You check in yourself online, they text the room and code. They put me in a room that was OCCUPIED! I didnât notice at first because no one was actively in the unit, but noticed the bed was used and there was trash with items left in the bathroom. The tub was torn apart. I dropped some bags off and went back down and was then locked out. Im lucky I decided not to leave my service dog in the room just to go downstairs quickly, because they took TWO hours to get me into a different room while Iâm stranded outside. Fast forward to the morning, where I asked to pay for a late checkout and they said ok, only to have the door BROKEN IN 30 mins later while Iâm naked in the shower! I informed him of the late checkout, he leaves (after breaking my safety lock device I had on the door) and then comes back and DOES IT AGAIN! I was naked at the door telling him to go away and he refused, said I didnât have a late checkout and would call the police. I filmed everything, again, NAKED. After arguing with management, I was given the late checkout and only offered 20% off for these events. The immense lack of safety here is disturbing and I will NEVER be back.
