The location of this property was great, but the overall experience was frustrating.I arrived late at night and spent over an hour being sent back and forth between security and the front desk trying to get parking figured out because no one seemed to know how to handle condo guests versus hotel guests. As a paying guest, that internal confusion should not become the customer’s problem.The next day, I was told the parking pass I had been given was only temporary and had to return to the front desk again just to park my car. When I expressed frustration, the front desk manager became defensive and repeatedly emphasized that these were privately owned condos and not hotel-managed units. The interaction felt unprofessional and it was clear VRBO guests were treated differently than hotel guests.There were also several issues during our stay including a non-working TV, upstairs AC problems, stained carpet, and unannounced maintenance knocking on the door.One of my biggest concerns was that beach access was locked until 8 AM, requiring us to walk outside along Atlantic Avenue and through an alley near the garbage area to reach the beach earlier. As a petite female with a young child, this felt uncomfortable and unsafe.Overall, great location, but poor communication, parking issues, and customer service made the stay much more stressful than expected.