I have been a regular user of VRBO and other vacation rental sites for years and my 1 week stay at this property was the absolute worst experience. What was supposed to be a fun birthday/New Year’s celebration, turned out to be a nightmare. On the day of our arrival, we discovered the property was still being cleaned (which we understood because guests checked out earlier in the day). However, the property was not cleaned in a satisfactory manner. The floor-to-ceiling windows (the property’s main selling point is the view) were filthy and contained the handprints of a toddler all over, the fridge and walls were dirty with what appeared to be tomato sauce, the supposedly “clean” dishes were filthy, and the blankets were stained.
We tried to be understanding and reached out to the host and owner about these issues and expected the host/owner to send a cleaner to the property. Instead, both the host and the owner were shockingly disrespectful and rude. The owner harassed us via text for hours late into the night and called us “so boring” and told us to “get a life” when we raised these issues. As women staying on the property alone, the behavior of these 2 men was threatening and disgusting. Although the property itself is beautiful, there are other beautiful properties in St. Lucia that offer an equally beautiful view. We do not recommend staying at this property.