4/10 DÄligt
Kesha J.
14 maj 2025
Mixed Experience â Great Location, But Several Issues
I visited Houston with friends for a weekend getaway and booked a place through VRBO. The booking process started smoothly but got stressful when my reservation was canceled a day before the trip due to identity verification issues. Customer service helped, but the timing made it nerve-wracking.The property was in a decent areaânear a university and downtown. It was attached to a law office, which wasnât a big deal. We received check-in instructions, but no warning about the tricky front door lock. All weekend, it took 3â4 tries each time to open.The unit was clean but smelled stale, like it needed airing out. One bathroom was locked. We reported it, but the owner never responded and only unlocked itâunannouncedâon our last day. We had to share one bathroom all weekend.The first night, we returned late and easily opened the gate, but spent 10 minutes getting the front door to work. The next morning, I couldnât exit the locked side gate to walk my dog. Thereâs also very little grass, so pet owners take note.One night, the gate wouldnât open automatically when we attempted to drive outâwe had to figure out how to open it manually.Overall, great location, but I wouldnât stay again due to poor communication and repeated issues with the lock, bathroom, and gate.
Kesha J.
Bodde hÀr 2 nÀtter i april 2025