Windsor Palms Mickey's Ohana Villa, 3 mi to Disney!

Thanks for the kind words Tiffany come back anytime!

Thanks Cindy for the kind words! we love that you enjoyed the villa come back anytime!

Hi Molly, Here’s a professional but warm response that acknowledges the legitimate issues without over-apologizing or taking responsibility for the HOA/community issues: Thank you for taking the time to share such detailed feedback. We’re glad to hear you enjoyed the home’s location, spacious layout, and overall value, and that it worked well for your Disney vacation. We appreciate your feedback regarding the starter supplies. Our goal is to provide guests with a convenient starter supply for their arrival, but we understand that for a 7-night stay, the quantities provided may not have met your expectations. We’ll review how we can improve the initial supply and also make sure the listing is clear about exactly what is and isn’t provided. We’re also sorry to hear about the difficulty your group experienced with community entry and the tiki bar. Those amenities and access procedures are managed by the community rather than our property team, but we understand how frustrating that can be for guests and appreciate you bringing it to our attention. Overall, we’re happy that you found the home comfortable, spacious, and a good value. Thank you again for staying with us, and we hope to have the opportunity to host your family again on a future Disney trip!