Hotel Canandaigua Lakefront Condo - Pool/Hot Tub

Glad you enjoyed the unit and its convenient location, Rich! Having the hotel amenities nearby is definitely a nice bonus. We hope you’ll stay with us again!

We’re glad the property matched the listing and that you would consider returning, Fred. It’s unfortunate the stay didn’t earn five stars, and we’d appreciate any additional feedback on how we could improve the experience.

Thank you for your feedback! We're so glad to hear you enjoyed the property and had an overall positive stay. We're sorry to hear there was confusion regarding the garbage disposal instructions. The instructions are posted in the condo. Had you reached out during your stay, we would have been more than happy to direct you to the appropriate disposal location and ensure the issue was resolved right away. It is unfortunate to receive a 4-star review for something we could have easily helped with had we been given the opportunity. We always encourage guests to contact us during their stay so we can address any questions or concerns as they arise and help ensure a 5-star experience. Thank you again for staying with us, and we hope to have the opportunity to host you again in the future.

Thank you for your review! We’re glad you found the space clean and updated. We’d love to host you again!

Thank you for your feedback! We’re glad you enjoyed the location and found the property well-kept. We apologize for the lack of response regarding the coffee maker and understand how frustrating that must have been. We also appreciate your note about the washer/dryer manual—we’ll work on providing clearer instructions for future guests. Regarding the view, the images in the listing show the lakeside side of the property, with one image specifically highlighting the balcony view. We’re sorry for any confusion and understand your preference for a direct lake view. We’d be happy to host you again and can help you with a unit with a true lakefront view for your next stay.