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Thank you so much for the wonderful feedback! We're thrilled to hear you had such a fantastic stay and that our condo exceeded your expectations. Your kind words truly mean the world to us, and we'd love to welcome you back to New Smyrna Beach soon. We look forward to hosting you again!

Thank you so much for the wonderful feedback! We're thrilled you enjoyed the condo and appreciated the convenient location. The pool and beach access are definitely highlights our guests love. We'd be delighted to welcome you back on your next visit to the area. Thanks for choosing us!

Hi Chrissy, Thank you for writing a review. We are so glad to hear you enjoyed your stay with us! Please come back soon and be sure to take advantage of our return guest discount. - The Great Ocean Team

Hi Joan, Thank you for your review! We are so happy that you loved the home and location. We apologize that you did not have the correct codes at first, but we're glad that our team was able to get the to you. We hope you still had an overall nice vacation. -The Great Ocean Team

Hi Stephannie, Thank you for your review! We're so happy that you loved the condo and the location in NSB. We apologize for that the towels were not up to your standards and that the gate code stopped working. We're glad that our team was responsive and able to quickly help you. We have it listed in the property description that we provide an initial supply of toilet paper, paper towels, hand soap, and trash bags to get you through the first 24 hours and that we recommend you bring the following: toilet paper, paper towels, trash bags, napkins, dishwashing liquid, laundry soap, coffee and coffee filters, beach items, and anything else you may need for your vacation. We're happy that you were able to still have a nice vacation. -The Great Ocean Team

Thank you for the detailed review. We actually spoke to you several times a day during your stay. You even texted the personal cell number of one of our employees at midnight for a non-emergency. You also told our maintenance that your daughter fixed the toilet and you did not want us to do any more. It was also mentioned to an employee that you were letting the owner know of items that should be in the unit but not requesting them. As a VRBO owner, you are aware that a bad review is detrimental and our owner does not deserve this score.

Hi Pam, Thanks so much for the 5-star review! We're thrilled you had an amazing vacation and loved the family-friendly atmosphere. Please come back soon and mention our return guest discount. - The Great Ocean Team

Hi Tammy, We are sorry that your experience was not as anticipated! In the future, please reach out to us about cleaning via email or phone call, and we'll quickly send the cleaner back. The complex's breed restrictions vary from our company's rules. We sincerely apologize as we did not mean offense when inquiring about the Bluetooth speaker. It's our protocol to reach out to guests, cleaners, and our inspectors when an item is missing so we can quickly locate it - often it is just misplaced! Again, we apologize, and we hope your overall time at the beach was enjoyable. - The Great Ocean Team

Hello Nicole, Thanks so much for your review. We are so glad that you loved how clean the condo was and how close it was to the beach. Please come back soon and mention our return guest discount! -The Great Ocean Team

Hi Phu, We're so sorry if your vacation experience did not meet your expectations. In the future, if you find something unsatisfactory, please contact us immediately so we're able to resolve any issue. Again we apologize that your stay wasn't a 5-star experience and hope you'll consider staying with us in the future. - The Great Ocean Team