6/10 Okej
vincent s.
22 juli 2023
Gillade: Incheckning och plats
Gillade inte: Renlighet
cleanliness was a problem
House was adequate for our family but cleanliness was a problem. Upon arrival at 4pm checkin time the house was not ready Several beds were not made up & dirty laundry was left at front door. A cleaning girl was sent back to complete making up beds. Floors were not cleaned properly, and bathrooms were also just surfaced cleaned. There was an ant problem in the kitchen.
The pool area was not properly attended to. There was sand on the bottom of the pool and all over the floor by the outdoor shower. (a mound of it) My son took it upon himself to clean it up
Thee was also an electrical problem in the. downstairs sitting room which caused us to be unable to use it. They did send an electrician to fix it However he changed all the lightbulbs & thought the problem was fixed but an hour later the light started to flash on & off which caused us to have to turn off the overhead lights& therefore were left in the dark. Room was unusable
I think the property manager needs to be more attentive to what is going on in between visitors & do a better job overseeing whats going on. I must say that because we said we did not find the place satisfACTORY, THEY DID REFUND US THE CLEANING FEE
I am writing this review so that future guests will find this house in better condition
vincent s.
Bodde här 5 nätter i juli 2023