If you like badly pet stained carpets and ants in your kitchen, this is the house for you. We informed the management company as soon as we checked in that the carpets were badly stained upon our arrival. We didn’t hear anything back except an automated reply saying they were busy helping another client. I had to follow up the next day and the response that they gave me was they would be sure to address it AFTER we left. Super helpful for our stay. With a hefty cleaning fee and additional payment for pets, I would think that clean carpets when checking in should be the standard. Additional downside to our stay was the ant infestation in the coffee grinder unit and all around the coffee maker and sink area. When addressed with the property manager, they let us know that there were ant traps in the laundry area, next to the mouse traps. This is obviously an ongoing problem and should be addressed and not the responsibility of the Vrbo guest to deal with.
There are 2 other areas that need to be addressed in this home. One, the water damage to the ceiling in the downstairs shower is unacceptable. The ceiling has bubbled and is sagging in the corner. Secondly the dryer needs to be fixed. The knob to turn it on is stripped and the dryer can’t be used without engaging it completely. Luckily there were pliers in the house and we were able to Macgyer it on.
On the plus side, the home is in a wonderful location and there is room for a very large family. Would I stay again? No