1954 Modern Apartment | San Juan | Wi-Fi | AC

That sounds like an amazing experience, and I'm thrilled to hear you had such a fantastic time! --- **5/5 Best Rental in Puerto Rico!!!** We rented the top floor for a nice vacation with friends. It was 6 of us, and we all had our spaces. The property was clean, safe, and close to everything! I will definitely stay again next time I am in Puerto Rico! Warm regards, PR Rentals Team

Thank you so much! Being close to everything is one of the best parts of staying in Condado, with beaches, restaurants and nightlife all within walking distance. We hope to host you again soon! — PR Rentals Management Team

Congratulations to the bride-to-be! We're so glad the apartment comfortably fit all six of you for the bachelorette celebration, with Old San Juan a quick ride away and Condado Beach and everyday essentials just a short walk. We hope you'll come back and celebrate with us again! — PR Rentals Management Team

Thank you for staying with us! We're glad the spacious house, the location and the easy access to the airport worked so well for your large group. We appreciate your comments on the A/C; feedback like this helps us make every stay more comfortable. We'd love to welcome you back! — PR Rentals Management Team

Thank you to your San Juan Friday Night Group! We're glad the location worked so well, with restaurants close by and the beach within walking distance. We also appreciate your notes on the A/C and water pressure; feedback like this helps us keep improving the comfort of our apartments. We'd love to welcome your group back to Condado soon! — PR Rentals Management Team

We’re truly sorry to hear about your past experience and appreciate you sharing your feedback. Since your stay, this property has come under new local management, and we’ve made several important improvements to ensure guests have a much better experience. We’ve clarified the listing descriptions so that pricing per guest and capacity are now transparent and easy to understand. We’ve also improved maintenance, deep-cleaning procedures, and added clearer policies regarding towels, parking, and amenities. Regarding safety, the area is now under constant supervision and monitoring, and guest comfort and peace of mind are our top priorities. Lastly, we want to clarify that PR Rentals is locally owned and operated, not a large corporate company — our team lives right here in Puerto Rico and takes pride in caring for every property personally. We appreciate your comments, as they helped us make the changes that now benefit all our guests.

Dear Shamita, we fully undestand your frustration, as we told you that natural disasters are out of our hand and as we state in our description you should of bought travel insurance. You where in a safe place and 90% of the short term rentals properties in Puerto Rico where in electricity shortage you were the only ones few with generator and water. This will not affect our reputation this will provide your next renter not to rent you because you were wanting to get a full refund and been a disrespectfull guest with all our personell as well, not following rules and smoking marijuana inside of apartment wich it was not allowed in any property of ours. We do provide a great experience in a great location with all the needed amenities that most rentals dont have.

Certainly! Here's a response that encourages future bookings: --- **Dear Guest,** Thank you for sharing your feedback with us. We're delighted to hear that you found our property nice and enjoyed the clean, spacious suite. We apologize for any inconvenience caused by the 4-floor climb and the issues with air conditioning and water pressure. Your comments are valuable to us, and we will use them to improve our facilities. Regarding the washing machine, we apologize for any confusion. We will review our listings to ensure clarity for future guests. We appreciate your kind words about our responsiveness. Providing excellent service is our priority, and we're glad we could assist you promptly. We would love to host you again in the future and ensure an even better experience. Please feel free to reach out to us directly for any future bookings or inquiries. Warm regards, PR Rentals Team