2/10 Väldigt dåligt
Verifierad resenär
24 mars 2025
Gillade inte: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Scam Alert
This was possibly one of the worst VRBO experiences I have ever had. Upon arriving to the house it was being robbed. A man was walking out of the house with a lamp. At the time we assumed it was a cleaning crew, nope! When we walked into the house the back door window was broken, shattered glass everywhere, rooms had been rummaged through and the TV’s were missing. We contacted the host, who is listed as Dan, however signs all messages Elijah. Whom ever they are, they did not reply. We had to contact VRBO customer service who also couldn’t not get in touch with the host. All VRBO could do is contact a maintenance crew to fix the door. The maintenance crew was great! When asked what else we should do, VRBO told us to instruct the maintenance crew to call the police. Which was a miscommunication, because when they arrived they were told we already called the police. We attempted to get a refund, but VRBO stated only the host could offer that and they could not find the host! This left us stuck with the house, in a shady neighborhood, that had just been robbed. All other options were booked. We did not hear from the host until the following day. The only comment replied back to us was “the maintenance crew will be there in the afternoon to replace the door”. This left all of our belongings susceptible to being stolen throughout the day while we were sightseeing. The backyard had overflowing trash. To say that our stay was unsatisfactory is a gross understatement!
Verifierad resenär
Bodde här 3 nätter i mars 2025
