6/10 Okej
Shalotta S.
10 aug. 2023
Gillade: Incheckning och plats
Gillade inte: Renlighet
Needs work!
Positives: the space was great! Plenty of room-every family had their own room/space. The views are stunning.
Negatives: the hot water heater for the right side of the house didnât work. We had to call the property manager several times before we were in touch with someone. We left a voicemail and sent an e mail and didnât get a response. We called several times and finally got a person who told us to light the pilot light. We had to find the hot water heater. We re-lit the pilot light but it wouldnât stay lit. The pool vacuum didnât work, the pool didnât filter correctly and the pool surface started to collect a film and the water started to get cloudy. The ladder into the bay was broken and covered in barnacles so we couldnât get into the bay. The ladder in the boat house was also broken and covered in barnacles. The grass was high and in need of maintenance. There was no instruction on where the A/C control was. One was behind a lamp in the upstairs bedroom. There is an Alexa in the kitchen with a camera. We turned the camera off since we dressed young children in the den/kitchen area. I understand the property is on the market, but as long as itâs being offered as a vacation rental it should still be maintained as such. Overall rating is 3 stars for the room. But there are many issues. The property managers need to respond more promptly.
Shalotta S.
Bodde hÀr 6 nÀtter i juli 2023
