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Thank you for your review Andree. I’m glad you enjoyed the Grand Venetian, it truly is a beautiful property. I hope you had a wonderful stay and would love to host you again.

Hi Marlene, Thank you so much for your beautiful words. I’m absolutely delighted that you had such a wonderful stay at the Grand Venetian. The ocean views truly are something special, and being able to whale watch right from the balcony is such a magical experience, especially paired with those unforgettable sunsets. It was a true pleasure hosting you, and I would love to welcome you back anytime for more ocean breezes and golden evenings. Warmest regards, Regina

Hi Jan, Thank you for your lovely review! I’m so happy to hear you enjoyed your winter getaway at the Grand Venetian once again. The pools, restaurant, and beach palapas really make it the perfect place to relax, and El Oasis del Holi is always a great choice! I hope to welcome you back for a third visit soon. Warm regards, Regina

Thank you very much for your review. I’m happy to hear you found the communication great, it was a pleasure hosting you Matt. I hope to welcome you back in the future.

Thank you for sharing your feedback and for staying with us. I’m glad to hear you enjoyed the ocean view and had a great time overall. I truly appreciate your comments regarding the rooms and bathrooms, as well as the TV channels, this kind of feedback is very valuable to us as we continue planning future updates and improvements. I hope to have the opportunity to host you again.

Hi Lori, Thank you so much for your lovely review 😊 I’m so happy to hear you enjoyed both the ocean sunsets and city sunrises; it really is a special combination. The breeze with the doors open is one of my favorite things too! I’m also glad everything from the AC to the amenities and location made your stay comfortable and convenient, and that you felt well taken care of throughout your visit. It was truly a pleasure hosting you, and we would love to welcome you back anytime. Warm regards, Regina

Hi Tracy, Thank you so much for your wonderful review! I’m thrilled to hear you loved the condo, the view, and the beautiful amenities, the pools and grounds truly are special. I’m sorry about the inconvenience with the pool-area WiFi; I’ll make sure the information is clearer and easier to access for future stays. It would be a pleasure to host you again! Warm regards, Regina

Hi Jan, Thank you so much for your kind and thoughtful words. It truly means a lot, especially after having the pleasure of hosting you for the third time. I’m very glad to hear that, despite the unusual circumstances during your stay, you still felt comfortable, well-informed, and supported. It’s always my priority to be present and responsive so you can relax and enjoy your time with peace of mind. I’m also so happy that the condo continues to meet your expectations and provide a comfortable space for your stay. Guests like you make this work incredibly rewarding. I’m already looking forward to welcoming you back next year! Warmest regards, Regina Zelva Homes

Hi Rachael, Thank you so much for your detailed feedback, I really appreciate you taking the time to share your experience. I’m very glad to hear you enjoyed the ocean view and the location, they truly make the stay special. I also want to sincerely apologize for the inconveniences you encountered. Your comments about the shower knobs and the wood door casings have already been shared with our maintenance team so they can be properly addressed. We’re also glad we were able to resolve the check-in situation, but I completely understand how that can impact your arrival experience. Thank you again for your understanding and for staying with us, it was a pleasure hosting you. We’d love the opportunity to welcome you back and provide an even smoother experience next time. Warm regards, Regina

Hi Kathy, Thank you for your feedback, I truly appreciate you taking the time to share it. I’m very sorry that one of the showers was not usable during your stay. That is certainly not the experience I aim to provide, and I completely understand how inconvenient that must have been. The issue has already been scheduled for a proper repair to ensure it is fully resolved. I’m glad to hear that everything else was fine, and I truly appreciate your understanding. It was a pleasure hosting you, and I hope we’ll have the opportunity to welcome you back for an even smoother stay next time. Warm regards, Regina | Zelva Homes

Hi Raymonde, It was a pleasure having you as guests and we´ll be very happy to welcome you on your next trip to Puerto Vallarta! José