Spacious relaxing villa very close to Disney and Universal

Thank you for your review. The house is on a quiet side street of the community away from the noise. I think that is a positive. There are 3 ways to get to the clubhouse. 1. The best way is a 2-3 min Drive using a car. 2. 10 min walk using the bridge over the natural reserve as a shortcut. You may encounter wildlife on this bridge. 3. 16 min walk through the outside street using the sidewalks and avoiding the natural reserve. Better at night if walking.

The cleaning team checks the grill between each guest and found the grill in a dirty state and provided photographic evidence. Somebody had to go clean it before the next guests arrived. The checkout instructions are clear that a fee would be applied if a grill is found dirty or if new damage to the home is found by the cleaning team. The dirty grill was not the only issue found for these guests. The stove top had excessive scratches somehow and stained towels had to be thrown out. The cleaning team reported they left the home in a very dirty state. I’ve been working with my cleaning team for a long time and I trust them. They very rarely report damage or additional cleaning expenses that would require a fee.

occasionally a lot of people arrive at the same time and the security guards that check people in at the gate are overwhelmed. This line is only there for the first check in. once you have the pass there is no lines to get access to the property even if other people are trying to check in at that time. it is true that the reader of the parking pass is on the passenger side but it is reachable from the driver seat for most car types. The community is working to improve the access experience.

Thank you for your feedback. Sometimes particularly during holiday season a lot of people arrive at the same time and the security guard is overwhelmed in granting the initial entry pass. This only happens the first time you enter the community to receive an entry pass. Once you have the pass there is usually no line to enter. The community is working on improving the check in process to prevent long lines.