.

Glad you enjoyed your stay!

Thanks for the review. Glad you had a great time and made fun memories. That’s what vacations are all about.

Thanks so much for your review. Glad the new roof is finished. I was as unhappy about them not finishing on time as you were - believe me. Thanks for being so understanding.

I’m thrilled that you enjoyed your stay!

I'm glad that you enjoyed the location of our house but disappointed that it didn't meet your cleanliness expectations as that is of paramount importance to us. We've had issues with the current garbage pick-up provider as have others on the Cape since Gulf County switched companies. I pay for garbage pick-up twice a week and have called BCC multiple times to correct missed pick-ups. Since Hurricane Michael (cat 5) destroyed much of the gulf coast finding and scheduling repairs and renovations has proved nearly impossible. We were recently fortunate enough to find someone to extend a closet in order to accommodate moving the washer & dryer upstairs rather than its original location under the house. However, because of back-to-back rentals, the baseboards haven't been added to the new section of the wall. At least it did get painted and the painter's tape should be removed. We also plan to replace all of the baseboards around the entire house to match the ones with the newly installed shiplap. We also feel blessed to have had the exterior siding replaced with Hardie Board, a new roof, new fireplace, new quartz kitchen counter tops, new stove & microwave, new refrigerator, new granite kitchen sink, a new custom tiled master shower with glass doors, a new master bath vanity, a new guest bathtub & shower, and a ceiling fan/light added to the master bedroom in addition to canned lights installed throughout. We also poured concrete under the house where it was gravel before making it much easier to leave the sand at the beach rather than tracking it into the house. As you can tell we've been busy with improvements and spent about $100k on the property since the hurricane despite insurance only covering about $6k of the cost. I'm hopeful you can understand my surprise about the complaint of missing baseboards and painters tape. Dust around the vents, however, is inexcusable and I have discussed this with my housekeeper. I was there about a week prior to your arrival and made note of a few minor items to which needed her attention but I don't recall seeing dust around the vents. Sorry I missed that. I did, however, dust the blinds, wipe cabinet doors, wipe kitchen baseboards, and vacuum the AC return closet as well as the sliding bathroom door myself as I do each time I visit. I'm thankful I had time to attend to those areas so I didn't have to rely on someone else to know it was clean. Please note, we have never had less than a 5 star review and it's very disappointing that your experience was anything less. I assure you we have addressed your concerns and will continue to make improvements to the property as possible. We would love for you to give us another chance to improve your experience.