Our Stay ReviewThe Positives: Great Location & Layout: The property is in an excellent location and the layout was absolutely perfect for our group of 5. Spotless Inside: The kitchen and bathrooms were very clean and well-maintained. Smooth Process: The check-in and checkout processes were super easy and hassle-free.Areas for Improvement (Feedback for Casago): Lack of Hot Water & Communication: We unfortunately had no hot water for almost three full days. Communication with Casago was very difficult, and they were not proactive at all in resolving this major issue. Pool Area Maintenance: The pool filter was not working properly, and the pool area itself wasn't very clean. The lounge chair cushions were old and dirty, and the outdoor table and chairs were so rusty and uninviting that we never used them. Other Amenities: The laundry room was quite dirty. Also, while we note that the BBQ wasn't listed as an included amenity, it's worth mentioning that it was completely out of gas. Middle-of-the-Night Disturbance: The house alarm system started beeping loudly in the middle of the night, which disrupted our sleep.Final Thoughts:I know the list of negatives looks long, but I want to be entirely honest so that the management company can fix these issues for future guests. Despite these setbacks, the home had a great energy and we truly ended up thoroughly enjoying our stay together!