No instructions about how to operate items, take out trash, etc… and who to contact. Prior to our arrival there was one threatening email about bringing in guests and cameras would be watching. There were 3 different people (names) I saw on emails about booking and checking in. The last person gave helpful instructions about checking in. No checkout instructions provided. The internet was very weak and TV constantly buffered. No batteries in living room remote, got the ones from the bedroom remote. Bedroom tv did not work. The kitchen was not well stocked for cooking. The toaster did not work, disposal did not work. Power went out in master bathroom. The internet was down so no one saw our email about this. Called a number on the listing after hunting for it and that person flipped the breaker. I think someone lives in the building and is available to help but no one told us this information. So strange to stay in a nice place (with some issues) but not know what to do or who to contact.