Beachwood Villas 13A

Hi Tabitha, Thank you for your review! We're so glad you enjoyed the condo and had a great overall stay. We sincerely apologize for the unexpected A/C issue and appreciate your patience while our team worked to resolve it. We also understand how convenient an in-unit washer and dryer can be, and we appreciate you sharing that feedback. Thank you for staying with us, and we hope to welcome you back for an even more comfortable beach getaway in the future! Best regards, Benchmark Management

Thank you for your kind words! We are so glad the location was perfect for your vacation and hope to welcome you back again soon. Kind regards, Benchmark Management

Thank you for taking the time to share your feedback. We are very sorry to hear that your stay did not meet your expectations. We sincerely apologize for the cleanliness concerns you encountered, including the condition of the sheets, furniture, and the area under the bed. This is not the standard we strive to provide, and we have shared your comments with our housekeeping team so they can address these issues and reinforce our inspection procedures. We also regret the inconvenience caused by the low water pressure and the musty odor. Your feedback has been shared with our maintenance team so these concerns can be thoroughly investigated and addressed. We appreciate you bringing these matters to our attention. Guest feedback is invaluable in helping us improve, and we are committed to providing a better experience for future guests. Warm Regards, Benchmark Management

Allison, Thank you for sharing your feedback. We were honored to have you. It pleases us to know you enjoyed your stay. We can’t wait to see you again and make it a complete 5-star experience for you. Sincerely, Benchmark Management

Molly, thank you for sharing your feedback about your recent stay with us. We are delighted to hear that you enjoyed our great location, nice setting, ideal kitchen, comfortable beds, and quiet atmosphere. Your willingness to stay with us again is the highest compliment we could receive. We do apologize for the stains on the couch and are glad to hear that the overall cleanliness of the place met your expectations. Our team will address the couch issue to ensure a better experience for future guests. Thank you once again for your valuable feedback. We look forward to welcoming you back in the future. Warm regards, Benchmark Management

Hi Cindy, Thank you so much for taking the time to review our property! We are glad to hear that you enjoyed the stay, and are giving tips for future guests regarding what to expect of the home. We hope to accommodate you again for your next stay! Sincerely, Benchmark Management

Dear Dave, Thank you for sharing your feedback about your stay at Beachwood Villas 13A. We appreciate your understanding regarding the minor dust issue and will ensure our cleaning team is made aware to prevent this in the future. We apologize for the inconvenience with the heated pool closure during your stay. Unfortunately, sometimes maintenance issues arise unexpectedly, but we understand how this impacted your experience, and we regret the timing. We hope to have the opportunity to welcome you back for an improved stay in the future. Best regards, Benchmark Management

Hi there, thanks for staying with us at Beachwood Villas, we are so happy to hear that the place was perfect for you! We appreciate your feedback as we do our best to provide great vacations for our guests. With great views, a community pool, convenient beach access, and proximity to local restaurants, it is hard to top Beachwood Villas! We hope to welcome you back soon for another 5-star beach vacation! Thanks again for choosing to stay with us. Regards, Benchmark Management

Thank you for sharing your feedback, Elizabeth. We are thrilled to hear that you enjoyed your stay and found the condo clean, the kitchen well-equipped, and the beds comfortable. We are also glad you appreciated the pools and tennis courts. We apologize for the inconvenience regarding the tennis court lights and will look into this matter. We hope to have the opportunity to welcome you back in the future. Sincerely, Benchmark Management

Thank you for your feedback. We are pleased to hear that you found the condo clean and appreciated its proximity to the beach. We apologize for the inconvenience caused by the lack of an in-unit washer/dryer. We understand that trekking across the complex can be a bit of a hassle, especially for longer stays. We will take your feedback into consideration as we work to improve our amenities. We are glad you enjoyed the condo and the beach area overall and would be happy to host you again for a shorter stay. Sincerely, Benchmark Management

Thank you for taking the time to share your feedback. We are sorry to hear that your experience in this particular unit did not fully meet expectations, especially in comparison to your previous stays with us. We sincerely apologize for the musty smell upon arrival and for the concerns you noted regarding the ceilings and water pressure. These are not the standards we aim to uphold, and we have shared your comments with our maintenance and housekeeping teams so we can address these issues promptly. Your insights are extremely helpful in ensuring we identify and resolve problems as quickly as possible. We are glad to hear that, aside from these concerns, you still found the overall property to be fine and that you’ve had positive experiences in our other units. We hope to welcome you back again soon and provide the consistently comfortable and enjoyable stay you have come to expect from us. Warm regards, Benchmark Management

Thank you for taking the time to leave us a review. We are very sorry to hear about the issues you encountered during your stay. We hope that each unit works out perfectly for each guest, and that is not always the case. We are glad that we were able to fix the issue with the water in a timely manner for you. Had the bugs been reported we would have been more than happy to handle that situation as well. We are glad to that you were still able to enjoy your time here in 30A and we look forward to hosting you again in the future.

