2/10 Väldigt dåligt
Jessica Clare G.
16 april 2023
Gillade inte: Renlighet, incheckning, kommunikation och annonsens riktighet
Zero Transparency
We were very disappointed with our stay in your unit. First of all, there is zero transparency in dealing with Roni Perez. The pictures listed on VRBO are NOT the unit we ended up getting, The pictures show a ocean side view, we got mountain side view. We received absolutely no information about the room, unit, tower, etc until one day before check-in. This is complete and utter false advertising and perhaps BBB should be alerted. Let me make a few corrections to your listing: It is NOT a 2 min. walk to the beach, more like 2 blocks to the beach. Roni Perez is very secretive about giving any information out until one day prior to your visit. The unit is VERY outdated, the slider door between living room and bedroom is off the ceiling track and just leaning against the wall. The dining table is wobbly-we used a folded pamphlet to level it. The Murphy bed was SO uncomfortable and squeaky, that you woke everyone up just rolling over. And finally, there was just no communication from R. Perez prior to, or after our stay to inquire about our needs, or just to offer good customer support. Renters beware, we will NEVER go through this person again.
Jessica Clare G.
Bodde här 5 nätter i april 2023