Amarilla Casita By The River

We’re disappointed by this review, as it misrepresents both the property and the stay. This is an older, well-loved home with quirks and charm—exactly as described in the listing (view here). We are completely transparent about what guests should expect: a secluded, rustic getaway surrounded by nature, not a brand-new build or resort-style property. Many of our guests appreciate that for what it is. We have time-stamped photos taken just prior to your check-in showing the property was clean and properly prepared. The claims about filth or disrepair are exaggerated and simply not accurate. As for the surrounding area: it’s true that illegal dumping in rural communities like ours is an ongoing challenge. We actively report and clean up when it occurs, and we work with local authorities—but this is a public road, not a gated development. It’s not something we can fully control, and we note the area's rural nature clearly in our listing. Lastly, the dogs you saw are not strays—they are owned by nearby residents, which again, we mention in the listing. This is a small, country neighborhood, not a high-security subdivision. Expecting anything different means the listing wasn’t properly reviewed before booking. We’re always open to honest feedback, but mischaracterizations like this don’t help future travelers. We stand behind our home and the experience we offer—and encourage guests seeking a quiet, nature-rich escape to come with realistic expectations.

Thanks for your feedback. Let's straighten a few things out: Hot Water: We nailed down the issue right after you left—a faulty heater element, now fixed. Sorry for the inconvenience; the timing was unfortunate. Kitchen Touches: Those cups you noticed? We're sprouting garlic and green onions for our living kitchen vibe. Adds a little life to the place, we think. Dishes and Cleanliness: The dishes were indeed clean, just left out to dry—a miss on our part for not putting them away. And about the trash, that was a genuine oversight by our cleaning crew, for which we are sincerely sorry. We're on it to ensure it doesn't happen again. Neighborhood & Ambiance: Yes, our cabin is nestled in nature, not the suburbs. We're doing our bit alongside the community to keep the area looking good, but it’s a bit of a wild charm out here. Safety Checks: The breaker box is always meant to be secure. It's possible the plumber didn't close it properly, but we've since added a lock to prevent future oversights. We understand our rustic, rural cabin might not be for everyone. It offers a unique experience that strays from the conventional hotel vibe, aiming for cozy and quaint instead. It seems we missed the mark for what you were expecting, and for that, we're genuinely sorry.