6/10 Okej
Tiffany W.
16 juni 2025
The location was excellent, but the supplies left for 4 people/7 days were not sufficient. We had to buy more toilet paper, there was an empty bag for the dish pods, 1 pod for the wash machine, 3 coffee pods, no pot holders (and we did use the oven), 1 towel for each of us and no wash rags. It was exceptionally hot this week and the upstairs air conditioner was broken. Two of our guests, one pregnant, had to sleep downstairs on the sofas - and there were no throws so they pulled a sheet from upstairs and used their shower towel for covers. We had to buy another fan for the two who slept in the steamy upstairs bedrooms. The middle room has nothing in it but a double bed, no room even to open a suitcase. The agency did send out someone to try and look at the air conditioner the second day we were there, but they said it was the compressor that would have to be ordered. That was the last we heard about it possibly being fixed.We know things break, it was unfortunate, as that really made for a tough stay. Had it worked we would have rated it a 4, simply because the supplies were scarce and we expected more communication from the company given our situation with the air. They were responsive after I continued to reach out, but they did not check on us. We are getting reimbursed for the fan we bought and 1/2 off one of the 7 nights.
Tiffany W.
Bodde hÀr 7 nÀtter i juni 2025