Deer Valley The Ridge #18

Thank you for staying with us at Deer Valley | The Ridge at Silverlake and for taking the time to share your experience. We’re so happy the home was a great fit for your family getaway and gave you a comfortable place to spend time together. We look forward to welcoming you back for another Park City visit. Thanks again, iTrip Park City

Thank you for staying with us at Deer Valley | The Ridge at Silverlake and for taking the time to share such thoughtful feedback. We’re so happy the convenient location, comfortable furnishings, and well-stocked kitchen helped your multi-generational family settle in and enjoy the wedding weekend, and we appreciate your suggestion regarding the toilet paper. We look forward to welcoming you and your family back to Deer Valley. Warm regards, iTrip Park City

Thank you for being our guest at Deer Valley The Ridge, and for your kind review. We're so happy to hear that the location and the home worked out well for your stay! We look forward to welcoming you back soon! Warmest Regards, iTrip Park City

Thank you for being our guest and for taking the time to share your experience. We’re so happy the home felt comfortable and made your stay easy and convenient. We look forward to hosting you again. Warm regards, iTrip Park City

Thank you for being our guest and for taking the time to share your experience. We’re happy the location made getting around Park City easy, though we understand the upstairs TV setup felt confusing. We’ll take a closer look at simplifying the remotes so everything feels more seamless next time. We look forward to hosting you again. Warm regards, iTrip Park City

Thank you Chris!

Hi Stephanie, we're happy to know you had a comfortable stay at our home. Thank you for your review and we are looking forward to hosting you again in the future!

Thank you for your positive 5-star review, Rye! We are so grateful that you enjoyed your stay at our house and appreciate your kind words. Our team works hard to make sure our guests have a comfortable experience while staying with us. We are thrilled to hear that you had excellent communication with us as well - we strive to provide excellent customer service every time. We hope that if you visit in the future, that we can welcome you back again! Thank you for choosing us for your stay.

Thank you for your glowing review of your stay with us, Tim! We are so glad to hear that you had another great trip. Our mid-mountain location is favorite among our guests, and we are delighted that the complimentary ski storage made your experience even better. We hope you choose to book with us again in the future, as we look forward to serving you again soon.

Dear Laura, Thank you for being our guest and for your kind review. We're so happy to hear you loved the home and location! We hope to host you again soon!

Thank you for choosing our property. Happy to know you enjoyed your stay with us.

Hello Monica, thank your so much for staying with us and for leaving us a review! We're glad you were comfortable and that you enjoyed the wonderful location. We would love to host you again next time!

Thank you for being our guest at Deer Valley The Ridge and for your kind words! We are happy to hear you loved the home and that you had a great vacation! We look forward to hosting you again soon. Warm Regards, iTrip Park City

Thank you for choosing to stay with us, Carey. I am so glad to hear that our rental home felt like a true home away from home! We pride ourselves on creating comfortable and well-located properties for our guests to enjoy. I am also happy to hear that our team was able to provide prompt and responsive service during your stay. Our goal is to always make our guests feel valued and their needs attended to. Thank you for recommending us, we hope to welcome you back in the future!

Hi Janine Thank you for choosing to stay with us and we hope to see you again!

Dear Colin, Thank you for staying with us and for your kind review. We have added some additional TV instructions to our online help center; thank you for the suggestion. We provide feather free pillows to best accommodate all types of travelers without compromising anyone with allergies or sensitivities. We hope you will come back and stay with us again soon!

Marla, thank you for taking the time to share your experience with us! We are glad that you found the rest of the house to be comfortable, and we apologize for not meeting your expectations when it comes to the mattress. Your feedback is very valuable and we will take this into account for the future. We hope to have another chance to provide a great stay experience in the future!

Thank you for choosing our rental house for your Park City vacation! We are thrilled to hear that you loved the setup of the rooms and common area, as well as the convenience of our free valet and boot lockers. It's great to know that you were able to easily access the nearby lift and enjoy your time on the mountain. We appreciate your advice about driving in snowy conditions – safety is always our top priority. We hope you were still able to have a memorable and enjoyable stay despite any icy roads. Thank you again for taking the time to leave us a review, and we hope to welcome you back in the future!

Dear Colin, Thank you so much for staying with us! We are happy to hear the home and location worked well for you! Please come back and stay again soon!

Dear Peter, thank you for your review! We are very happy to know you liked the home and your group had a comfortable stay. It's been a pleasure hosting you. We are looking forward to having you again!

Thank you for taking the time to provide feedback on your experience with our property, Julia. We appreciate your thorough review and we use this type of feedback to investigate what could have been done better in order to give our guests an optimal experience. It is regrettable that you found the house to be worn and dated. We take seriously the comfort and safety of our customers, which is why we have double checked that there are no holes in the sheetrock walls, as well as replaced the rough toilet paper. We apologize if these details were a cause for dissatisfaction during your stay. We are glad that you appreciated the complimentary ski storage and close proximity of the lifts, however! We look forward to providing more pleasant stays in the future should you visit again. Thank you for staying with us!

Thank you for taking the time to leave a review, Andrew. We are happy to hear that our property met your needs during your stay in Deer Valley. I am sorry to hear about the challenges with snow removal and the smoke detector, but I am glad that our property manager was able to resolve these issues promptly. Our security camera in the garage is there to provide additional safety measures for our guests and their belongings. However, we understand your concerns and will make sure to provide more information about its purpose in our pre-arrival instructions. Thank you for recommending our property and we hope to welcome you back in the future!

Thank you, Karen, for your detailed feedback. We appreciate you highlighting our excellent location near Silver Lake Lodge. We understand your concerns and want to address them: The information for guests is all sent via email and digital guides. We have made sure all of our guests have easy access to these guides. We've also enhanced our kitchen inventory based on guest feedback. Regarding the garage, we apologize for any confusion and have updated our listing to clarify the space configuration. The cleaning oversight with the garbage has been addressed with our service team and will not happen again. We're currently evaluating mattress replacements and other updates to improve guest comfort. Your specific feedback helps us prioritize improvements while maintaining our competitive location advantage. We value your thorough review and are actively working to enhance the guest experience.

Thank you for being our guest and for taking the time to share your feedback! We’re so happy we were able to move you over to Meer Circle and that it turned out to be a much better fit for your stay. We’ll be sure to pass along your kind words to our maintenance team. We also appreciate you letting us know about the hot tub jets and will make sure that is addressed. We look forward to welcoming you back. Thanks again, iTrip Park City