Deer Valley Luxury 4 sovrum 4 bad lägenhet - Ski-in Ski-out

We’re so glad you enjoyed the home and location, Brian! We look forward to hosting you again and thank you for the 5-star review!

Hi Julie, we are delighted to hear that you loved the place at Deer Valley Silver Strike Serenity. Looking forward that you will come back for another superb stay.

Thank you for your kind review, Niveen! We are pleased to hear you enjoyed your stay at Silver Strike Serenity. We look forward to hosting you again here in Park City!

Thank you for your review, Scot! We are thrilled to hear that you enjoyed your stay at our property and found it to be a perfect base camp for your ski vacation. We appreciate your feedback regarding the parking situation and will take it into consideration for future guests. We hope to welcome you back soon!

We are so glad to hear Melissa that you and your family had an amazing stay at Deer Valley Silver Strike Serenity. I guess you really had a great bonding. Hope to see you again soon.

We’d definitely love to have you back as well, Shawna! Nothing makes us happier than knowing our guests have the best experience. Thank you for the 5-star review!

Thank you for your feedback, Jake. We regret that we couldn't address the issues you encountered promptly. Had we been informed during your stay, our maintenance team would have promptly assisted with the HVAC and oven concerns to ensure a comfortable stay for you. We are currently investigating the HVAC matter, as this is the first report we've received regarding such issues. Regarding the gas smell from the oven, while it's common initially, we'll certainly recheck to ensure everything is functioning properly. Additionally, we're sorry to hear about your discomfort with the master bed's mattress. We'll prioritize an inspection to ensure the comfort of all future guests. Your feedback is invaluable, and we're taking immediate steps to rectify these concerns for a better experience moving forward. We appreciate your understanding and hope to have the opportunity to provide a more enjoyable stay in the future.

Thank you for your glowing and generous review, Mark! We're delighted that your ski weekend at Deer Valley was everything you hoped for and more. It's fantastic to know that our condo's convenience, amenities, and pristine condition contributed to making your stay unforgettable. We can't wait to welcome you back for another fantastic visit!

Hello Mary! We are grateful that you took the time out to leave us a review. We're happy that you're happy, and we're looking forward to your next visit!

Park City Rental Properties has hundreds of 5 star reviews commending the attention and consideration our employees use to treat our guests. It seems there was some miscommunication with this reservation. The check-in instructions for this specific property require the guests to call management about 48 hours in advance to schedule a meet and greet. It also states that if guests arrive at a later time or do not meet one of our employees, they are welcome to use the code provided to access the key box and simply access the home. Although this convenience was available the guest contacted one of the phones. Our main line was available as it is 24 hours and it did not take the guest 3 hours to check in. We do not have record of the guests calling our maintenance line for the TV issue. PCRP has a fully staffed maintenance department ready to help with any inquiry during business hours and in case of emergencies, will reply an agent at any time. We will keep using any feed back to improve our processes.

Hi Chris, thank you for the positive review, it means a lot to us. Deer Valley Silver Strike Serenity(Ski-in/Ski-out) is just prefect for the anyone's vacation. We look forward to hosting you soon.

Thank you for your review, Bahar. We're pleased to hear you enjoyed your stay and we look forward to hosting you again here in Park City!