2/10 Väldigt dåligt
Kacie P.
22 mars 2025
Gross negligence. Stay at your own risk.
The house itself was nice and in a great location, but unfortunately, our experience was completely overshadowed by serious safety concerns and the property management’s unacceptable response. While staying at this rental, we noticed a strong gas odor when using the oven. We immediately reported it, but management dismissed our concerns, insisting that some odor was normal. We explained that the smell was excessive and that we were experiencing symptoms consistent with carbon monoxide exposure, yet they still refused to send anyone to check on the unit. After we were forced to investigate the matter on our own, we discovered that the housekeeping staff had covered the oven’s bottom vents with foil (where it clearly says not to do so), blocking proper combustion—an extremely dangerous and negligent oversight. When we attempted to follow up with management, we were met with silence. After calling, we were told someone would get back to us by the end of the day. That day was Wednesday, and by Saturday, we still had not received any response. Aside from this major issue, the home itself was nice, though the couches were uncomfortable. However, no amount of comfort or aesthetics can make up for the complete disregard for guest safety that we experienced. We are extremely disappointed in this company’s negligence and lack of accountability. Rent at your own risk.
Kacie P.
Bodde här 6 nätter i mars 2025