My family and I were very excited. We had never been to Gulf Shores before, and could not believe we were lucky enough to find a condo right on the beach. After driving 14 hours to get there, we carried our bags up to the unit, I was the first one in and never in a million years did I expect to see what I did. It was the dirtiest, unkempt place I have ever seen. It does not look like it had been painted for years and years. Also, there was blood on a chair, crusty food on the walls, broken furniture, mold on the ceiling vents, hair on the toilet seat, hair in between the sheets, (we were told the unit had been cleaned). We made a call to management and asked that they come and talk to us. The manager came, and said they would move us, but could not guarantee it would be facing the beach, and I was sure it would not be any cleaner than the one we were in, so said no, that is not an option. She said it must not have been cleaned this week. I said there is no way the place is this gross from not cleaning it once, this was years and years of neglect. They said they would have housekeeping and maintenance come in and work on it, but after spending our first 3 hours of vacation out on the patio because the place was too gross to be in, and no way were we going to unpack our bags. I told her the only solution was for us to get our money back so we could to find a different place. Our money was refunded, but did not make up for the stress we had that first day. We had 7 adults and 3 very young children with us, so not what we expected for a vacation at Gulf Shores. I will say that we were able to find a different place to stay, so the vacation was saved! Please think twice before staying here, save yourself the misery!