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Thank you for your review! We are glad to hear that the overall experience was as expected. We understand that the broken elevators posed an inconvenience and apologize for any additional stair climbing this caused you. Safety and customer satisfaction are our top priorities, and we strive to maintain our high standards of service at all times. Thank you again for your feedback.

Dear Bill, thank you for your review! We are so pleased to hear that you enjoyed your stay at our Lone Eagle location, and we appreciate your feedback. It's great to know that our condo was nicely presented and offered ski-in/ski-out access. We understand your disappointment about the elevator not working, and we take all customer feedback seriously and always strive to improve our services. Thank you again for your review!

Dear David, thank you for your feedback. We are sorry to hear that you were not able to access the elevator during your stay. Our goal is always to provide comfortable and convenient lodging experiences for all of our guests, and we apologize if this was not your experience. We appreciate the time you took to give us your feedback and continue striving to improve our services. Sincerely, Your Leavetown Team

Dear Christopher, thank you for taking the time to share your experience. We’re glad to hear you enjoyed the location and layout of the unit, and we appreciate your thoughtful feedback about areas that could have been improved. We’re very sorry to learn of the issues you encountered during your stay. Comfort and functionality are extremely important to us, and we’re actively reviewing the heating concern and prior water damage you noted to ensure both are properly addressed. We also understand how small touches like in-room coffee and tea can make a difference, and your comments have been shared with our team as we look for ways to enhance the overall guest experience. Regarding the resort fee, we completely understand how unexpected costs can be frustrating. However, we do clearly state on our listing: “Please note that a 13% of nightly rate property fee before taxes, covering reservation fees, housekeeping, departure fee, and in-room amenities will be applied to each reservation and needs to be paid upon check-in.” We strive to maintain transparency in all booking details, and we’ll continue to review how this information is presented to ensure it’s easy to find and understand prior to arrival. Your feedback is important to us and helps us continue improving. We hope to have the opportunity to welcome you back in the future for a more seamless and comfortable experience.

Thank you so much for your excellent review, Maria! We're glad that you had a great stay, and would be happy to host you again for any return visits! Kind regards, the Leavetown team

Hi Scott, thank you so much for your kind review. We are so glad you enjoyed your stay at our ski in/ski out location. Please do not hesitate to contact us with any future holiday plans you might have as we would be happy to host you again. Best Wishes, the Leavetown Team.