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8/10 Bra
Mitchell T.
1 sep. 2025
River View
What we liked:
The view
Comfortable beds
The bottle of bubbly, and toilet rolls etc. left for us
What was not so good:
- The bed in the smallest room had not been made up and there was no bedding available to enable me to make it. I tried to call the Housekeeping Team using the number in the handbook but it said the number was unavailable. I eventually managed to speak to Julie at Dart Valley Cottages and although Julie did manage to sort out the issue in the end, I did feel as though I was the inconvenience which was a little disappointing! We were given sheets later that day and I made up the bed myself - there was no offer for anyone to make it.
- The shower in the upstairs bathroom is very difficult to use as you cannot stand up in the bath due to the ceiling sloping
- It looked as though the floor under the sofas hadn't been cleaned in a while (I wasn't on my hands and knees looking but you could see the detritus from the opposite seats)
- The floor of the bunk bed room was not particularly clean
- I was unable to open the window in the smallest room - this would be a real issue in hot weather
- The floor mats in the main living area have no grips on the bottom and were very slippery and potentially dangerous