Thanks for staying with us at this property and for providing this review. Your feedback is greatly appreciated. We are sorry to hear that you did not have an overall awesome experience with us. Please note however that the issues highlighted in this review; has they been brought to our attention during your stay; we would have sent someone from our team by to assist. Despite these being highlighted after departure we will ensure to make the necessary checks and changes so that these issues will not be present for future stays. We thank you again for choosing to stay with us and do hope we can welcome you again in the future for a much better vacation experience we know we can provide. Regards Benchmark Management

Thank you for your thoughtful review. We are pleased to hear that you found the ground floor unit convenient and appreciated the quiet location. We apologize for the oversight with the patio and will ensure that this is addressed promptly. Thank you for your comment about the coin-operated laundry; this information will be helpful for future guests. As a corporate rental, we do communicate through our guidebook what items are and are not included, so guests can plan accordingly. We are glad the bedding, towels, kitchen utensils, and ice maker met your expectations, and we are happy that the property worked well for your group. We hope to welcome you back in the future. Sincerely, Benchmark Management

Ali, We are thrilled to hear you had another great trip with us at Benchmark Management! We strive to provide our guest with a five-star experience while staying with us at Benchmark Management and are happy to see that was the case for you. We hope you choose to book your future vacations with us at Benchmark Management, we would be glad to have you. Sincerely, Benchmark Management.

Dustin, Thank you so much for your review! We appreciate you taking the time to send in your feedback regarding your recent stay at Beachwood Villas 13A! We have made sure to pass this review to the units team so that changes can be discussed or made! We work hard to bring great vacation experiences to our guests, and your feedback helps us continue to become better for you and other guests. We hope to see you with us again in the future, so that we can give you a true 5-star experience! Benchmark Management

Peggy, Thank you so much for taking the time to submit your review! We agree the Beachwood Villas in Seagrove are a great condo complex that offers a great location, two community pools to choose from, and beach access just across the street. We would love to see you all again for another vacation that makes you feel right at home with us. Sincerely, Benchmark Management

Erika, Thank you for your review for your recent stay with us at Beachwood Villas 13A. We truly value your feedback and take your review very seriously. Our guest’s satisfaction is always our #1 priority, and we work hard each day to bring our guest’s the best vacation experience possible. We are always thankful when our guest’s send in feedback as this helps us improve our properties. We will make sure to pass this information on to the appropriate teams so that these issues can be appropriately addressed. We hope that you give us another chance in the future to provide you with a great 5-star vacation! Benchmark Management

Stacy, Thank you for sharing your feedback for Beachwood Villas 13A. We are so happy to hear you enjoyed your stay with your daughter. We agree with you that Seagrove Beach is such a neat little town with a lot of options. We work hard each and every day to bring ours guests the best vacation experience. We can’t wait to see you again. Congratulations to your daughter. We are sure you are a proud mama. Sincerely, Benchmark Management

Luiza, We are sorry to hear that you were not satisfied with your vacation in unit 13A at Beachwood Villas. We were not notified that the unit was unclean, had we been made aware we would have promptly asked the cleaners to return to do a proper job. We have high expectations for our cleaners, especially in today's world. In the event bugs are seen, we must call our local pest control service. We have our units sprayed quarterly, but can have them spray intermittently if necessary. If you ever should arrive to a property under our management and there are not enough blankets, towels, etc for your party, do not hesitate to reach out and we will happily provide the correct amount. We would be thankful if we could welcome you back in the future for the opportunity to provide a better beach vacation to your family. Sincerely, Benchmark Management

We're glad you enjoyed your stay at Beachwood Villas 13A and that you would book here again. We also appreciate your all-five rating of this property. Please come again! Benchmark Management

Thank you for your all-five rating of Beachwood Villas 13A. We're so glad that the location was excellent and that you had a great beach weekend. Please come again! Benchmark Management

Hello Mary, Thank you for your feedback, We are very sorry that you had any issues while staying with us. I do see you reached out to us but did not want what we offered, again I am so sorry things were not perfect at your check-in time. We do hope you will give us another chance to make your stay a 5-star stay. Sincerely, Benchmark Management

Hello Steve, Thank you for taking the time to leave us a review on Beachwood Villas 13A! We greatly appreciate your feedback on the beds, and will relay your suggestions to the property manager to discuss with the unit owner. The community offers more amenities than many of the Seagrove condos, so we are glad that the tennis courts specifically interested you! We hope to see you again, and look forward to any future bookings you may make. Sincerely, Benchmark Management